It turns out that we have the 189AS and not the 2161DS, so no IP to be set.

FTR I didn't spec out the equipment, place the order or do the unpacking
so had just assumed which one we had. And Dell doesn't put the model #
on the device in a way that's meaningful for us non-Dell folks to read.
Oh well ...

Yes, I did mean the 180AS, not 189 (the device has 189 on it actually as the Dell number).

We've decided to change it out for the 2161DS since the KVM-over-IP feature would be more
useful for us. But otherwise it's a nice device. We have another Avocent KVM so are already
familiar with the interface and usage.

Good luck,
Debbie

Do you like the 2161DS?  I've seen a number of posts on this forum that point to problems.

Gotcha - thanks !

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@J_Meklenburg wrote:
Do you like the 2161DS? I've seen a number of posts on this forum that point to problems.

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We don't have a 2161D (yet), but have an Avocent (not from Dell) KVM with the KVM-over-IP feature and like it quite alot. However it is slow the double mouse pointer thing is weird to use (I've found that assigning different symbols helps). I'm hoping that the 2161D will be like the 180AS (in it's simplicity of tiering, etc) and the KVM-over-IP feature as useful as our other one (it really does help at times to not have to go to the server room for some things).

Ask me again in a few weeks and I'll give you a review of the 2161DS,
Debbie

The serial port should work properly. You might want to connect using Hyperterminal and restart the switch as it is goes through the start up memory process. Also, try another COM port.