Many, many times per day, I get an on-screen message that states "SupportAssistAppWise,exe, App could not be started."  When I try to take corrective action, I get a message that tells me that only the "Administrator" can take such action.

I am the original purchaser/owner of the computer, and the only person who has ever used the computer. Who/where is this mysterious "Administrator," and how do I contact them to get this "glitch" corrected?  Mars, Jupiter, perhaps Croatia?