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jlhall2

updated

17 years ago

J

jlhall2

4 Posts

0

1977

January 20th, 2010 16:00

google redirect virus

My computer got infected with the Internet Security 2010 virus.  I used malwarebytes to remove most of the issues but I still have two problems.

1.)  When clicking on a google search result I get directed to a page that is not the intended target.

2.) When I try to start in safe mode I get a blue screen with an error message.

 

I have installed Hi Jack this and below is the reults from the log

 

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:12:52 PM, on 1/20/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\ACT\SideACT.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Java\jre1.6.0_05\bin\jucheck.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=2080915
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=2080915
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe"
O4 - HKLM\..\Run: [8169Diag] C:\Program Files\Realtek\Diagnostics Utility\8169Diag.exe /hw
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe -expressboot
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - Global Startup: SideACT!.lnk = C:\Program Files\ACT\SideACT.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1242169348457
O16 - DPF: {C6D25826-96AE-462F-A852-BB33B882B723} (SFImageUpload1_4.ImageUpload) - http://fredmeyer.storefront.com/images/global/activex/SFImageUpload1_4.CAB
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = grasslandor.local
O17 - HKLM\Software\..\Telephony: DomainName = grasslandor.local
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = grasslandor.local
O18 - Filter hijack: text/html - {49fa336b-35e6-41d1-a6a0-7f72623e33a7} - C:\WINDOWS\system32\mst120.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O21 - SSODL: Cmpiskbd - {F9BE93FD-AC00-49A8-BB66-5EE019BC0362} - C:\WINDOWS\system32\crtodnt.dll (file missing)
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe

--
End of file - 6486 bytes

  • jlhall2

    4 Posts

    384

    0

    Posted January 21st, 2010 09:00

    AVG anti-virus might appear turned off as I shut it down when I ran malwarebytes.

  • Bugbatter

    4 Apprentice

    20487 Posts

    384

    0

    Posted January 21st, 2010 13:00

    lance359, we appreciate your wanting to help, but HitmtanPro is considered controversal. http://www.surfing-safe.com/spyware/hitmanpro.php

    If you are attempting to assist this member in a cleanup,  Please Read This Before Posting For Malware Removal Help

    There is a list of trained security analysts in that announcement.

    One of the trained Dell Community helpers will be with the original poster as soon as possible.

     

  • lance359

    2 Posts

    384

    0

    Posted January 21st, 2010 13:00

    Looks like you have been infected by the TDL3 rootkit as well. I was rescued by Hitman Pro - www.hitmanpro.com - which disinfected my atapi.sys and removed the rootkit. 

  • lance359

    2 Posts

    384

    0

    Posted January 22nd, 2010 05:00

    I've looked through that page but that information is way old (2007) and it does not relate to the current Hitman Pro 3. Hitman Pro doesn't install any software on the PC and doesn't use the software mentioned on that page. Note that NOD32 Netherlands works with a special build of Hitman Pro called SpicyLeboratory to help their customers - http://www.spicylemon.nl/. Hitman Pro 3 has its own behavioral scanning and malware removal engine. It also has a scan cloud component where AV partners G Data (BitDefender and avast!), Avira, Prevx, ESET and a-squared (with Ikarus) reside.

    Note that Hitman Pro is the only tool to solve the TDL3+ problem which causes almost all Google redirect issues.

  • Bugbatter

    4 Apprentice

    20487 Posts

    384

    0

    Posted January 22nd, 2010 12:00

    I am reviewing your log. In the meantime, you can help me by addressing the following:

    * Have you have posted this issue on another forum? If so, please provide a link to the topic.

    * If you have disabled System Restore in an attempt to begin cleaning malware, please enable it now. We will flush System Restore when we are finished cleaning and we are sure that everything is running smoothly.

    * If you are using any cracked software, please remove it. In addition to being illegal, when you install cracked software, you are running executable files from dubious, unknown sources. You are giving these sources access to information on your hard disk, and potential control over operation of your computer. Definition of cracked software HERE.

