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johnjuan

updated

15 years ago

J

johnjuan

2 Posts

0

22452

January 29th, 2012 19:00

V515W cancelling queue, not responding

I have a file in queue that is blocking any new document that I want to print. I clicked cancel the file several times and stay idle after got deleting message in the window, file size is 25MB and came from google map. I disconnect the printer and click cancel again but still not responding, how can I clean completely the print queue? I have turn off/restart computer and message is still there, not able to delete the file.

Thanks

  • PudgyOne

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    Posted January 29th, 2012 23:00

    johnjuan,

     

    Try running Delete Print Jobs to remove any stuck print jobs from the queue.

     

     

    Rick

  • johnjuan

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    Posted January 30th, 2012 18:00

    Hi Rick thank you very much, problem solved!!!.

     

    Juan

  • PudgyOne

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    Posted January 30th, 2012 20:00

    Juan,

     

    Glad you got it working! :emotion-21: Thanks for posting back.

     

    Take care,

     

     

    Rick