I suggest you contact EMC Support. This not normal behavior.  I also recommend you download userdump.exe from the Microsoft download site.  once this is installed, typically in the C:\kktools folder, you can run the "userdump.exe rep_clt.exe".  This will take a snapshot of the RS GUI process and create a log file.  This file can be zipped and attached to the EMC Service Request.  The person who is assigned to the case can look for any obvious issues and help you upload the logs to be reviewed.  Thanks

Thank you for your answer.

Will do this, it seems now RS Gui is running but it need around 10minutes to start.

It is a 2003 Enterprise Server (SP2) and it is in our Domain.

Hi,

Is this environment Windows 2008?
Is it a domain member?

Hi,

Please confirm the message when you were able to open GUI correctly after ten minutes.

There might be a log that becomes some hints.

When installing it, did you register in Active Directory?

I've tested it now on two different server.

With "RepliStor 6.4.SP0.HF2" the response time to open the gui is normal. With the version 6.4.SP2 i have to wait on the second server more than 10 minutes to open the gui.

Will do some more test, if I have more time, but for now I will use "6.4.SP0.HF2". Thank you for your support.

(yes, I do register in Active Directory. I've got Domain-Admin right)

Hi,

There is not the report of this symptom in Japan.

It does not reappear in my test environment either.

It may be symptom which depended on your environment.

It is not possible to cooperate because you don't show the log.