    * If you are using any P2P (file sharing) programs, please remove them before we clean your computer.  The nature of such software and the high incidence of malware in files downloaded with them is counter productive to restoring your PC to a healthy state. That includes BitTorrent and similar programs. There is a partial list HERE.    

    * If this computer belongs to someone else, do you have authority to apply the fixes we will use?

    * After we begin working, please print or copy all instructions to Notepad in order to assist you when carrying out procedures. Please follow all instructions in sequence. Do not, on your own, install/re-install any programs or run any fixes or scanners that you have not been instructed to use because this may cause conflicts with the tools that I am using. Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate. It is understood by the trained analysts that once a helper replies to a log, he continues working with you until the issue is resolved.

    * During the course of our cleanup please do not do any additional online work or surfing until we have verified that your system is clean.

    * We may be using some specialized tools during our fix. Certain embedded files that are part of legitimate programs or specialized fix tools such as process.exe, restart.exe, SmiUpdate.exe, reboot.exe, ws2fix.exe, prcviewer.exe and nircmd.exe may at times be detected by some anti-virus/anti-malware scanners as a "RiskTool", "Hacking tool", "Potentially unwanted tool", or even "malware (virus/trojan)" when that is not the case. Such programs have legitimate uses in contexts where an authorized user or administrator has knowingly installed it. These detections do not necessarily mean the file is malware or a bad program. It means it has the potential for being misused by others. Anti-virus scanners cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert you or even automatically remove them.

    jlhall2, I would prefer not to throw tools at your system until we can get a better picture of what is happening, and can address any infected files that need to be replaced and any vulnerabilities after cleanup.


    We need to see some additional information about what is happening in your machine.

    • Download DDS by sUBs from one of the following links. Save it to your desktop.
    • Double click on the DDS icon, allow it to run.
    • A small box will open, with an explanation about the tool.
    • Click Yes at the prompt for Optional Scan.
    • When done, DDS will open two (2) logs
    • 1. DDS.txt
      2. Attach.txt

    • Save both reports to your desktop.
    • Copy/paste both logs to your reply on the forum.
    • Close the program window, and delete the program from your desktop.
    • Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. Information on A/V control HERE.

      No Reply within 3 days will result in this topic being closed. If you require more time, please let me know.

      Instructions posted for this user are customized for this user only. The tools used may cause damage if used on a computer with different infections. If you think you have similar problems, please post a log at the top of this board to start a new forum topic.

       

       

  • jlhall2

    4 Posts

    384

    0

    Posted January 22nd, 2010 14:00

    Have not posted on any other forum

    I have authority to apply fixes.

    DDS


    DDS (Ver_09-12-01.01) - NTFSx86 
    Run by shipping at 14:39:44.32 on Fri 01/22/2010
    Internet Explorer: 8.0.6001.18702
    Microsoft Windows XP Professional  5.1.2600.3.1252.1.1033.18.3326.2577 [GMT -8:00]

    AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated)   {17DDD097-36FF-435F-9E1B-52D74245D6BF}

    ============== Running Processes ===============

    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost -k DcomLaunch
    svchost.exe
    C:\WINDOWS\System32\svchost.exe -k netsvcs
    svchost.exe
    svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    svchost.exe
    C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
    C:\Program Files\Dell Support Center\bin\sprtsvc.exe
    C:\PROGRA~1\AVG\AVG8\avgrsx.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\wscntfy.exe
    C:\WINDOWS\RTHDCPL.EXE
    C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
    C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
    C:\PROGRA~1\AVG\AVG8\avgtray.exe
    C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
    C:\Program Files\ACT\SideACT.exe
    C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
    C:\Program Files\Java\jre1.6.0_05\bin\jucheck.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\WINDOWS\system32\ntvdm.exe
    C:\Documents and Settings\shipping.GRASSLAND\My Documents\Downloads\dds(2).scr

