
UNSOLVED
Help needed!!!
Here is my log file. Can someone please tell me how to get rid of this about blank?
Logfile of HijackThis v1.97.7
Scan saved at 1:10:14 PM, on 6/12/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
C:\Program Files\Panda Software\Panda Titanium Antivirus 2004\Pavsrv51.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Panda Software\Panda Titanium Antivirus 2004\AVENGINE.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lexmark X5100 Series\lxbabmgr.exe
C:\Program Files\Creative\ShareDLL\CtNotify.exe
C:\Program Files\Lexmark X5100 Series\lxbabmon.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Creative\ShareDLL\MediaDet.Exe
C:\WINDOWS\System32\devldr32.exe
C:\Program Files\Panda Software\Panda Titanium Antivirus 2004\Apvxdwin.exe
C:\Program Files\Panda Software\Panda Titanium Antivirus 2004\WebProxy.exe
C:\Documents and Settings\Tim Lukes\Desktop\HijackThis.exe
C:\Documents and Settings\Tim Lukes\Desktop\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\TIMLUK~1\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\TIMLUK~1\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\TIMLUK~1\LOCALS~1\Temp\sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\TIMLUK~1\LOCALS~1\Temp\sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\TIMLUK~1\LOCALS~1\Temp\sp.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\TIMLUK~1\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\ycomp5_3_16_0.dll
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\ycomp5_3_16_0.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [Lexmark X5100 Series] "C:\Program Files\Lexmark X5100 Series\lxbabmgr.exe"
O4 - HKLM\..\Run: [VTPreset] VTPreset.exe
O4 - HKLM\..\Run: [APVXDWIN] "C:\Program Files\Panda Software\Panda Titanium Antivirus 2004\APVXDWIN.EXE" /s
O4 - HKLM\..\Run: [Disc Detector] C:\Program Files\Creative\ShareDLL\CtNotify.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 3.9\THGuard.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: ICQ Pro (HKLM)
O9 - Extra 'Tools' menuitem: ICQ (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://support.charter.com/sdccommon/download/tgctlcm.cab
O16 - DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - http://office.microsoft.com/templates/ieawsdc.cab
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/12119/CTSUEng.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst0401.cab
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/148119a2571ca3/housecall.antivirus.com/housecall/xscan53.cab
O16 - DPF: {74FFE28D-2378-11D5-990C-006094235084} (IBM Access Support) - https://www.ibm.com/pc/support/access/sdccommon/download/IbmEgath.cab
O16 - DPF: {80DD2229-B8E4-4C77-B72F-F22972D723EA} (AvxScanOnline Control) - http://www.bitdefender.com/scan/Msie/bitdefender.cab
O16 - DPF: {8714912E-380D-11D5-B8AA-00D0B78F3D48} (Yahoo! Webcam Upload Wrapper) - http://chat.yahoo.com/cab/yuplapp.cab
O16 - DPF: {9732FB42-C321-11D1-836F-00A0C993F125} (mhLabel Class) - http://www.pcpitstop.com/mhLbl.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38145.0492824074
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su/ocx/12119/CTPID.ca
Responses (8)
Solutions (0)
--==***@@@ FIND-ALL' VERSION MODIFIED -6/05 @@@***==--
--==***@@@ ORIGINAL BY FREEATLAST @@@***==--
Sat 06/12/2004
05:57 PM
System Info:Microsoft Windows XP [Version 5.1.2600]
C: "" (F431:361C) - FS:NTFS clusters:4k
Total: 80 015 491 072 [75G] - Free: 68 376 887 296 [64G]
*IE version and Service packs:
6.0.2800.1106 C:\Program Files\Internet Explorer\Iexplore.exe
*Notepad version :
5.1.2600.0 C:\WINDOWS\notepad.exe
*Media Player version :
8.0.0.4490 C:\Program Files\Windows Media Player\wmplayer.exe! REG.EXE VERSION 2.0
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet Settings
MinorVersion REG_SZ ;SP1;Q837009;Q832894;
Locked or 'Suspect' file(s) found...
These may be other files that Dllfix doesnt target.
