UNSOLVED

Shahd Yasser

updated

3 years ago

SY

Shahd Yasser

1 Rookie

1 Message

0

2132

December 8th, 2021 09:00

Precision 7520 Fan Malfunction

My Dell precision 7520 is out of warranty 6 months ago and My GPU fan is not working very well
when i start the laptop it gives me "Fan Malfunction"
and does some weird noises like woo woo woo
what causes this problem and how to solve it ?

  • Fuwei Chin

    1 Rookie

    7 Posts

    1292

    0

    Posted December 18th, 2021 07:00

    You may send your Precision 7520 to a local laptop-repair shop, ask the shopkeeper to diagnose your laptop fans, if necessary, buy a pair of "precision 7520 fan" from ebay and replace the fans.

    By the way, my Precision 7520 cannot detect external monitor, could you please try connecting your Precision 7520 to an external monitor, if it's working then tell me your system information by running  `systeminfo` in Command Prompt. (e.g. Windows 10.0.19044.1415, Intel HD Graphics Driver 27.20.100.8681, BIOS 1.22.0)

  • TheQuickFox

    2 Intern

    57 Posts

    1288

    1

    Posted December 18th, 2021 08:00

    I've had this issue with my 7520 when it was new in Jan 2019, and Dell replaced the fan assembly under warranty. It has worked fine ever since.

    https://www.youtube.com/watch?v=VSzbcYU00os

  • TheQuickFox

    2 Intern

    57 Posts

    1284

    0

    Posted December 18th, 2021 11:00

    If you intend to buy a replacement fan assembly yourself, be sure you buy the same part number as you have now, as there are different ones for nvidia and AMD graphics. Also, it is not an easy repair, as you need to remove other parts before you can reach the cooling fans.

    Unless you're a skilled laptop tech, it is recommended to let an expert do it. Either a Dell out-of-warranty repair or an other skilled technician.

  • DougMacHi

    1 Rookie

    14 Posts

    953

    0

    Posted June 5th, 2022 17:00

    Thank you for the video - I purchased my Dell Precision 7520 with the NVIDIA graphics less than a year ago & have exactly the symptoms in your video. One possible difference is your video seems to show the sound coming from the right rear while my sound is coming from the left rear. It sounds like someone out of breath & huffing & puffing. I'm out of warranty but searching for this problem makes it clear many have this problem. I hope Dell will step up here and do something to help all of us affected by the fan issue.

  • DougMacHi

    1 Rookie

    14 Posts

    953

    0

    Posted June 5th, 2022 18:00

    Addendum - I did run the boot hardware diagnostics & the result was 'all good'. Another issue - I have allowed the Dell Support Assist to install updates - it is stuck on the BIOS update and cannot update past version 1.19.2. And I have been unsuccessful updating manually (using a USB stick)

  • HASSANSAJJAD

    1 Message

    51

    0

    Posted August 7th, 2023 04:00

    Is it the right-hand side fan or left?

     

  • andry02

    1 Rookie

    2 Posts

    0

    0

    Posted September 2nd, 2023 10:42

    @TheQuickFox​  thank you for the video and the answer. Did the service center staff tell you what was the cause of the malfunction ?