UNSOLVED

TroutusaDavid

updated

16 years ago

0

3149

June 10th, 2010 11:00

Help with removing an unwanted program.

I think my browser is being redirected sometimes. Only when I click on links from search engines.

I ran Hijackthis, and spotted some dll's with odd names, like :jklhii, ghjikk, etc. Each time I tried to use Hijackthis to remove those items, new ones would show up with new, but similar, names.

PC Details: WindowsXP, Dell Precision M65, IE8.

Hijack log:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 9:35:23 PM, on 6/9/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Norton Security Suite\Engine\3.8.0.41\ccSvcHst.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\PowerISO\PWRISOVM.EXE
C:\Program Files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\Program Files\Norton Security Suite\Engine\3.8.0.41\ccSvcHst.exe
C:\Program Files\Windows Live\Sync\WindowsLiveSync.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Trend Micro\HijackThis\Trend Micro\HiJackThis\HiJackThis.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\PRECISION\Local Settings\Temporary Internet Files\Content.IE5\Z6KYBHS6\HousecallLauncher[1].exe
C:\DOCUME~1\PRECIS~1\LOCALS~1\Temp\7zS497.tmp\setup.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Security Suite\Engine\3.8.0.41\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Security Suite\Engine\3.8.0.41\IPSBHO.DLL
O2 - BHO: RoboForm - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Security Suite\Engine\3.8.0.41\coIEPlg.dll
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Program Files\PowerISO\PWRISOVM.EXE
O4 - HKLM\..\Run: [BlackBerryAutoUpdate] C:\Program Files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe /background
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [AdobeCS4ServiceManager] "C:\Program Files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [Adobe Acrobat Speed Launcher] "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [sstsstsys] rundll32.exe "cbyabc.dll",DllRegisterServer
O4 - HKLM\..\Run: [qommnndrv] rundll32.exe "khijge.dll",s
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
O4 - HKCU\..\Run: [nvwroleClient] rundll32.exe "C:\Documents and Settings\PRECISION\Local Settings\Application Data\nvwroleClient\nvwroleClient.dll", DllInit
O4 - HKCU\..\Run: [Windows Live Sync] "C:\Program Files\Windows Live\Sync\WindowsLiveSync.exe" /background
O4 - HKUS\S-1-5-18\..\Run: [jkhgdesys] rundll32.exe "cbyabc.dll",DllRegisterServer (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [iihgggdrv] rundll32.exe "khijge.dll",s (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [jkhgdesys] rundll32.exe "cbyabc.dll",DllRegisterServer (User 'Default user')
O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O8 - Extra context menu item: Append Link Target to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: PokerStars.net - {FA9B9510-9FCB-4ca0-818C-5D0987B47C4D} - C:\Program Files\PokerStars.NET\PokerStarsUpdate.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1267140217703
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton Security Suite\Engine\3.8.0.41\coIEPlg.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton Security Suite (N360) - Symantec Corporation - C:\Program Files\Norton Security Suite\Engine\3.8.0.41\ccSvcHst.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe

--
End of file - 10712 bytes

Would appreciate help in locating the problem file and removal.

Thanks!

  • kevinf80_1d0ac6

    2 Intern

    •

    1131 Posts

    2174

    0

    Posted June 10th, 2010 14:00

    Hi TroutusaDavid

    I'm kevinf80 and I will be helping with any issues you may have. Please be aware that some of the logs I may ask for can be very complex and can take a long time to decipher. I am a volunteer here with a job and family so I ask that you be patient when waiting for replies.
    Please DO NOT run any scans/tools/fixes on your own as this will conflict with the tools we are going to use.
    Please Print or Save to Notepad all instructions and please follow them carefully and if there's something you don't understand or that will not work please let me know and we will go through it together.
    Malware is often buggy and can be very unstable, with that in mind it is advisable to backup any important data before we begin.

    Please proceed as follows :-

    Download TDSSKILLER and save it to your Desktop.
    • Extract the file and run it.
    • Once completed it will create a log in your C:\ drive
    • Please post the contents of that log in next reply
    • If asked to re-boot, please do so.
    I`d  like to see the TDSSKiller log, it will look similar to this TDSSKiller.2.1.1_27.12.2009_14.17.04_log.txt and will be located on your C:\ drive. START > My Comp > C:\TDSSKiller.2.1.1_27.12.2009_14.17.04_log.txt Copy/paste to reply

    Kevin
  • 2175

    0

    Posted June 12th, 2010 14:00

    Kevin:

    Thank you so much for helping me out. TDSS Killer didn't find anything. (I don't think.) Here is the log:

    16:23:35:937 0492 TDSS rootkit removing tool 2.3.2.0 May 31 2010 10:39:48
    16:23:35:937 0492 ================================================================================
    16:23:35:937 0492 SystemInfo:

