Hi there A bit disappointed in this otherwise excellent product as a result of a charging issue of all things to have a problems with. Received my 64Gb device on Friday- used it extensively over the weekend getting it all set up the latest driver, bios and windows updates. Bought apps, installed stuff to my SD card etc., had lots of fun. Now this morning when I plugged it in to charge the little white light does not come on and the device does not charge. Have tried swopping out the cable for another, a different charger(up till now only been using the Dell charger and cable) all to no avail. The charger is working - it will happily charge other devices. Something is wrong with the device . Worse it looks like I am not the only one. http://en.community.dell.com/support-forums/mobile-devices/f/4586/t/19531607.aspx - I have tried all the suggestions from this thread. http://www.aidanfinn.com/?p=15719 Normally we buy Lenovo, this is my first Dell device. Very disappointed. Will ask for a replacement unit from B&H- they are very good. Hopefully the replacement is better.