We have SourceOne installed with EmailXtender connected in one of our environments. During one day we found that the service was broken from unkonwn reason. I checked windows and EMC logs on SourceOne's side and found nothing uncommon, except of few errors relative to running jobs.
But on EmailXtender's side I found the following errors, I'm wondering if it may be relative to service break or not. Can anyone provide me any information about the error?
Event Type:
Error
Event Source:
EmailXtender
Event Category:
Query
Event ID:
0
Date:
10.10.2011
Time:
13:59:40
User:
N/A
Computer:
Xtender01
Description:
exception in ProcessIncomingCommand SRVCMD_READ_BLOB_VIA_MSGID thread: 8000
RKatwal
2 Intern
•
600 Posts
240
0
Posted November 16th, 2011 19:00
Hi Pavel,
The service that crashed was it ExQuery.exe (LEGATO EmailXtender Query Service) ?
Did you also see error messages similar to the ones below?
Event Type: Error
Event Source: EmailXtender
Event Category: Query
Event ID: 0
Date:
Time:
If not then can you please confirm if you have EX to SourceOne migration going on ?
Thanks,
Rajan