    16:23:35:937 0492 OS Version: 5.1.2600 ServicePack: 3.0
    16:23:35:937 0492 Product type: Workstation
    16:23:35:937 0492 ComputerName: PRECISIO-7B3D28
    16:23:35:937 0492 UserName: PRECISION
    16:23:35:937 0492 Windows directory: C:\WINDOWS
    16:23:35:937 0492 Processor architecture: Intel x86
    16:23:35:937 0492 Number of processors: 2
    16:23:35:937 0492 Page size: 0x1000
    16:23:35:937 0492 Boot type: Normal boot
    16:23:35:937 0492 ================================================================================
    16:23:36:828 0492 Initialize success
    16:23:36:828 0492 
    16:23:36:828 0492 Scanning Services ...
    16:23:37:500 0492 Raw services enum returned 356 services
    16:23:37:515 0492 
    16:23:37:515 0492 Scanning Drivers ...
    16:23:38:406 0492 ACPI            (8fd99680a539792a30e97944fdaecf17) C:\WINDOWS\system32\DRIVERS\ACPI.sys
    16:23:38:453 0492 ACPIEC          (9859c0f6936e723e4892d7141b1327d5) C:\WINDOWS\system32\drivers\ACPIEC.sys
    16:23:38:562 0492 aec             (8bed39e3c35d6a489438b8141717a557) C:\WINDOWS\system32\drivers\aec.sys
    16:23:38:671 0492 AFD             (7e775010ef291da96ad17ca4b17137d7) C:\WINDOWS\System32\drivers\afd.sys
    16:23:38:843 0492 Arp1394         (b5b8a80875c1dededa8b02765642c32f) C:\WINDOWS\system32\DRIVERS\arp1394.sys
    16:23:38:906 0492 AsyncMac        (b153affac761e7f5fcfa822b9c4e97bc) C:\WINDOWS\system32\DRIVERS\asyncmac.sys
    16:23:38:953 0492 atapi           (9f3a2f5aa6875c72bf062c712cfa2674) C:\WINDOWS\system32\DRIVERS\atapi.sys
    16:23:39:000 0492 Atmarpc         (9916c1225104ba14794209cfa8012159) C:\WINDOWS\system32\DRIVERS\atmarpc.sys
    16:23:39:046 0492 audstub         (d9f724aa26c010a217c97606b160ed68) C:\WINDOWS\system32\DRIVERS\audstub.sys
    16:23:39:109 0492 b57w2k          (3a3a82ffd268bcfb7ae6a48cecf00ad9) C:\WINDOWS\system32\DRIVERS\b57xp32.sys
    16:23:39:171 0492 BCM43XX         (30d20fc98bcfd52e1da778cf19b223d4) C:\WINDOWS\system32\DRIVERS\bcmwl5.sys
    16:23:39:296 0492 Beep            (da1f27d85e0d1525f6621372e7b685e9) C:\WINDOWS\system32\drivers\Beep.sys
    16:23:39:406 0492 BHDrvx86        (76154fa6a742c613b44bb636b1a7c057) C:\WINDOWS\System32\Drivers\N360\0308000.029\BHDrvx86.sys
    16:23:39:468 0492 cbidf2k         (90a673fc8e12a79afbed2576f6a7aaf9) C:\WINDOWS\system32\drivers\cbidf2k.sys
    16:23:39:609 0492 ccHP            (8973ff34b83572d867b5b928905ad5ac) C:\WINDOWS\System32\Drivers\N360\0308000.029\ccHPx86.sys
    16:23:39:718 0492 Cdaudio         (c1b486a7658353d33a10cc15211a873b) C:\WINDOWS\system32\drivers\Cdaudio.sys
    16:23:39:781 0492 Cdfs            (c885b02847f5d2fd45a24e219ed93b32) C:\WINDOWS\system32\drivers\Cdfs.sys
    16:23:39:875 0492 Cdrom           (1f4260cc5b42272d71f79e570a27a4fe) C:\WINDOWS\system32\DRIVERS\cdrom.sys
    16:23:39:953 0492 CmBatt          (0f6c187d38d98f8df904589a5f94d411) C:\WINDOWS\system32\DRIVERS\CmBatt.sys
    16:23:40:000 0492 Compbatt        (6e4c9f21f0fae8940661144f41b13203) C:\WINDOWS\system32\DRIVERS\compbatt.sys
    16:23:40:031 0492 Disk            (044452051f3e02e7963599fc8f4f3e25) C:\WINDOWS\system32\DRIVERS\disk.sys
    16:23:40:109 0492 dmboot          (d992fe1274bde0f84ad826acae022a41) C:\WINDOWS\system32\drivers\dmboot.sys
    16:23:40:234 0492 dmio            (7c824cf7bbde77d95c08005717a95f6f) C:\WINDOWS\system32\drivers\dmio.sys
    16:23:40:265 0492 dmload          (e9317282a63ca4d188c0df5e09c6ac5f) C:\WINDOWS\system32\drivers\dmload.sys
    16:23:40:328 0492 DMusic          (8a208dfcf89792a484e76c40e5f50b45) C:\WINDOWS\system32\drivers\DMusic.sys
