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DELL-Chris M

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20 years ago

DC

DELL-Chris M

Community Manager

56891 Posts

232143 Points

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59405

August 21st, 2006 17:00

Jam, paper jam errors. Read this before posting.

We are seeing many printers coming back from customers with debris or objects "inside" the printer. These are causing many of the jam errors.
* Unplug the power cord from the printer
* Remove all paper from the printer
* Turn the printer upside down and gently shake it
* Post here if this action dislodged debris from inside the printer and fixed your jam issue


DELL-Chris M (old account)

#IWork4Dell