\\?\C:\WINDOWS\System32\LOGI.DLL +++ File read error
\\?\C:\WINDOWS\System32\LOGI.DLL +++ File read error
Scanning for main Hijacker:
REGEDIT4[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"DeviceNotSelectedTimeout"="15"
"GDIProcessHandleQuota"=dword:00002710
"Spooler"="yes"
"swapdisk"=""
"TransmissionRetryTimeout"="90"
"USERProcessHandleQuota"=dword:00002710
"AppInit_DLLs"=""REGEDIT4
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4efb-9B51-7695ECA05670}]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{53707962-6F74-2D53-2644-206D7942484F}]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{BA2EFF5F-FBF2-467D-BD50-45D4DD382AFA}]
REGEDIT4
[HKEY_CLASSES_ROOT\PROTOCOLS\Filter]
[HKEY_CLASSES_ROOT\PROTOCOLS\Filter\Class Install Handler]
@="AP Class Install Handler filter"
"CLSID"="{32B533BB-EDAE-11d0-BD5A-00AA00B92AF1}"[HKEY_CLASSES_ROOT\PROTOCOLS\Filter\deflate]
@="AP Deflate Encoding/Decoding Filter "
"CLSID"="{8f6b0360-b80d-11d0-a9b3-006097942311}"[HKEY_CLASSES_ROOT\PROTOCOLS\Filter\gzip]
@="AP GZIP Encoding/Decoding Filter "
"CLSID"="{8f6b0360-b80d-11d0-a9b3-006097942311}"[HKEY_CLASSES_ROOT\PROTOCOLS\Filter\lzdhtml]
@="AP lzdhtml encoding/decoding Filter"
"CLSID"="{8f6b0360-b80d-11d0-a9b3-006097942311}"[HKEY_CLASSES_ROOT\PROTOCOLS\Filter\text/html]
"CLSID"="{775014A7-9EA8-44E1-B804-85FA2B70FC5B}"[HKEY_CLASSES_ROOT\PROTOCOLS\Filter\text/plain]
"CLSID"="{775014A7-9EA8-44E1-B804-85FA2B70FC5B}"[HKEY_CLASSES_ROOT\PROTOCOLS\Filter\text/webviewhtml]
@="WebView MIME Filter"
"CLSID"="{733AC4CB-F1A4-11d0-B951-00A0C90312E1}"
! REG.EXE VERSION 2.0HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows
AppInit_Dlls REG_SZ*Security settings for 'Windows' key:
RegDACL 5.1 - Permissions Manager for Registry keys for Windows NT 4 and above
Copyright (c) 1999-2001 Frank Heyne Software (http://www.heysoft.de)
This program is Freeware, use it on your own risk!Access Control List for Registry key hklm\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows:
(ID-NI) ALLOW Read BUILTIN\Users
(ID-IO) ALLOW Read BUILTIN\Users
(ID-NI) ALLOW Full access BUILTIN\Administrators
(ID-IO) ALLOW Full access BUILTIN\Administrators
(ID-NI) ALLOW Full access NT AUTHORITY\SYSTEM
(ID-IO) ALLOW Full access NT AUTHORITY\SYSTEM
(ID-IO) ALLOW Full access CREATOR OWNEREffective permissions for Registry key hklm\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows:
Read BUILTIN\Users
Full access BUILTIN\Administrators
Full access NT AUTHORITY\SYSTEMReply baskar1234
181 Posts
302
0
Posted June 14th, 2004 15:00
Hello ,
Please download the killbox from the link below.
http://download.broadbandmedic.com/VbStuff/KillBox.zip
Unzip it. Run killbox. In the PATH TO FILE NAME TO DELETE TEXT BOX , copy and paste the following in RED.
C:\WINDOWS\System32\LOGI.DLL
Please dont press KILL FILE button. Choose ACTION(MENU)-- DELETE ON REBOOT.
Reboot.
Then download and run cwshredder 1.59 from the link below.
http://www.spywareinfo.com/~merijn/files/CWShredder.exe
Reboot. Rescan with hijackhtis and post a fresh log.
Good luck.
Reply - Thank you for all the help. I actually just read other posts on the subject i was asking about and your knowledge led me to fixing this problem. I have removed the about:blank and have a clean log thanks to this forum. Many thanks to all of you who offer your time....
Reply baskar1234
181 Posts
302
0
Posted June 15th, 2004 08:00
Hello ,.
Glad that you got rid of the hijacker. But to be sure would u please post a hijackthis log and the logs.txt file's contents.
