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sue edgar

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22 years ago

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sue edgar

16 Posts

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1291

March 18th, 2005 09:00

missing disc XP Office Pro with Front Page

I posted ages ago (8/10/04 - or 10/8 if you're American) with probs trying to download a bit of SP3.  A nice person called "denny" saw me through my darkest hours, but in the end I still failed due to lack of a disc.
 
The situation: Windows Update wants me to install SP3 now, and I too very much want to install SP3 because: Word is unstable and Excel has disappeared altogether and Access is there sometimes but not others. Front Page doesn't function at all.
 
I have checked, and I never had a disc (required for the installation process for SP3) of XP Office Pro With Front Page.  It must have been pre-installed (but it wasn't OEM). I think it was a one-off, and they don't make it any more so I can't buy a new one. The fullfile SP3 download just asks me to insert that same old disc.
 
If I'm going to have to buy a brand new upgraded Office disc, here are my problems:
 
I'll also have to get Front Page separately
Price-wise I might as well save all my documents onto discs and buy a new computer (all for the sake of an update??)
Word is on a different disc - Works Suite - but I can't update it separately because the installation process still asks me to insert the (missing and irrelevant) Office disc
If I do buy a new some-kind-of-Office-Pro disc and install it, and something goes wrong, I won't be able to re-install the old one because I HAVEN'T GOT A DISC
 
The file the installation process wants is called PROPLUS - which is nowhere on my computer and nowhere on the Works Suite disc.
 
Any views?  Anyone?
 
This is a Dell Dimension 8200 running Windows XP Home Edition, version 5.1.2600
 
Sue
  • sue edgar

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    Posted March 25th, 2005 22:00

    Talking to myself here.  Did I say something bad?

     

    Anyway - I've decided to dump my drunken Office Pro and have bought student-and-teacher.  I'll have to live without Access and Publisher.  I must have Excel and Word.

     

    I daren't get on with making the swap, though, because I'm afraid that after I've uninstalled Office Pro, if something goes wrong I'll be stufffed: I have no disc to reinstall it.

     

    Also, the man in the shop said I wouldn't need to back up anything.  Can I believe him?

     

    And finally: my PC has been wildly unstable and virusy, though sweep-outs with Ad-aware, Panda and AVG Free have revealed nothing.  If there's something lurking in thee and I try installing a new suite of programs, am I staring certain death in the face?

  • abach

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    Posted March 26th, 2005 04:00

    Sue,

    Looks like your going in the right direction. Since you cannot find the original CD, and you've already purchased the Student edition, it seems like your option is to just install the Student edition. I wonder what would happen if you just installed it over the current version of Office, without removing it.

    You cannot harm your documents as they are stored in the My Documents folder.

    As for your PC being unstable, the best thing to do is reformat your hard drive, reinstall Windows and all other programs. This is time consuming and you'll have ot back up your files (My Documents, Outlook pst file, etc). You may also have to reinstall some drivers from the original CD's that came with the computer.

     

  • sue edgar

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    Posted March 26th, 2005 21:00

    Thank you!  I'll try installing it "on top".  Does it go to another directory, or something?  I fear it'll get all messed up when it comes to Outlook, though ,,, We'll see.  It's all very exciting.  So much so that I daren't do it till Monday.

    Thanks for your help.

     

    Sue

  • abach

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    Posted March 26th, 2005 21:00

    Sue,

    If you're prompted to remove or overwrite, you'll have to make a decision. I am an adventurous kind of guy, and do this a lot - make choices to see what will happen. It's all part of learning. I would recommend you always have a back up of any of your files, even if you don't install software.

  • Denny Denham

    2 Intern

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    18798 Posts

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    Posted March 28th, 2005 13:00

    sue edgar,

    If you have the Windows Address Book on your computer you should be able to import it by opening Outlook and going to File|Import and Export|Import Internet Mail and Addresses|Outlook Express 4.x, 5 and following the wizard. It will locate the address book on the hard disk. If the address book (*.wab) is not on the hard disk you can import it into Outlook Express using the procedure here. (When I imported the WAB, I was not given the option of browsing to the location of the data.

  • sue edgar

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    Posted March 28th, 2005 13:00

    Thank you.

    Very bravely, I custom-installed and everything is fine.  I have Excel!  Word that doesn't keep falling over!!

    A slight hitch, though,  in  that I can't import my old Outlook Express Address Book into the new Outlook programme.  Are they incompatible, or am I answering the questions wrong?  I've tried saving my old address book to my docs or desktop, but it just doesn't appear on the list as a thing to import into Outlook - as if it's the wrong file type. Or actually folder - it seems to be looking for a folder??  Are we looking at pst's, or whatever?

    Sue

  • abach

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    Posted March 28th, 2005 13:00

    If all else fails, try exporting the Outlook Express address book as a CSV (text file) and then importing into Outlook.

    Time and money are interchangeable. You can always save one by spending the other - Pennie Williams


    Message Edited by abach on 03-28-2005 10:21 AM

  • abach

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    Posted March 28th, 2005 14:00

    Sue,

    What an interesting post. I'm sometimes not aware that we who live in the US use figures of speech that others may not have ever heard, so I find it refreshing to hear words like noob and phrases like "I'm just in clover."

    Glad your problem is solved.
     

    The greatest mistake is to imagine that we never err - Thomas Carlyle
  • sue edgar

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    Posted March 28th, 2005 14:00

    Thanks both.

    I was being dim.  No, really?  I wasn't choosing internet/mail, but personal folders or something - because I thought  ... well, whatever non-techies think in these circumstances. Who knows? Daughter says I'm a noob.

    All well now, and thank you so much for your patience.

    Off now to do recreational spreadsheets and unnecessary email, because I can ...  Student and teacher is nice.  I also get to buy Access for 30 euros, or so it says on the box, so I'm just in clover.

     

    Sue

  • sue edgar

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    Posted March 28th, 2005 19:00

    Is "noob" American or English?  Daughter says it's just international (anglophone) digital nerdspeak, as in "leet".  She wrote a whole English Lit project in it - hasn't had her grade yet, though.  "In clover" is agricultural - another vernacular that our two great nations share. Divided by a common language? Pshaw!

    Daughter's best one to date, though, is "wang".  Do you have that one?  As in, "Just wang the program in on top of the other one.  You'll be cool."  Or "Copy then wang.  Don't just wang."

    Still loving student-and-teacher.  Thanks so much.

    Sue