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CD/DVD-RW Drive
Have only had my Dimension 4600 since Feb 2004 and for the third time it doesn't recognise the CD/DVD drive (not listed under My Computer) can anyone help, only last week I was on the phone for 2 hours to India getting the problem resolved and can't afford to waste any more time calling people who find my accent difficult to understand. many thanks
Predator
2 Intern
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15286 Posts
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Posted September 13th, 2004 16:00
Hi Aeroshona,
Ok, these are standard steps, some of if not all the Tech should have walked you through. Considering the problem is coming & going, open the case and re-seat the IDE cable going from the motherboard to the back of the drive. I even at times will try a new IDE cable, if you decide on the new cable, please get a 40-pin, 80-conductor one, usually will say ATA/100 or something alone those lines.
Enter the BIOS and verift that the Secondary IDE channel is set on "Auto".
Click on the CD/RW link in my post and scroll to section 15, article 1; Section 20, article 3; Section 11, articles 2 & 1; Section 12, articles 10, 2 & 3;
Best Regards
God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do and the eyesight to tell the
difference.
CD/RW Link