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Go to SolutionE310dw, will not wake from Deep Sleep
As the title says.. my E310dw won't wake from sleep... ever. Doesn't matter what I have tried... cycling the power, cancel button, settings, etc. I have the printer set up in wi-fi mode and it appears OFFLINE on all computers I use to try and access it. Then to make matters more frustrating, just all of a sudden it will print what I wanted printed. Haven't figured out what the key is to get this working.
Any help please?
Thank you.
pepsi_max2k
1 Message
30068
0
Posted October 22nd, 2015 08:00
ditto, same problem, as everyone had with 1250c and various other models. what's so hard about waking these things from sleep? some random port that's normally blocked or something?
not tried wired yet, but also have issue with os drivers resetting to default options once printer is power cycled. which it has to every time I print because sleep/wake issue.
headburger
1 Message
21537
1
Posted August 26th, 2016 03:00
BIG thanks to rv16 for instructions on how to turn off deep sleep!
It's fiddly to do but when you get to the Deep Sleep menu, then press ok and then up/down to select off.
Having done this, my wireless connection to Dell E310DW now seems to be working perfectly.
rv16
1 Message
30160
7
Posted January 20th, 2016 22:00
I turned off deep sleep because the printer would always disconnect from the network and I would have to reboot the printer to print. Since I have turned off the deep sleep feature, I haven't had any problems.
From the control panel go to General Setup/ Ecology / Sleep Time, when the display reads 1min press the back button and the down button simultaneously. The display should now say deep sleep. now select Off, and exit back out.
That should disable the Deep Sleep Feature. Hopefully this helps, because even tech support thought there was no way to turn off deep sleep, and I was banging my head against the wall every time I had to reboot.