Message Edited by baskar1234 on 06-15-2004 04:41 AM
Reply Logfile of HijackThis v1.97.7
Scan saved at 8:52:54 AM, on 6/15/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
C:\Program Files\Panda Software\Panda Titanium Antivirus 2004\Pavsrv51.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Panda Software\Panda Titanium Antivirus 2004\AVENGINE.EXE
C:\WINDOWS\System32\devldr32.exe
C:\WINDOWS\System32\SPOOL\DRIVERS\W32X86\3\LXBAPSWX.EXE
C:\Program Files\Panda Software\Panda Titanium Antivirus 2004\Apvxdwin.exe
C:\Program Files\Panda Software\Panda Titanium Antivirus 2004\WebProxy.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Tim Lukes\Desktop\HijackThis.exeR0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\ycomp5_3_16_0.dll
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\ycomp5_3_16_0.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [VTPreset] VTPreset.exe
O4 - HKLM\..\Run: [APVXDWIN] "C:\Program Files\Panda Software\Panda Titanium Antivirus 2004\APVXDWIN.EXE" /s
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: ICQ Pro (HKLM)
O9 - Extra 'Tools' menuitem: ICQ (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://support.charter.com/sdccommon/download/tgctlcm.cab
O16 - DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - http://office.microsoft.com/templates/ieawsdc.cab
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/12119/CTSUEng.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst0401.cab
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/148119a2571ca3/housecall.antivirus.com/housecall/xscan53.cab
O16 - DPF: {74FFE28D-2378-11D5-990C-006094235084} (IBM Access Support) - https://www.ibm.com/pc/support/access/sdccommon/download/IbmEgath.cab
O16 - DPF: {80DD2229-B8E4-4C77-B72F-F22972D723EA} (AvxScanOnline Control) - http://www.bitdefender.com/scan/Msie/bitdefender.cab
O16 - DPF: {8714912E-380D-11D5-B8AA-00D0B78F3D48} (Yahoo! Webcam Upload Wrapper) - http://chat.yahoo.com/cab/yuplapp.cab
O16 - DPF: {9732FB42-C321-11D1-836F-00A0C993F125} (mhLabel Class) - http://www.pcpitstop.com/mhLbl.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38145.0492824074
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su/ocx/12119/CTPID.cabCWSDLL/Searchx Appinit Fix By Shadowwar
Version 3.01 060504
Please Do not mirror Without Permission!
I can be contacted at spywaresubmit at aol.com
Mon 06/14/2004
01:30 AM
Backing up Registry HiveThe operation completed successfully
Deleting Windows KeyThe operation completed successfully
Adding Test Windows KeyThe operation completed successfully
Restoring temp Values KeyThe operation completed successfully
Deleting Bad Appinit ValueThe operation completed successfully
Backup of Modified HivThe operation completed successfully
Deleting test Windows keyThe operation completed successfully
Deleting Filter text
Running from C:\Documents and Settings\Tim Lukes\Desktop\virus removers\dllfix
Scanning for Locked File
If this repeats 4 times than you may have another
Locked File not related to About:blank Hijack
Unlocking Locked File
C:\WINDOWS\System32\LOGI.DLL
Scanning For main hijacker.
Scanning for Hidden Dll in system32 1st pass
File was not found on first Pass.
Scanning for Hidden Dll in system32 2nd pass
File found was: C:\WINDOWS\System32\LOGI.DLL
Md5 Check of C:\WINDOWS\System32\LOGI.DLL
Md5 tested As C185B36F9969D3A6D2122BA7CBC02249
Md5 matched known baddies.
Processing and Deleting File.
Processing ACL of: <\\?\C:\WINDOWS\System32\LOGI.DLL>SetACL finished successfully.
File was successfully Deleted.
Please Run Hijackthis or Cwshredder to finish cleanup.
Adding Back Windows KeyThe operation completed successfully
Restoring Registry HiveThe operation completed successfully
Restoring Cleaned Appinit ValueThe operation completed successfully
Reply baskar1234
181 Posts
302
0
Posted June 15th, 2004 14:00
Hello,.
Your log looks clean .Just these , if you put these restrictions then leave them alone,. or else fix it with Hijackthis
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel presentReply

baskar1234
181 Posts
302
0
Posted June 12th, 2004 18:00
Hello ,..
Download this file from http://downloads.subratam.org/dllfix.exe .
Save it to Desktop. Double click on it and hit INSTALL button. It being a self -extractor, will create its own folder named DLLFIX . Run Start.Bat from there. Run Option 1. which is "Run Find-All... ". Let it complete and there will be a pop-up window with a log.
Post that log here.