UNSOLVED

Knight of Midni

updated

20 years ago

0

4240

June 2nd, 2006 19:00

ErrorSafe Problem!! Urgent!

I've been looking around to try and fix this problem that has appeared on my laptop...no doubt you know what it is by now. EVERY SINGLE time I go to a new page on Internet Explorer, this thing pops up, telling me I need to scan my system so it won't freeze up and junk. When I click Cancel, it opens a window that starts the scan, so I close it. This is happening EVERY page I go to. Could anyone help me remove this?
 
I'm REALLY desperate...
  • bamajim

    1 Rookie

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    10376 Posts

    92

    0

    Posted June 2nd, 2006 19:00

    Knight of Midnight

    Go here and download Hijackthis

    http://dsvs.org/5/HijackThis.exe


    Save it in a convenient permanent folder such as C:\\HJT\\, double click HijackThis.exe, and hit "Scan". When the scan is finished, the "Scan" button will change into a "Save Log" button. Press that, save the log, Ctrl-A to Select All, and copy its contents AT THE LINK BELOW



    http://forums.us.dell.com/supportforums/board?board.id=si_hijack

    and include a description of the problem along with your log


    Please do not be tempted to "fix" on your own. Hijackthis is a very powerful tool, if used incorrectly can cause system problems


    bamajim

    Training at Malware Removal University

  • 92

    0

    Posted June 2nd, 2006 20:00

    Thanks a lot, I'll be sure to do that right away. =D
  • metz62

    10 Posts

    92

    0

    Posted June 3rd, 2006 04:00

    **assuming it is spyware** boot to safe mode with networking by pressing F8 at startup. go to microsoft and d/l Windows Defender Beta 2, under Popular Downloads. Save it to your c:\ folder, not the desktop. Boot to normal mode and run the file.