Well, I really think I've done it this time! I have tried to install 3 All-in-one printers because I need the scanner devise and the scanners will not install. I remember back in January I got aggravatied and deleted the scanners icon from the 'printers installed' page. After many $'s and a lot of aggravation I now realize that the scanner icon was pre-installed in the computer for a reason. I now believe the components to it must have been to help the printer scanners install. My warranty is up so I can't use tech support (free). I just found the instructions to restore the computer to the factory settingst I hate to do it if I don't have to. I can't remember what was written next to the scanner icon to reinstall it from "Add a Printer'. I have an Inspiron Desktop 530S running Windows Vista Home Premium (SP2). Does anyone have any ideas? I don't go into the forum often but I have always gotten good advice and info, especially when I had to install the SP2 into my Windows XP a few years back. I have found that the info I get from the forum is usually better than the tech support. I would appreciate any help.
I had an H-P J5780 installed just fine. (It has since lost it's scanning ability) Then I tried an H-P 6480 still no scan. I just tried to install an Epson Workforce 610 and still no scanner. Two people who are techs said the Epson was the less complicated and it actually came with manuals!!!
WDoom
33 Posts
357
0
Posted March 16th, 2010 09:00
What brand model name printer/scanner are you trying to install?