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A920 Will not install properly on my E520 running vista home basic
Hi,
I have attempted on several occasions to install driver R153047 downloaded from Dell Support Website on my Dell E520 with Vista Home Basic 32 bits.
The problem is that I am getting this message "PRINT STATUS WINDOW INTERFACE HAS STOPPED WORKING" nearing the completion of the driver installation process. I have also downloaded R166244 the Vista Dell patch to remove any previous A920 software as recommended by Dell.
Is anyone else having this similar problem and is there a fix for it.
Help from anyone will be very much appreciated.
PudgyOne
11 Legend
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30315 Posts
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Posted August 4th, 2008 13:00
Did you try it this way. With Vista it seems to get tricky and should be done in this order.
Disconnect your printer. Download and run this patch to completely remove the printer from your computer.
Restart your computer.
Download the proper drivers.
XP Drivers
Vista 32-bit Drivers
Install the proper drivers. You'll be prompted when to connect your printer.
The Dell All-In-One Center is in the drivers package.
Scanning
Scanning using USB connection, open the Dell All-In-One Center, click on scanning and copying and scan from there.
Scanning wirelessly, use the scan buttons on the printer.