UNSOLVED

Timothy Mitchel

updated

14 years ago

0

3753

October 23rd, 2012 10:00

V 313 Lexmark inkjet printer

The V 313 is junk  I get the same error and mine wnet out of warrenty  twoweeks ago. why dell sells Lexmark 

is beyond me. Lecmark is

. You would think  dell could make their own. I bought 4 black ink and 3 color and  then this error that say there is some thing wrong with the printer head.. I feel like I was robbed  our of $250.00. I have ink I can not use and a printer that is to light to make a boat anchor..

  • 294

    0

    Posted October 23rd, 2012 11:00

    Hi Timothy,

    You may try updating the firmware for the printer from the link below:

    http://dell.to/S0prPd

    Try using the old cartridge once and see if you still get the error. If old cartridges do not produce the print head error, the cartridges might have to be replaced. Refer to the video on the link below to troubleshoot print head related errors:

    http://dell.to/VzzVsj

    Let me know if you need any information or assistance. I will be glad to assist.

  • PudgyOne

    11 Legend

    •

    30315 Posts

    •

    106638 Points

    294

    0

    Posted October 23rd, 2012 12:00

    Timothy Mitchell,

     

    Lexmark has a Replacement Printhead

     

     

    Rick

  • 294

    0

    Posted October 23rd, 2012 18:00

    lol id pile of dung profanity as well? seein sceeee are aye P is lol..  to much  moderation is bad for forum whel dealing with computers and other electronics

  • 294

    0

    Posted October 23rd, 2012 18:00

    Thanks,  I will  buy one its cheaper then buying a new  printer and I do have 250 dollars worth of ink. So thanks Rick K

  • 294

    0

    Posted October 23rd, 2012 18:00

    It is the head I have tried even the old ones. as  the  head drained the color out of ink  when installed  wasted the whol cartridge.. like I said  lexmark is a pile of dung seeing the word is considered profanity,

  • PudgyOne

    11 Legend

    •

    30315 Posts

    •

    106638 Points

    294

    0

    Posted October 23rd, 2012 19:00

    Timothy Mitchell,

     

    Crap has been removed from the profanity list, starting earlier today. Hopefully the new printhead will help to solve the proble.

     

     

    Rick