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VirtuousWoman

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22 years ago

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VirtuousWoman

1 Message

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8531

January 26th, 2005 09:00

DVD device functions; same Device will not play/install/read CD's.

Hello all!
I have a DVD/CD player combo on an Inspiron 1100.  It plays DVD without any problems.  However, it will not read installation or other "information" CD's, nor will it play audio CD's.  When these types of discs are inserted, the green light appears, it skips, and fails to read the information or says that there is nothing there.
 
I welcome any advice! :smileyhappy:
 
VW
  • B

    bechug

    1 Message

    594

    0

    Posted January 26th, 2005 14:00

    I am having the exact same problem except mine is on an Inspiron 4150.  I need help too!!
  • I

    ITF

    17 Posts

    594

    0

    Posted January 28th, 2005 04:00

    Dell is using some garbage drives, this problem is way too common. Acknowledge it Dell.
  • S

    scp4371

    1 Message

    594

    0

    Posted January 29th, 2005 00:00

    I've got the same problem.  What's up with that?  Is there a fix or is Dell really using bad hardware?  Strange how the NEC 6500A can play DVDs no problem but can't even recognize a normal CD. 
    Boy is this frustrating for a 1st time Dell customer.  Makes me wonder if I made the right choice of brands.
  • E

    Errant

    1 Rookie

    •

    5 Posts

    594

    0

    Posted January 31st, 2005 17:00

    The LG DRN8080B drive in my Inspiron 8100 is the exact opposite... reads CD-ROM's fine, but can't read a DVD.
  • L

    lrubioma

    3 Posts

    594

    0

    Posted February 5th, 2005 11:00

    I am having the exact same problem except mine is on an Inspiron 9100.  Suddenly one day stopped working reading CDs, but whit the DVDs is working fine. The DVD unit is a dual Sony R/W.
     
    I tryed the next:
     
    Reboot computer
    Reinstall software drivers on Windows
    Reboot computer
    Remove DVD unit at Windows device manager
    Reboot computer
    Add the DVD unit at Windows device manager
    Reboot computer
    Remove the DVD unit from notebook (at power off)
    Reseat the DVD unit into the notebook
    Reboot computer...
     
    All without success. ¿Any idea?
     
    I am wating for a response from support service.
     
    Regards.

    Message Edited by lrubioma on 02-05-2005 10:49 AM

  • L

    lrubioma

    3 Posts

    594

    0

    Posted February 5th, 2005 14:00

    Hello again.

    I have run the Dell Diagnostics program (F12 at the Dell logo boot screen)

    I am discovered that the audio CDs also are working properly!!!,  but the data CDs (the original Dell software instalation disks)  are not recognized.

    I am a little bit confused (!?)

    ¿Any idea? Thanks in advance.

    I still wating for a response from support service.

    Regards.

    Message Edited by lrubioma on 02-05-2005 10:50 AM

  • E

    emannigol

    2 Posts

    594

    0

    Posted February 7th, 2005 17:00

    I've got a 9100 as well and am also all of a sudden not able to do anything with CDs but am able to use DVDs.  Any solutions?
  • L

    lrubioma

    3 Posts

    594

    0

    Posted February 8th, 2005 14:00

    Nothing for this moment.

    I still wating for a response from support service. :mansurprised:
     
    I think that it is a mistake of hardware.
     
    Regards.

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