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TeddyElias
1 Message
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784
February 27th, 2019 06:00
Dell Power Edge R720XD not booting
Hi,
The server is not booting and showing this error in the logs "The System board fail-safe voltage is outside of range".
I've done the below but with no luck.
1. I did firmware upgrade except for the Power Supplies
2. Hardreset iDRAC
3. Removed the Power Cables, Pressed the Power Button for 30 seconds to drain the power and plugged back the Power Cables.
I'm located in the USA and the server is located in Spain and i need a service to dispatch an engineer to verify and fix the server.
Thanks
Daniel My
12 Elder
•
6205 Posts
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0
Posted February 27th, 2019 10:00
Hello
If you are able to update all of the system BIOS and firmware then it is completing POST. The voltage error is either not critical or not a current error. You should troubleshoot the boot issue. If the system is having issues handing off to a boot device then there should be some message to indicate the nature of the boot issue.
Thanks