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SMTP error in Event Viewer
Hello all-
We've noticed an SMTP error in the OTG area of our Event Viewer and we're not exactly sure if we should be concerned about it. We've noticed it since day 1 of installing EmailXtender. Here are the details:
EmailXtender version 4.81.655 (we did not have patch 655 installed with the initial build earlier this year, but we did apply it over the summer and it has not fixed the Event error)
Windows Server 2003 R2
Exchange 2003
The error we see is:
SendMail: Unknown Simple Send Mail Error. GetLastError is 0; iStep is 400
We have a test EX server as well as a production EX server - we see the same event errors on both servers. Everything seems to be working as expected, we're just not sure if we should worry about this error or if it's common. Has anyone else seen this?
Thanks.
We've noticed an SMTP error in the OTG area of our Event Viewer and we're not exactly sure if we should be concerned about it. We've noticed it since day 1 of installing EmailXtender. Here are the details:
EmailXtender version 4.81.655 (we did not have patch 655 installed with the initial build earlier this year, but we did apply it over the summer and it has not fixed the Event error)
Windows Server 2003 R2
Exchange 2003
The error we see is:
SendMail: Unknown Simple Send Mail Error. GetLastError is 0; iStep is 400
We have a test EX server as well as a production EX server - we see the same event errors on both servers. Everything seems to be working as expected, we're just not sure if we should worry about this error or if it's common. Has anyone else seen this?
Thanks.
- Hello,
I have seen this error in past when someone was trying to archive data that was from unkown version and some messages were from IM proxies.
Check your IIS Drop directory to see if there is any files that created the error message. Some times changing the format helps.
In our case it was .MSG instead of .EML (original format) once it was given right info those messages processed fine and no error was produced.
Thanks,
Raj
jskoecher
2 Intern
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204 Posts
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Posted October 16th, 2008 23:00
I haven't seen the error... Has this event the category SMTP? When does it occur and how often does it do so (what are the events generated before/afterwards)?
I've you need clarity, don't hesitate to contact support for this. I find the event logs often a bit cryptic so it's difficult to just look at a different system. Interesting though that it comes up on both your systems, while the test isn't under load I assume.
Keep well, Jochen.