    ============== Pseudo HJT Report ===============

    uDefault_Page_URL = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=2080915
    uSearch Bar =
    uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
    uInternet Settings,ProxyOverride = *.local
    uSearchAssistant = hxxp://www.google.com/ie
    uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
    BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
    BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_05\bin\ssv.dll
    TB: {0BF43445-2F28-4351-9252-17FE6E806AA0} - No File
    uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
    uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
    mRun: [RTHDCPL] RTHDCPL.EXE
    mRun: [Alcmtr] ALCMTR.EXE
    mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0_05\bin\jusched.exe"
    mRun: [ATICCC] "c:\program files\ati technologies\ati.ace\CLIStart.exe"
    mRun: [8169Diag] c:\program files\realtek\diagnostics utility\8169Diag.exe /hw
    mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
    mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
    mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
    mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
    mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
    mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
    mRun: [WinPatrol] c:\program files\billp studios\winpatrol\winpatrol.exe -expressboot
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\sideact!.lnk - c:\program files\act\SideACT.exe
    mPolicies-system: RunStartupScriptSync = 1 (0x1)
    IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
    IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
    IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
    IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_05\bin\ssv.dll
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
    DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
    DPF: {48DD0448-9209-4F81-9F6D-D83562940134} - hxxp://lads.myspace.com/upload/MySpaceUploader1006.cab
    DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1242169348457
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
    DPF: {C6D25826-96AE-462F-A852-BB33B882B723} - hxxp://fredmeyer.storefront.com/images/global/activex/SFImageUpload1_4.CAB
    DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
    DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
    Filter: text/html - {49fa336b-35e6-41d1-a6a0-7f72623e33a7} -
    Notify: avgrsstarter - avgrsstx.dll
    SSODL: Cmpiskbd - {F9BE93FD-AC00-49A8-BB66-5EE019BC0362} - c:\windows\system32\crtodnt.dll
    IFEO: MpCmdRun.exe - c:\windows\system32\svchost.exe
    IFEO: MsMpEng.exe - c:\windows\system32\svchost.exe
    IFEO: msseces.exe - c:\windows\system32\svchost.exe

    ================= FIREFOX ===================

    FF - ProfilePath - c:\docume~1\shippi~1.gra\applic~1\mozilla\firefox\profiles\5wz1a9tk.default\
    FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\

    ---- FIREFOX POLICIES ----
    c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

    ============= SERVICES / DRIVERS ===============

    R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-12-4 335240]
    R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2008-12-4 27784]
    R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2008-10-10 201320]
    R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-2-5 297752]
    S2 LANPkt;Realtek LANPkt Protocol Driver;c:\windows\system32\drivers\LANPkt.sys [2008-9-15 8960]
    S3 Diag69xp;Diag69xp;c:\windows\system32\drivers\diag69xp.sys [2008-9-15 11264]
    S3 MfeAVFK;McAfee Inc. MfeAVFK;c:\windows\system32\drivers\MfeAVFK.sys [2008-10-10 79304]
    S3 MfeBOPK;McAfee Inc. MfeBOPK;c:\windows\system32\drivers\MfeBOPK.sys [2008-10-10 35240]
    S3 MfeRKDK;McAfee Inc. MfeRKDK;c:\windows\system32\drivers\MfeRKDK.sys [2008-10-10 33832]
    S3 RTLVLAN;Realtek VLAN Intermediate Driver;c:\windows\system32\drivers\RTLVLAN.SYS [2008-9-15 16640]

