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Divelucaya

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21 years ago

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Divelucaya

10 Posts

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6269

October 9th, 2005 20:00

Printer 942 - Cleaning nozzles not working

I have a Dell 942 Printer.  My first printing of a photo, on plain paper, showed horizontal lines (actually more like 1/8" bands).  I tried cleaning the print nozzles using the Printer Solution Center.  After cleaning, the magenta and yellow bands looked great, the black bands were okay, but every cyan band had a white streak through it.  After repeated cleaning processes, there was absolutely no improvement in the cyan bands, every one having a horizontal white streak at the same exact location on the band.  I finally gave up before I completely emptied the cartridges without even getting to use the printer.
 
So is this a problem with the print head(s)?
 
I would imagine that each approximate 1/4" color band requires several passes to complete and, therefore, I would assume that the print heads are okay since the white streak only shows up once on each cyan band (about 1/4 way down from the top of the band and roughly 1/32" thick).
  • W

    william_the_sco

    2 Intern

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    1446 Posts

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    Posted October 9th, 2005 21:00

    When you don't use your ink carts for a while, when you get new ink carts that have been stored in warehouses for a number of months, or when you have refilled a slightly too dry ink cart, the print head nozzles on the bottom of the ink carts get clogged with dried ink. The printer head cleaner menu will not disolve the dried ink. Water will. Try this. Soak the bottom of the clogged ink cart in 1/2 inch of hot water for 15-30 minutes. Blot dry with clean paper towel(you should see the ink color on the towel). Retry.

    Also, photos will not print well on plain printing paper and can sometimes leave thin white lines.

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