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Tricia123

updated

22 years ago

T

Tricia123

4 Posts

0

1870

October 13th, 2004 12:00

A920 Communication problem!

I am unable to print because my computer is not communicating with the printer, I have tried switching everything off at the mains, then checking the cable from the printer to the computer, disconnecting it and re-connecting it.  I have uninstalled the printer and installed it again, but still it will not print!!!!
 
Please can someone help, I believe others have had this problem too!!
 
I have had no luck trying to contact Dell on this!
 
Tricia
 
  • Jackblamo

    1 Message

    87

    0

    Posted October 14th, 2004 20:00

    Hi Trica

    The two avenues I would explore are USB lead and port. Do you have anouther USB lead you can try and do you have anouther device. This helps eliminate everything except the printer and PC driver. Let me know how it goes.

    Regards

    Jack