how would you like me to send these numbers.........I think that it is an o/n off button issue as I said, the battery power reads full but as soon as A/C power is disconnected it dies.

I have barely used the tablet so I am thinking that if I had used it all the time it would have happened within about 6 months of using it. The tablet seldom gets used so this is very frustrating to have basically a brand new tablet die on me.

the issue is NOT resolved!

please explain HOW I am supposed to do that??!! I see nothing that links you to a private message. This is SO FRUSTRATING!!!!!!!

ok done.....sent you a friend request

I am having the same problem

battery shows 77% won't charge -it will turn on if plugged into AC or keyboard (it charges fine)

Murray

Oh thank God! I am not the only one that is having this problem!!!!!

Hi Virginia,

Request you to private message us the service tag of the system along with the results from the Dell diagnostics.

Note: please don't mention the service tag or email id on the public forum as it contains your personal information.

Can I send you my info as well?