I think my browser is being redirected sometimes. Only when I click on links from search engines.
I ran Hijackthis, and spotted some dll's with odd names, like :jklhii, ghjikk, etc. Each time I tried to use Hijackthis to remove those items, new ones would show up with new, but similar, names.
PC Details: WindowsXP, Dell Precision M65, IE8.
Hijack log:
Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 9:35:23 PM, on 6/9/2010 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v8.00 (8.00.6001.18702) Boot mode: Normal
I'm kevinf80 and I will be helping with any issues you may have. Please be aware that some of the logs I may ask for can be very complex and can take a long time to decipher. I am a volunteer here with a job and family so I ask that you be patient when waiting for replies.
Please DO NOT run any scans/tools/fixes on your own as this will conflict with the tools we are going to use.
Please Print or Save to Notepad all instructions and please follow them carefully and if there's something you don't understand or that will not work please let me know and we will go through it together.
Malware is often buggy and can be very unstable, with that in mind it is advisable to backup any important data before we begin.
Once completed it will create a log in your C:\ drive
Please post the contents of that log in next reply
If asked to re-boot, please do so.
I`d like to see the TDSSKiller log, it will look similar to this TDSSKiller.2.1.1_27.12.2009_14.17.04_log.txt and will be located on your C:\ drive. START > My Comp > C:\TDSSKiller.2.1.1_27.12.2009_14.17.04_log.txt Copy/paste to reply
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to ALLOW the changes.Instructions available HERE
Make sure you are connected to the Internet.
Double-click on mbam-setup.exe to install the application.
When the installation begins, follow the prompts and do not make any changes to default settings.
When installation has finished, make sure you leave both of these checked:
Update Malwarebytes' Anti-Malware
Launch Malwarebytes' Anti-Malware
Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
If you encounter any problems while downloading the definition updates, manually download them from HERE and just double-click on mbam-rules.exe to install.
On the Scanner tab:
Make sure the "Perform Quick Scan" option is selected.
Then click on the Scan button.
If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
Click on the Show Results button to see a list of any malware that was found.
Make sure that everything is checked, and click Remove Selected.
When removal is completed, a log report will open in Notepad.
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
Step 2
We will continue with ComboFix.exe. Please visit this webpage for download links, and instructions for running the tool:
Combofix
Don`t forget
Combofix must be saved to your desktop.
<----- Very important
Ensure you have
disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
Please include the
C:\ComboFix.txt in your next reply for further review.
Note: Do not click combofix's window with your mouse while it's running. That action may cause it to stall.
Examples of how to disable realtime protection available at the following link :-
Download Security Check by screen317 from
HERE or
HERE.
Save it to your Desktop.
Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box. Press any key when asked.
A Notepad document should open automatically called checkup.txt; please post the contents of that document.
Step 4
Re-open HJT, carry out a scan and save the log; copy/paste to next reply.
What i`d like to see in your reply ;-
:emotion-30: Log from Malwarebytes :emotion-30: Log from Combofix :emotion-30: Log from Security Checks :emotion-30: Fresh HJT log [/list
MBAM won't run. I've installed/uninstalled 3 times. (With reboots in between.) I've tried double clicking the desktop icon, but nothing starts. I've tried starting the program with the task window thinking I would see a process added if somethng was runnign in the background, but none ever appear.
If you get a successful download and it will not run, delete it. Re-download again from the link that worked, but rename it to EXPLORER
before saving to your desktop.
Very Important
The first thing you should do is print out this guide, as we will close all the open windows and programs, including your web browser, before starting the ComboFix program.
To download ComboFix, simply left-click on one of the links above and you will see a prompt similar to the figure below.
Click on the Save button, and when it asks you where to save it, make sure you save it directly to your Windows Desktop. An image showing this is below.
When you have the Save as screen configured to save ComboFix.exe to the Desktop, click on the Save button. ComboFix will now start downloading to your computer. If you are on a dialup, this may take a few minutes. When ComboFix has finished downloading you will now see an icon on your desktop similar to the one below.
ComboFix Icon
We are almost ready to start ComboFix, but before we do so, we need to take some preventative measures so that there are no conflicts with other programs when running ComboFix. At this point you should do the following:
Close all open Windows including this one.
Close or disable all running Antivirus, Antispyware, and Firewall programs as they may interfere with the proper running of ComboFix.
Click
HERE to see a list of list of programs that should be disabled, please note; this list is not all inclusive.
