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pab61_10

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pab61_10

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16 Posts

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July 30th, 2018 19:00

Printer won't print even though connected to network

Hi,

My printer is connected to my network and I can see it on my laptop. However, when I try to print or scan I get an error. I thought maybe it was the firewall or antivirus but after disabling and playing around a little I have ruled that out. I have considered uninstalling everything and starting from scratch but thought I would try here first. This is a new laptop with windows 10. My old one was win 10 also and i didn't have any issues.

  • Jesse L (retired)

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    Posted July 31st, 2018 06:00

    pab61_10,

    Post the printer model and the error message here with your post. We need to know this information in order to resolve the issue.

     

    Jesse L (retired)

  • pab61_10

    1 Rookie

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    Posted July 31st, 2018 06:00

    The printer model is Epson XP-434. The message I get says can't communicate with the printer. I can print from my phone and other devices.

  • csherwood2

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    Posted November 17th, 2024 19:04

    Dell E525w 

    STACK: 0 , 0.0 1056.0 ,

  • csherwood2

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    Posted November 17th, 2024 19:04

    I can print from my phone and tablet  but not my laptop