The problem only started after Microsoft released Internet Explorer 11 in December. The easiest solution is to uninstall Internet Explorer 11 and the printing problem goes away.
Open Internet Explorer, click on Help, then click on About Internet Explorer. It should show the version there. If you have IE11, then go to control panel, Windows Update, Installed Updates, look for Internet Explorer 11. Click on Internet Explorer 11, uninstall.
Restart the computer, when prompted. Then see if your printer works.
The other option is to turn off the balloon tips for the printer.
Start, control panel, devices and printer, your printer, printing preferences, advanced, more options. Tell it to never show. The problem with this setting is you cannot tell if you're low on ink, printer jams, Etc.
PudgyOne
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Posted August 13th, 2014 09:00
Terry P,
The problem only started after Microsoft released Internet Explorer 11 in December. The easiest solution is to uninstall Internet Explorer 11 and the printing problem goes away.
Open Internet Explorer, click on Help, then click on About Internet Explorer. It should show the version there. If you have IE11, then go to control panel, Windows Update, Installed Updates, look for Internet Explorer 11. Click on Internet Explorer 11, uninstall.
Restart the computer, when prompted. Then see if your printer works.
The other option is to turn off the balloon tips for the printer.
Start, control panel, devices and printer, your printer, printing preferences, advanced, more options. Tell it to never show. The problem with this setting is you cannot tell if you're low on ink, printer jams, Etc.
Rick