Once these two steps have been completed, double-click on the ComboFix icon found on your desktop. Please note, that once you start ComboFix you should not click anywhere on the ComboFix window as it can cause the program to stall. In fact, when ComboFix is running, do not touch your computer at all. The scan could take a while, so please be patient.
Once you double-click on the icon, you may see a screen similar to the one below.
Windows Open File Security Warning
Windows is issuing this prompt because ComboFix does not have a digital signature. This is perfectly normal and safe and you can click on the Run button to continue. If you are using Windows Vista, and receive UAC prompt asking if you would like to continue running the program, you should press the Continue button.
You will now see the first ComboFix screen as shown below. The screen says wait Combofix is preparing to run
ComboFix is Preparing to Run
ComboFix is now preparing to run and when it has finished you will see a screen showing the authorized locations to download Combofix. This screen, press the OK button and you will now see the Disclaimer screen shown below.
ComboFix Disclaimer
If you do not agree to the disclaimer, then click on the No button to exit the program. Otherwise, to continue you should press the Yes button to continue. If you decided to continue, then ComboFix will create a System Restore point so that if any problems occur while using the program you can restore back to your previous configuration. When ComboFix has finished creating the restore point, it will then backup your Windows Registry as shown in the image below.
ComboFix is backing up the Windows Registry
Once the Windows Registry has finished being backed up, ComboFix will attempt to detect if you have the Windows Recovery Console installed. If you already have it installed, you can skip to this section and continue reading. Otherwise you will see the following message as shown below:
ComboFix Recovery Console
At the above message box, please click on the Yes button in order for ComboFix to continue. Please follow the steps and instructions given by ComboFix in order to finish the installation of the Recovery Console. Once it has finished installing, you will be presented with the screen shown below.
ComboFix Recovery Console Finished
You should now press the Yes button to continue. If at any time during the Recovery Console installation you receive a message stating that it failed to install, please allow ComboFix to continue with the scan of your computer. When it is done, and a log has been created, you can then perform the manual install of the Recovery Console using the steps found in the
Manually installing the Windows Recovery Console section.
ComboFix will now disconnect your computer from the Internet, so do not be surprised or concerned if you receive any warnings stating that you are no longer on the Internet. When ComboFix has finished it will automatically restore your Internet connection.
ComboFix is scanning the computer for infections
ComboFix will now start scanning your computer for known infections. This procedure can take some time, so please be patient.
Stages of the ComboFix AutoScan
While the program is scanning your computer, it will change your clock format, so do not be concerned when you see this happen. When ComboFix is finished it will restore your clock settings to their previous settings. You will also see the text in the ComboFix window being updated as it goes through the various stages of its scan. An example of this can be seen below.
34th Stage of the ComboFix AutoScan
At the time of this writing there are a total of 50 stages as shown in the image below, so please be patient. The amount of stages will go up as time goes on, so if the amount of stages is different when you run it, please do not be concerned.
ComboFix is preparing the log report
When ComboFix has finished running, you will see a screen stating that it is preparing the log report as shown below.
ComboFix is almost done!
This can take a while, so please be patient. If you see your Windows desktop disappear, do not worry. This is normal and ComboFix will restore your desktop before it is finished. Eventually you will see a new screen that states the program is almost finished and telling you the programs log file, or report, will be located at C:\ComboFix.txt. This can be seen in the image below.
When ComboFix has finished, it will automatically close the program and change your clock back to its original format. It will then display the log file automatically for you as shown below.
ComboFix Log File
You should now post this log in your next reply.
Copy and paste the log in you reply from here.. C:\ComboFix.txt if you don`t see it on your desk top.
ComboFix 10-06-12.04 - PRECISION 06/13/2010 16:21:48.1.2 - x86 Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1463 [GMT -4:00] Running from: c:\documents and settings\PRECISION\Desktop\ComboFix.exe AV: Norton Security Suite *On-access scanning disabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8} FW: Norton Security Suite *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220} .
((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))) .
c:\documents and settings\PRECISION\Application Data\IQManager c:\documents and settings\PRECISION\Application Data\msplyi4d c:\documents and settings\PRECISION\Application Data\msplyi4d\config.ini c:\documents and settings\PRECISION\Application Data\msplyi4d\msplyi4d.exe c:\windows\system32\cbyabc.dll c:\windows\system32\khijge.dll c:\windows\system32\ReadMe.txt
. ((((((((((((((((((((((((( Files Created from 2010-05-13 to 2010-06-13 ))))))))))))))))))))))))))))))) .
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to ALLOW the changes.Instructions available HERE
Make sure you are connected to the Internet.
