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cityartist

updated

13 years ago

0

5347

October 31st, 2013 15:00

Dell V725W disappearing sporadically

Since I purchased my PC/Printer bundle I have had problems with the printer. It becomes unrecognizable sporadically, such that I have to remove it from the Printers and Devices list, and then reinstall it, in order for the PC to recognize it. It has now stopped printing color, even though I have new color ink cartridges from Dell. I have updated the firmware, updated the drivers, reinstalled the whole driver set (all according to Dell tutorials, etc). I’ve done it all, to no avail. In addition, it will sporadically lose the ability to be recognized to scan documents in to the PC.
Since I purchased the PC/Printer bundle in March, I have been unable to properly scan documents, fax documents, or print documents, with occasional surprising exceptions when the printer will suddenly work...for a moment.