UNSOLVED

Blair.7

updated

14 years ago

B7

Blair.7

1 Message

0

6763

December 7th, 2012 19:00

Issue with my laptop

Everytime i start up my laptop , it comes up with multiple boxes saying " msseces.exe - unable to locate component"

help!:emotion-7:

  • DELL-Madhur B

    4 Apprentice

    •

    565 Posts

    163

    0

    Posted December 7th, 2012 19:00

    Hi Blair.7,

    The error message "msseces.exe - unable to locate component" is related to Microsoft Security Essentials.

    To confirm this, we can boot the computer to Safe mode with networking and disable Microsoft Security Essentials from start-up. Please refer the link http://dell.to/nf5IKe to boot computer in Safe mode with networking. 
    Once in Safe mode, press the “Windows + R” to launch the run window. Type “Msconfig” in the run window and press enter. Go to Start-up Tab and un-check the box for Microsoft Security Essentials. Click Apply, and then click Ok. Restart the computer when prompted. 

    Please check if the error message appears after the system restarts. If the error message does not show up, we can re-install the Microsoft Security Essentials: Click Start, type Programs and Features, and then press enter. Locate and right click Microsoft Security Essentials, and then click Uninstall/Change. Follow the on-screen instructions to complete the un-installation. Restart the computer. Click here to download and install Microsoft Security Essentials . Restart the computer and check for the error message.

    If the issue persists after disabling Microsoft Security Essentials from start-up, we can perform clean boot to isolate the startup/service that is causing the issue.

    Please post the results.
  • DELL-Madhur B

    4 Apprentice

    •

    565 Posts

    163

    0

    Posted December 12th, 2012 00:00

    Hi Blair.7,

    Unfortunately we have not received feedback from you on this topic. If you need continued support, please write back to us. Other community members who need assistance please start your own topic in a new thread.