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Dan002

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14 years ago

D

Dan002

8 Posts

1

2752

April 26th, 2012 04:00

RecoverPoint Access settings

Hi,when i install a EMC Cluster enabler Manager at the end, we need to write a RecoverPoint Access Settings with an IP address (RPA), user, "plugin" and password "plugin" but fails "failed to updated credentials" please try again. the user and passw are correct because from CLI I can access. but from servers not.. Have any Idea?

  • EhudKaldor

    29 Posts

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    Posted April 26th, 2012 09:00

    Can you check that the host has a network path to the RPAs? Also, can you check the log of CE on the host (should be in the "c:\program files\emc" vicinity) and post the error?

    Thank you,

    Ehud

  • Dan002

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    Posted April 26th, 2012 12:00

    Hi,

    yes, one of my problems was solved. We can not "connected" validate because a permissions issues with "UAC" on Windows 2008.

    Other thing it´s, that we can not pass the device to the other host on the other site.

    on the same cluster, all seems ok from one side (site 1). We can change a failover between nodes on the same site. but we cannot communicate it (do it a failover operations) to the remote site

  • Dan002

    8 Posts

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    Posted April 26th, 2012 13:00

    Hi,

    scenario:

    Hiper V cluster windows 2008

    three nodes, 2 at site 1. 1 at site 2

    EMC Cluster enabler

    8 RPA´s

    4 per site

    ok, when i move the resource from one node to another on site one all seems ok

    I didn´t see any error

    but the resource do not move to a remote site

  • EhudKaldor

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    Posted April 26th, 2012 13:00

    Can you describe the error you are seeing?

    Thank you,

    Ehud

  • EhudKaldor

    29 Posts

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    Posted April 26th, 2012 14:00

    It depends where the problem is. When you fail over to the other side, RecoverPoint should first do a failover on the consistency group, for the resource to come up. Did that happen?

    Thank you,

    Ehud

  • Dan002

    8 Posts

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    Posted April 26th, 2012 14:00

    No

    De: Ehud Kaldor

    Enviado: Thursday, April 26, 2012 11:21 PM

    Para: Cases Gutiérrez, Daniel

    Asunto: New message: "RecoverPoint Access settings"

    EMC Community Network

    Re: RecoverPoint Access settings

    created by Ehud Kaldor in Replication Support Forum - View the full discussion

  • EhudKaldor

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    Posted April 26th, 2012 14:00

    That tells me the problem is probably between the local node and local RPAs. The logs of CE should be in the Windows node, in the CE directory in Program Files. Can you check the logs there for an error? Also, did the CE console return any error when the failover failed?

    Thank you,

    Ehud

  • Dan002

    8 Posts

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    Posted April 26th, 2012 14:00

    Only i can see that the resource comes offline

    Yes was manage by CE

    Yes its installed on all hosts

    You know, if, can be an error on network?

    Are there any log that can i review it? (Where)

    De: Ehud Kaldor

    Enviado: Thursday, April 26, 2012 11:06 PM

    Para: Cases Gutiérrez, Daniel

    Asunto: New message: "RecoverPoint Access settings"

    EMC Community Network

    Re: RecoverPoint Access settings

    created by Ehud Kaldor in Replication Support Forum - View the full discussion

  • EhudKaldor

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    Posted April 26th, 2012 14:00

    What do you see when it fails to failover? What error?

    Also, is the consistency group set to be controlled by CE? Is CE installed on the remote node as well?

    Thank you,

    Ehud

  • Dan002

    8 Posts

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    Posted April 26th, 2012 15:00

    But without CE i.e maintenance mode the host can see the device

    Ok, i'll try to collect the error log tomorrow morning.

    No, the CE console do not report any error

    Thanks

    De: Ehud Kaldor

    Enviado: Thursday, April 26, 2012 11:56 PM

    Para: Cases Gutiérrez, Daniel

    Asunto: New message: "RecoverPoint Access settings"

    EMC Community Network

    Re: RecoverPoint Access settings

    created by Ehud Kaldor in Replication Support Forum - View the full discussion