    =============== Created Last 30 ================

    2010-01-21 00:12:41    0    d-----w-    c:\program files\Trend Micro
    2010-01-20 23:01:03    38224    ----a-w-    c:\windows\system32\drivers\mbamswissarmy.sys
    2010-01-20 23:01:02    19160    ----a-w-    c:\windows\system32\drivers\mbam.sys
    2010-01-20 22:37:00    0    d-s---w-    C:\ComboFix
    2010-01-20 22:19:24    0    d-sha-r-    C:\cmdcons
    2010-01-20 22:17:45    98816    ----a-w-    c:\windows\sed.exe
    2010-01-20 22:17:45    77312    ----a-w-    c:\windows\MBR.exe
    2010-01-20 22:17:45    261632    ----a-w-    c:\windows\PEV.exe
    2010-01-20 22:17:45    161792    ----a-w-    c:\windows\SWREG.exe
    2010-01-20 17:54:59    0    d-----w-    c:\docume~1\shippi~1.gra\applic~1\WinPatrol
    2010-01-20 17:54:50    0    d-----w-    c:\program files\BillP Studios
    2010-01-19 13:49:42    0    d-----w-    c:\program files\Malwarebytes' Anti-Malware
    2010-01-19 13:26:03    0    d-----w-    c:\docume~1\shippi~1.gra\applic~1\Malwarebytes
    2010-01-19 13:25:56    0    d-----w-    c:\docume~1\alluse~1\applic~1\Malwarebytes
    2010-01-19 01:56:05    0    d-----w-    c:\windows\system32\appmgmt
    2010-01-15 17:24:21    0    d-----w-    c:\program files\Microsoft Research
    2009-12-24 01:49:39    0    d-sh--w-    c:\documents and settings\shipping.grassland\IECompatCache

    ==================== Find3M  ====================

    2010-01-21 16:52:06    96512    ----a-w-    c:\windows\system32\drivers\atapi.sys
    2009-10-29 07:45:38    916480    ----a-w-    c:\windows\system32\wininet.dll

    ============= FINISH: 14:40:46.87 ===============

     

    Attach

     


    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT

    DDS (Ver_09-12-01.01)

    Microsoft Windows XP Professional
    Boot Device: \Device\HarddiskVolume2
    Install Date: 10/10/2008 1:21:49 PM
    System Uptime: 1/22/2010 7:41:58 AM (7 hours ago)

    Motherboard: Dell Inc. |  | 0J584C
    Processor: Intel(R) Core(TM)2 Quad CPU    Q6600  @ 2.40GHz | Socket 775 | 2394/266mhz

    ==== Disk Partitions =========================

    C: is FIXED (NTFS) - 74 GiB total, 55.599 GiB free.
    D: is CDROM ()
    P: is NetworkDisk (NTFS) - 615 GiB total, 486.04 GiB free.

    ==== Disabled Device Manager Items =============

    ==== System Restore Points ===================

    RP1: 1/20/2010 2:04:31 PM - System Checkpoint
    RP2: 1/21/2010 2:25:41 PM - System Checkpoint

