Dell OMSA not detecting storage controller but in idrac showing successfully. I checked and verified the OMSA Latest version 9.1.0(Installed). Latest firmware and driver also installed.
What operating system did you have? Did you installed storage component also while installing OMSA. Can you also check whether all OMSA services are running fine. Use below link for the details on same
Hi, Can you restart OMSA services. Then if the issue continues, Can you do soft reset the iDRAC? https://dell.to/3FI2nRL.
Steps for Windows
Press Windows+R key to open the Run window and enter "services.msc".
On the Services screen, check the following OMSA services are on the list.
DSM SA Connection Service
DSM SA Data Manager
DSM SA Event Manager
DSM SA Shared Services
Right-click each service name and select Restart from the displayed menu. There is no specific order to restart.
and if the problem persists, Can you try to drain residual electricity as below? 1. Power the server down. 2. Disconnect server from all power cables, Network cables. 3. Hold down the power button continuously for at least 10 seconds. 4. Insert power cables and network cables back into the system. 5. Wait about 2 minutes before powering on server to give the iDRAC time to initialize. 6. Power the system on.
DELL-Erman O
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Dell Technologies | Enterprise Support Services
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Hi, by the way, Have you had a chance to try the troubleshooting steps above? if your iDRAC version is older than 2.65.65.65 Can you try to update it? It might be an iDRAC issue. https://dell.to/3wwmTS5
DELL-Erman O
Social Media and Communities Professional
Dell Technologies | Enterprise Support Services
#IWork4Dell
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DELL-Shine K
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Posted May 7th, 2022 07:00
What operating system did you have? Did you installed storage component also while installing OMSA. Can you also check whether all OMSA services are running fine. Use below link for the details on same
https://www.dell.com/support/kbdoc/en-in/000134420/troubleshooting-for-openmanage-server-administrator-if-not-opening-updating-or-showing-correct-information