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Bruyere12

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7 years ago

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Bruyere12

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May 9th, 2019 16:00

How do I remove an old device from Dell Mobile Connect?

After damaging my old phone, I've set up a new one with Dell Mobile Connect. I cannot figure out how to remove the old phone from the app. I've tried deleting/removing the device from my bluetooth devices and all references from device manager. It still shows up in mobile connect. Any help would be appreciated.

  • RoHe

    12 Elder

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    Posted May 21st, 2019 15:00

     

    According to this for an Android phone:

    • Go to BT settings on the phone, and locate the PC name in the paired or connected list.
    • Click the PC name and select Unpair.