    ==== Installed Programs ======================

    ACT!
    Adobe Flash Player 10 ActiveX
    Adobe Flash Player 10 Plugin
    Adobe Reader 8.1.3
    ATI Catalyst Control Center
    ATI Display Driver
    AVG Free 8.5
    Dell Driver Reset Tool
    Dell Support Center (Support Software)
    Diagnostics Utility
    Forage Grass Morphology
    Google Earth
    HDView for Internet Explorer
    HijackThis 2.0.2
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    Hotfix for Windows XP (KB952287)
    Hotfix for Windows XP (KB954550-v5)
    Hotfix for Windows XP (KB961118)
    Java(TM) 6 Update 5
    Malwarebytes' Anti-Malware
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1 Security Update (KB953297)
    Microsoft .NET Framework 2.0 Service Pack 2
    Microsoft .NET Framework 3.0 Service Pack 2
    Microsoft .NET Framework 3.5 SP1
    Microsoft Internationalized Domain Names Mitigation APIs
    Microsoft National Language Support Downlevel APIs
    Microsoft Office 2007 Service Pack 2 (SP2)
    Microsoft Office Basic 2007
    Microsoft Office Excel MUI (English) 2007
    Microsoft Office Outlook MUI (English) 2007
    Microsoft Office Proof (English) 2007
    Microsoft Office Proof (French) 2007
    Microsoft Office Proof (Spanish) 2007
    Microsoft Office Proofing (English) 2007
    Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
    Microsoft Office Shared MUI (English) 2007
    Microsoft Office Shared Setup Metadata MUI (English) 2007
    Microsoft Office Word MUI (English) 2007
    Microsoft Software Update for Web Folders  (English) 12
    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
    Microsoft Visual C++ 2005 Redistributable
    Mozilla Firefox (3.5.7)
    MSXML 6.0 Parser (KB927977)
    PowerDVD
    QuickTime
    Realtek High Definition Audio Driver
    ScanSoft PaperPort Viewer 7.0
    Security Update for 2007 Microsoft Office System (KB969559)
    Security Update for 2007 Microsoft Office System (KB973704)
    Security Update for Microsoft Office Excel 2007 (KB973593)
    Security Update for Microsoft Office Outlook 2007 (KB972363)
    Security Update for Microsoft Office system 2007 (972581)
    Security Update for Microsoft Office system 2007 (KB974234)
    Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
    Security Update for Microsoft Office Word 2007 (KB969604)
    Security Update for Windows Internet Explorer 7 (KB938127-v2)
    Security Update for Windows Internet Explorer 7 (KB961260)
    Security Update for Windows Internet Explorer 7 (KB963027)
    Security Update for Windows Internet Explorer 7 (KB969897)
    Security Update for Windows Internet Explorer 7 (KB972260)
    Security Update for Windows Internet Explorer 7 (KB974455)
    Security Update for Windows Internet Explorer 7 (KB976325)
    Security Update for Windows Internet Explorer 8 (KB971961)
    Security Update for Windows Internet Explorer 8 (KB976325)
    Security Update for Windows Media Player (KB952069)
    Security Update for Windows Media Player (KB954155)
    Security Update for Windows Media Player (KB968816)
    Security Update for Windows Media Player (KB973540)
    Security Update for Windows XP (KB923561)
    Security Update for Windows XP (KB938464-v2)
    Security Update for Windows XP (KB946648)
    Security Update for Windows XP (KB950759)
    Security Update for Windows XP (KB950760)
    Security Update for Windows XP (KB950762)
    Security Update for Windows XP (KB950974)
    Security Update for Windows XP (KB951066)
    Security Update for Windows XP (KB951376-v2)
    Security Update for Windows XP (KB951698)
    Security Update for Windows XP (KB951748)
    Security Update for Windows XP (KB952004)
    Security Update for Windows XP (KB952954)
    Security Update for Windows XP (KB954459)
    Security Update for Windows XP (KB954600)
    Security Update for Windows XP (KB955069)
    Security Update for Windows XP (KB956572)
    Security Update for Windows XP (KB956744)
    Security Update for Windows XP (KB956802)
    Security Update for Windows XP (KB956803)
    Security Update for Windows XP (KB956841)
    Security Update for Windows XP (KB956844)
    Security Update for Windows XP (KB957097)
    Security Update for Windows XP (KB958644)
    Security Update for Windows XP (KB958687)
    Security Update for Windows XP (KB958690)
    Security Update for Windows XP (KB958869)
    Security Update for Windows XP (KB959426)
    Security Update for Windows XP (KB960225)
    Security Update for Windows XP (KB960803)
    Security Update for Windows XP (KB960859)
    Security Update for Windows XP (KB961371)
    Security Update for Windows XP (KB961373)
    Security Update for Windows XP (KB961501)
    Security Update for Windows XP (KB968537)
    Security Update for Windows XP (KB969059)
    Security Update for Windows XP (KB969947)
    Security Update for Windows XP (KB970238)
    Security Update for Windows XP (KB970430)
    Security Update for Windows XP (KB971486)
    Security Update for Windows XP (KB971557)
    Security Update for Windows XP (KB971633)
    Security Update for Windows XP (KB971657)
    Security Update for Windows XP (KB971961)
    Security Update for Windows XP (KB972270)
    Security Update for Windows XP (KB973346)
    Security Update for Windows XP (KB973354)
    Security Update for Windows XP (KB973507)
    Security Update for Windows XP (KB973525)
    Security Update for Windows XP (KB973869)
    Security Update for Windows XP (KB973904)
    Security Update for Windows XP (KB974112)
    Security Update for Windows XP (KB974318)
    Security Update for Windows XP (KB974392)
    Security Update for Windows XP (KB974571)
    Security Update for Windows XP (KB975025)
    Security Update for Windows XP (KB975467)
    Update for 2007 Microsoft Office System (KB967642)
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
    Update for Microsoft Office InfoPath 2007 (KB976416)
    Update for Outlook 2007 Junk Email Filter (kb977839)
    Update for Windows Internet Explorer 7 (KB976749)
    Update for Windows XP (KB898461)
    Update for Windows XP (KB942763)
    Update for Windows XP (KB951978)
    Update for Windows XP (KB955759)
    Update for Windows XP (KB967715)
    Update for Windows XP (KB968389)
    Update for Windows XP (KB971737)
    Update for Windows XP (KB973687)
    Update for Windows XP (KB973815)
    WebFldrs XP
    Windows Genuine Advantage Validation Tool (KB892130)
    Windows Internet Explorer 7
    Windows Internet Explorer 8
    Windows Presentation Foundation
    Windows Small Business Server 2008 ClientAgent
    Windows Small Business Server 2008 WMI Provider
    WinPatrol 2009
    XML Paper Specification Shared Components Pack 1.0

