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Outlook 2007
My outlook will not retain the settings that I make, e.g. No reading pane, no grouping. When I say no to these options it works until I go to another folder in Outlook then go back to Inbox and there they are again. I don't have this trouble with Outlook 2003 on another computer. I have even gone to every folder and turned these off but they just keep coming back. I am not comfortable with doing anything to the registry and I don't know how. Any ideas? I am new to the forum.
Doorjam
XPS420 Q6600
3GB ram
Vista
MS Small Business Edition
Thanks but I think I found something and it has worked. I went to View, Current View, Define Views, Other Settings. I then modified each view name to remove the reading pane. It has worked so far even quitting and restarting outlook. I did as you suggested twice and deleted the renamed file, maybe this helped also.
So far so good.
Doorjam
abach
1728 Posts
386
0
Posted February 3rd, 2008 03:00
Exit Outlook
Locate the outcmd.dat file. It is usually in the
C:\Users\
which you can usually get to by pressing the Windows Key and R then type
%userprofile%\appdata\roaming\microsoft\outlook
Rename the outcmd.dat file, then restart Outlook. Problem gone?