UNSOLVED

Neshon

updated

8 years ago

N

Neshon

1 Message

2

1594

June 20th, 2018 14:00

Support Assist Stopped responding

It seems dell support Assist was updated on 06/17 and now it is not responding at all. Is there any solution to this?

  • Technut.Canada

    1 Rookie

    13 Posts

    1132

    2

    Posted June 24th, 2018 08:00

    ==========================================================================

    In the folder

    C:\Program Files\Dell\SupportAssistAgent\bin\Resources\

    rename

    New-Dell-Logo-White-Small.png

    to 

    New-Dell-Logo-White.png

    (just remove the -Small from the end of the file name)

    ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

    THIS WORKS!!

  • clemstein

    1 Message

    1099

    1

    Posted June 24th, 2018 14:00

    How did you find that out? It worked for me!

  • JustinRV

    1 Message

    973

    0

    Posted June 26th, 2018 20:00

    THANK YOU IT WORKED!!