UNSOLVED

Steve_Decraemer

updated

14 years ago

0

36709

October 3rd, 2012 12:00

Dell Support Center

I bought a Dell XPS 8500 desktop with Windows 7 Professional (64 bit version) and it came preloaded with the Dell Support Center software.  All of a sudden I am getting the following message when I try to bring up the program.

License Authentication Failed.  This version of Dell Support Center is not licensed to run on this system. 

 

The program ran successfully when I first bought the desktop but for some apparent reason I now get this message.  I have tried to uninstall and reinstall the program but get the same results whenever I try to run the program.  The Dell website says the program should run on the XPS 8500.  Any solution to this problem.  Otherwise I might just as well unistall the program and forget about it.