Do you have a trial version of office or was it purchased with the system. Has this always been like this or did it suddenly happen?

Did you have microsoft office discs that were shipped with your computer?

http://support.euro.dell.com/support/topics/topic.aspx/emea/shared/support/my_systems_info/en/details?~ck=ln&c=uk&cs=ukdhs1&l=en&lnki=2&s=dhs

Try this type your service tag in and then go to original configuration, for example my system:

 Change Service Tag

Note service tag and ship date emitted do not post these up on the forum.

See the bold fields for more information you should have a microsoft office instead of works?

Hey, if your computer has a product key for microsoft office then the following program should find it:

http://www.belarc.com/free_download.html

This will tell you what you have installed on your computer and if you have any product keys,  not you may need to scroll down to near the bottom.

If it tells you have office with a product key then simply type in the specified product key and your initials if not then there are a few alternatives.

1. Purchase a version of office 2007

2. Download open office for free: http://www.openoffice.org/

Also dell systems should ship with a few dell discs especially for purchased software such as microsoft office and an operating system cd such as xp or vista.

You've had your system for 2 years has this problem only occured recently?

What happens when you open excel?

aloha,

Well like I said, computers and me are not exactly wed...I'm almost embarrassed to tell you this:

When I went to check on Excel, I saw a menu for ms works...well guess where there was a word processor?

Duh!

I guess ms offfice must be trial version.

Thanks so much for your help

Aloha

Bruce

Hmmm so either you'll need to purchase microsoft office or download open office.