Double-click on mbam-setup.exe to install the application.
When the installation begins, follow the prompts and do not make any changes to default settings.
When installation has finished, make sure you leave both of these checked:
Update Malwarebytes' Anti-Malware
Launch Malwarebytes' Anti-Malware
Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
If you encounter any problems while downloading the definition updates, manually download them from HERE and just double-click on mbam-rules.exe to install.
On the Scanner tab:
Make sure the "Perform Quick Scan" option is selected.
Then click on the Scan button.
If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
Click on the Show Results button to see a list of any malware that was found.
Make sure that everything is checked, and click Remove Selected.
When removal is completed, a log report will open in Notepad.
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
Step 2
Run ESET Online Scan
Hold down Control and click on the following link to open ESET OnlineScan in a new window.ESET OnlineScan
Click the button.
For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
Click on to download the ESET Smart Installer. Save it to your desktop.
Double click on the icon on your desktop.
Check
Click the button.
Accept any security warnings from your browser.
Check
Push the Start button.
ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
When the scan completes, push
Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
Download Security Check by screen317 from HERE or HERE. Save it to your Desktop. Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box. Press any key when asked. A Notepad document should open automatically called checkup.txt; please post the contents of that document.
Step 4
Re-open HJT do a scan and save the log, copy/paste to next reply
Memory Processes Infected: (No malicious items detected)
Memory Modules Infected: (No malicious items detected)
Registry Keys Infected: (No malicious items detected)
Registry Values Infected: (No malicious items detected)
Registry Data Items Infected: (No malicious items detected)
Folders Infected: (No malicious items detected)
Files Infected: C:\Documents and Settings\PRECISION\msplyi4d.exe (Trojan.Agent.Gen) -> Quarantined and deleted successfully. ----------------------------------------------------------
ESET Scan:
C:\Documents and Settings\PRECISION\Local Settings\Application Data\nvwroleClient\nvwroleClient.dll a variant of Win32/Agent.QRF trojan cleaned by deleting - quarantined C:\Qoobox\Quarantine\C\WINDOWS\system32\cbyabc.dll.vir a variant of Win32/Kryptik.DOX trojan cleaned by deleting - quarantined C:\Qoobox\Quarantine\C\WINDOWS\system32\khijge.dll.vir a variant of Win32/Kryptik.DNB trojan cleaned by deleting - quarantined
-------------------------
Screen317 results:
Results of screen317's Security Check version 0.99.4 Windows XP Service Pack 3 Internet Explorer 8 `````````````````````````````` Antivirus/Firewall Check: Windows Firewall Disabled! ESET Online Scanner v3 Antivirus up to date! ``````````````````````````````` Anti-malware/Other Utilities Check: Malwarebytes' Anti-Malware HijackThis 2.0.2 CCleaner Adobe Flash Player ```````````````````````````````` Process Check: objlist.exe by Laurent Norton ccSvcHst.exe ```````````````````````````````` DNS Vulnerability Check: GREAT! (Not vulnerable to DNS cache poisoning)
``````````End of Log````````````
---------------------------------
HijackThis:
Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 7:37:59 PM, on 6/13/2010 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v8.00 (8.00.6001.18702) Boot mode: Normal
Re-open Malwarebytes, check for updates and then run a quick scan as before. Let me see the log also how is your system responding, any specific issues.
kevinf80_1d0ac6
2 Intern
•
1131 Posts
2174
0
Posted June 10th, 2010 14:00
I'm kevinf80 and I will be helping with any issues you may have. Please be aware that some of the logs I may ask for can be very complex and can take a long time to decipher. I am a volunteer here with a job and family so I ask that you be patient when waiting for replies.
Please DO NOT run any scans/tools/fixes on your own as this will conflict with the tools we are going to use.
Please Print or Save to Notepad all instructions and please follow them carefully and if there's something you don't understand or that will not work please let me know and we will go through it together.
Malware is often buggy and can be very unstable, with that in mind it is advisable to backup any important data before we begin.
Please proceed as follows :-
Download TDSSKILLER and save it to your Desktop.
- Extract the file and run it.
- Once completed it will create a log in your C:\ drive
- Please post the contents of that log in next reply
- If asked to re-boot, please do so.
I`d like to see the TDSSKiller log, it will look similar to this TDSSKiller.2.1.1_27.12.2009_14.17.04_log.txt and will be located on your C:\ drive. START > My Comp > C:\TDSSKiller.2.1.1_27.12.2009_14.17.04_log.txt Copy/paste to replyKevin