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Inkjet printer 924 paper jam
This appears to be an unusual paper jam. My bad: I used flimsy paper that the rollers just, well, rolled up. Thus the paper is "buried" in the printer and can't be seen. This has happened twice. The first time, I could just see the edge of the paper. I had to remove a couple of screws on the back of the 924 and raise the top assembly about an inch so I could reach the paper and pull it out. Like a dummy, I tried to use the same kind of paper again and it has just disappeared. So I'm guessing that I need some advice on how to take the printer apart to find the crumpled paper that's jamming my printer. Just raising the top assembly again won't be enuf. Any suggestions?
- After posting my question about a paper jam, I had a rush of brains to the head and checked the FAQ. I tipped over my 924 as advised but no thumb tax fell out. So I turned it upright and removed the scanner cover, the paper guide and eventually the top assembly. I blush to admit that no screws have to be removed to do this. Sigh. I tried other FAQ advise and inserted a large postcard, then an entire 4 page newsletter, in the paper feed slot and worked the newsletter back and forth. It did stick a bit and it also forced the jammed paper to appear finally. Thru tiny holes on each side, I could see just the end of the jammed paper. I fetched an icepick and 2 shish kabob skewers, sophisticated tools indeed. I poked and prodded the paper back up into the paper feed slot (It wouldn't come out the other way). There I was stuck. All I could do was tear off pieces of the jammed paper. It was just compressed on itself, the paper was. I enlisted my wife who inserted her smaller, cello-playing fingers down into the paper feed slot and slowly eased out the crumpled piece of paper. I love her even more now -- as well as the FAQ. I love it, too. We had a time, she and I, getting the top assy. back on. The scanner cover and the paper guide were easy to replace. I made a copy of the back of that newsletter successfully. Then I attached the 924 to the computer and printed a 10-page report. All is well.
Fixitagain
2 Posts
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Posted December 20th, 2013 13:00
I too used cheap paper and it jammed and I couldn't get the paper out. All I could see was an edge and when I grabbed it with tweezers, it tore.
My solution: same as you: I removed the scanner cover and the paper guide (they're just plastic and pop out of other plastic holes). I used 2 long screwdrivers (instead of icepick and skewers)..same concept, but I used mine differently.
With one screwdriver, push back on the paperfeeder rollers so that they're not pressing on the jammed paper. With another long screwdriver, walk/push the jammed paper around back of the rollers and to one side.
Since I'm right handed, I pushed the jammed paper towards me, to the left of the rollers, all the while, keeping the paperfeeder rollers held back, off the paper.
Then, when the paper was all bunched up on the left...and free of the rollers, I could use the 2 screwdrivers like chopsticks to grab the paper and pull it up. I tried pliers, but didn't have needle nose pliers and the screwdrivers worked better for grabbing all the paper.
The printer works fine now. I bought it in 2006 and it has been a champ.
I hope this helps somebody, because I couldn't find such a simple solution anywhere on the Internet.
william_the_sco
2 Intern
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1446 Posts
162
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Posted January 16th, 2007 22:00