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boonetrace
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January 22nd, 2010 06:00
error code 0x00000005 - documents cannot be deleted
This is now the second time I have problem on my home network printer AIO 926 with is directly attached to a desktop running Vista premium. Printing from that PC is OK, however, when I tried to print from the laptop (running Vista premium) which is wirelessly connected to this "network printer" the printer does not print, and when I open the printer icon in control panel, and I try to cancel all jobs, nothing happens. I tried to cancel it as an administrator, and the computer says I cannot do that, I do not have permission. Which is crazy, since I am the administrator (only user of this laptop). I would be grateful if anyone could let me know:
1. What is the problem,
2. How can I fix it.
I have already Googled the topic, and tried many of those things to no avail.
Thanking you
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PudgyOne
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Posted January 22nd, 2010 13:00
boonetrace,
Try using...
Delete Print Jobs
and see if this cancells the print jobs.
Rick