We have a Dell PowerEdge R730 with the Perc H730 controller and (4) SAS Drives. Running W2K 2016.
We just purchased a LTO-7 external drive, and an LSI SAS 9207-4I4E. The card has been inserted into a PCIe slot, external cable hooked up, device on.
But the O/S does not show in device manager that any additional devices are available, there's no llisting for the LSI controller under storage controllers, and there's no OTHER DEVICES listed.
I cannot figure out why the OS is not seeing the SAS controller.
The built-in PERC H730 only has (2) internal SAS cable/ports, and they both are presently connected up front to the SAS Drive bays. Since it doesn't have an external SFF8088, I cannot hook up the drive to the PERC.
I'm stuck. Need some help figuring this out. I need to get our server backed up, and I cannot do that without getting the O/S to see the added LSI controller (non-raid).
Ok. So it looks like the HBA I have in now isn't supported because it's a 6gb SAS, not a 12gb SAS.
So if I pick up a 12gb SAS HBA like an LSI Logic SAS 9300-8e SGL (LSI00343), it'll work as a SAS controller for my R730 and my LTO-7 Tape drive?
My R730 already has the Perc H730. (The Perc H730 controls my primary drive array). So I would add this LSI 12gb SAS HBA in addition to the Perc H730 in order to have my tape drive be able to be used with the server?
Yes you are correct, if you get a 12GB sas controller then you can connect your tape drive to your server. Also you can have both your PERC card and a 12GB sas controller in your server.
Please let us know if you have any other questions.
DELL-Sam L
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Posted March 15th, 2018 07:00
Hello rbrittoncs,
Since you are using a R730 server you need to use a 12gb SAS HBA. Here is a link to the support matrix & if you look on page 11 it states the following “6 Gbps and 12 Gbps cards are not interchangeable between the server generations. 13G & 14G servers only support 12Gbps SAS adapters.” http://downloads.dell.com/manuals/common/ml3_lt08_lt06_lt07_110t_lt03_ml6000_tl1000_tl2000_tl4000_rd1000_lt05_140_compatibility_matrix2_en-us.pdf
Please let us know if you have any other questions.