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pbsalembier58
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July 14th, 2014 16:00
Dell Venue 8 Pro Problem
I left my tablet plugged in and when I went back to use it, I booted it up, and got this message -
Error Code: 2000-0133
Validation: 104804
Msg: Battery - the battery cannot provide sufficient power.
Technical support will need this information to diagnose the problem.
Please record the above Error and Validation codes.
Service Tag ######1, Bios A01
Do you want to continue testing? Yes No Retry
Have the same issue.
Interestingly I had it plugged in.
Attempted to look up the error code but the web-failed.
I will run the Diagnostics again to make sure my information is the same. I did have a different Validation Code.
The issue was the Venue 8 Pro would not boot. After that diagnostics ran, I rebooted and then Windows ran a diagnostic that took a very long time. After 10 or so, that failed and I was able to Reset w/o losing my data. This seems to work.
Only issues now (other than the battery issue) is qmail app does not run and when I turn it off, the Status Light flashes. (due to the above problem?)
Jeff Leites
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Posted November 11th, 2015 07:00
Mikerman
1 Rookie
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915 Posts
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Posted July 14th, 2014 21:00