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pagenix

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23 years ago

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pagenix

4 Posts

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February 12th, 2004 18:00

Various Crashes mostly Word 2003

Ever since I received my Inspiron 8600, I've noticed quite a few program crashes.  Outlook 2003 crashes about 1 out of every 20 uses.  The worst offender is MS Word 2003.  It crashes 3 seconds after being launched every single time it is launched.

I Went to Microsoft's knowledgebase and followed instructions:

1.  I've tried launching with the /a attribute and it still crashed. 

2.  I deleted the data (and one other that I forget) items from the registry.

3.  I deleted the Normal.dot file.

4.  I created a new user and logged in as that user and voila! Word now appears to work.

Can someone tell me if this points to a specific corrupt file?  That way I know which files I can copy over from my old profile.

Message Edited by pagenix on 02-12-2004 02:18 PM

Message Edited by pagenix on 02-12-2004 03:13 PM

  • pagenix

    4 Posts

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    Posted July 11th, 2004 18:00

    Just a followup in case others read this posting.

    I found the error to be 100% related to the cheap additional after-market RAM that I had purchased.  I sent the 512MB card back and purchased a new 512MB chip from Crucial and all is working great!

    Both of my RAM bays are full now, but I think 1Gig of RAM is enough for the time being.

  • gillz67

    5 Posts

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    Posted December 10th, 2004 21:00

    Also just a follow up - Word 2003 crashes if your default printer is across the network and is currently offline.