I handle technical support. End user has a Dell 2145CN MFP connected to her pc as a local printer. No network printing involved.

If she either scans or copies using the ADF there is a red line on the scan/copy.

If she just uses the glass it is fine. She works for the Director and oftetimes her scans are mutlipages so using the glass is not a good workaround.

Any suggestions on a resolution?

Other than that it works fine.

SAF