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wolfdogs

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21 years ago

W

wolfdogs

2 Posts

0

766

October 21st, 2005 21:00

Weird "windows install" problem....

so, I was doing general maint. on my second computer upstairs which is only used primarily for internet animal rescue operations.....its a 3000, the one im on downstairs is a 4700, my primary...
 
anyway, i went into "add/remove programs" and saw Earthling Install.....well, im on a cable modem with Adelphia, so i thought "heck...ill just remove this...ill never use it"..so I clicked 'remove'  got a prompt that said 'cannot remove this program, you must insert the earthlink, please insert ..."...
 
well.....i dont have an earthlink disk, and i checked the  disks that came with the computer, its not on any of them.. i looked at the files, even inserted them...nada.  so i said "oh well..no biggie".....
 
well, now everytime i open internet explorer i get a windows install prompt that says "the program you are trying to install requires inserting the earthlink disc".......what the heck is that about.  i ran all the maint options, i did system restore, i went to start up to see if its there, its not........ nothing works!!!!!!!  its agravating, i just hit "cancell" on the intaller window and it goes away and exployer loads fine....and it does not come back unless i close exployer...then its back... rebooting...nothing works.
 
any ideas?
  • wolfdogs

    2 Posts

    236

    0

    Posted October 21st, 2005 22:00

    oh, and i'm sure you noticed, im a novice at this, self taught...i dont know all the computer stuff like you experts.....  if i posted this in the wrong section i appologize... i didnt see a forum for software.....
  • not2smart

    11 Posts

    236

    0

    Posted October 24th, 2005 00:00

    Maybe Earthlink has a removal tool you can use to solve your problem or try the Earthlink  tech support.