    ==== Event Viewer Messages From Past Week ========

    1/20/2010 9:44:15 AM, error: Service Control Manager [7034]  - The Machine Debug Manager service terminated unexpectedly.  It has done this 1 time(s).
    1/20/2010 9:35:36 AM, error: Service Control Manager [7031]  - The Apple Mobile Device service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
    1/20/2010 9:32:53 AM, error: Service Control Manager [7034]  - The iPod Service service terminated unexpectedly.  It has done this 1 time(s).
    1/20/2010 2:13:12 PM, error: Service Control Manager [7031]  - The AVG Free8 WatchDog service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 0 milliseconds: Restart the service.
    1/19/2010 6:27:33 AM, error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  iaStor
    1/19/2010 6:26:06 AM, error: sr [1]  - The System Restore filter encountered the unexpected error '0xC0000001' while processing the file '' on the volume 'HarddiskVolume2'.  It has stopped monitoring the volume.
    1/19/2010 5:18:03 AM, error: Service Control Manager [7023]  - The Network Security service terminated with the following error:  The specified module could not be found.
    1/19/2010 5:16:54 AM, error: Ftdisk [49]  - Configuring the Page file for crash dump failed. Make sure there is a page file on the boot partition and that is large enough to contain all physical memory.
    1/19/2010 5:16:54 AM, error: Ftdisk [45]  - The system could not sucessfully load the crash dump driver.
    1/18/2010 5:55:24 PM, error: DCOM [10005]  - DCOM got error "%1058" attempting to start the service wuauserv with arguments "" in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334}
    1/18/2010 5:38:18 PM, error: NETLOGON [5719]  - No Domain Controller is available for domain GRASSLANDOR due to the following:  There are currently no logon servers available to service the logon request. . Make sure that the computer is connected to the network and try again. If the problem persists, please contact your domain administrator.
    1/18/2010 4:50:19 PM, error: Service Control Manager [7023]  - The 6to4 service terminated with the following error:  Access is denied.

    ==== End Of File ===========================

  • Bugbatter

    4 Apprentice

    20487 Posts

    384

    0

    Posted January 22nd, 2010 15:00

    It appears that you have run ComboFix recently. Please have the helper who was working with you and who advised you to run that tool, review the ComboFox output log. Thanks.

  • jlhall2

    4 Posts

    384

    0

    Posted January 22nd, 2010 15:00

    He had an issue with combofix as it did not run properly.  The black box popped up and said something about a syntax error and failed to proceed from there.

  • Bugbatter

    4 Apprentice

    20487 Posts

    384

    0

    Posted January 22nd, 2010 16:00

    If he was trained in the use of ComboFix, he would have reported that to the developer and returned to help you. Check with him again.