    16:23:40:359 0492 drmkaud         (8f5fcff8e8848afac920905fbd9d33c8) C:\WINDOWS\system32\drivers\drmkaud.sys
    16:23:40:484 0492 eeCtrl          (089296aedb9b72b4916ac959752bdc89) C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys
    16:23:40:515 0492 EraserUtilRebootDrv (850259334652d392e33ee3412562e583) C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys
    16:23:40:562 0492 Fastfat         (38d332a6d56af32635675f132548343e) C:\WINDOWS\system32\drivers\Fastfat.sys
    16:23:40:640 0492 Fdc             (92cdd60b6730b9f50f6a1a0c1f8cdc81) C:\WINDOWS\system32\drivers\Fdc.sys
    16:23:40:671 0492 Fips            (d45926117eb9fa946a6af572fbe1caa3) C:\WINDOWS\system32\drivers\Fips.sys
    16:23:40:687 0492 Flpydisk        (9d27e7b80bfcdf1cdd9b555862d5e7f0) C:\WINDOWS\system32\drivers\Flpydisk.sys
    16:23:40:734 0492 FltMgr          (b2cf4b0786f8212cb92ed2b50c6db6b0) C:\WINDOWS\system32\DRIVERS\fltMgr.sys
    16:23:40:812 0492 Fs_Rec          (3e1e2bd4f39b0e2b7dc4f4d2bcc2779a) C:\WINDOWS\system32\drivers\Fs_Rec.sys
    16:23:41:250 0492 Ftdisk          (6ac26732762483366c3969c9e4d2259d) C:\WINDOWS\system32\DRIVERS\ftdisk.sys
    16:23:41:390 0492 GEARAspiWDM     (8182ff89c65e4d38b2de4bb0fb18564e) C:\WINDOWS\system32\DRIVERS\GEARAspiWDM.sys
    16:23:41:625 0492 Gpc             (0a02c63c8b144bd8c86b103dee7c86a2) C:\WINDOWS\system32\DRIVERS\msgpc.sys
    16:23:41:937 0492 HDAudBus        (573c7d0a32852b48f3058cfd8026f511) C:\WINDOWS\system32\DRIVERS\HDAudBus.sys
    16:23:42:296 0492 HSF_DPV         (e8ec1767ea315a39a0dd8989952ca0e9) C:\WINDOWS\system32\DRIVERS\HSX_DPV.sys
    16:23:42:703 0492 HSXHWAZL        (61478fa42ee04562e7f11f4dca87e9c8) C:\WINDOWS\system32\DRIVERS\HSXHWAZL.sys
    16:23:42:968 0492 HTTP            (f80a415ef82cd06ffaf0d971528ead38) C:\WINDOWS\system32\Drivers\HTTP.sys
    16:23:43:078 0492 i8042prt        (4a0b06aa8943c1e332520f7440c0aa30) C:\WINDOWS\system32\DRIVERS\i8042prt.sys
    16:23:43:359 0492 IDSxpx86        (231c3f6d5c520e99924e1e37401a90c4) C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\ipsdefs\20100604.004\IDSxpx86.sys
    16:23:43:640 0492 Imapi           (083a052659f5310dd8b6a6cb05edcf8e) C:\WINDOWS\system32\DRIVERS\imapi.sys
    16:23:43:718 0492 intelppm        (8c953733d8f36eb2133f5bb58808b66b) C:\WINDOWS\system32\DRIVERS\intelppm.sys
    16:23:43:750 0492 Ip6Fw           (3bb22519a194418d5fec05d800a19ad0) C:\WINDOWS\system32\DRIVERS\Ip6Fw.sys
    16:23:43:781 0492 IpFilterDriver  (731f22ba402ee4b62748adaf6363c182) C:\WINDOWS\system32\DRIVERS\ipfltdrv.sys
    16:23:43:781 0492 IpInIp          (b87ab476dcf76e72010632b5550955f5) C:\WINDOWS\system32\DRIVERS\ipinip.sys
    16:23:43:812 0492 IpNat           (cc748ea12c6effde940ee98098bf96bb) C:\WINDOWS\system32\DRIVERS\ipnat.sys
    16:23:43:859 0492 IPSec           (23c74d75e36e7158768dd63d92789a91) C:\WINDOWS\system32\DRIVERS\ipsec.sys
    16:23:43:906 0492 IRENUM          (c93c9ff7b04d772627a3646d89f7bf89) C:\WINDOWS\system32\DRIVERS\irenum.sys
    16:23:44:000 0492 isapnp          (05a299ec56e52649b1cf2fc52d20f2d7) C:\WINDOWS\system32\DRIVERS\isapnp.sys
    16:23:44:015 0492 Kbdclass        (463c1ec80cd17420a542b7f36a36f128) C:\WINDOWS\system32\DRIVERS\kbdclass.sys
    16:23:44:078 0492 klmd23          (67e1faa88fb397b3d56909d7e04f4dd3) C:\WINDOWS\system32\drivers\klmd.sys
    16:23:44:125 0492 kmixer          (692bcf44383d056aed41b045a323d378) C:\WINDOWS\system32\drivers\kmixer.sys
    16:23:44:156 0492 KSecDD          (b467646c54cc746128904e1654c750c1) C:\WINDOWS\system32\drivers\KSecDD.sys
    16:23:44:234 0492 mdmxsdk         (e246a32c445056996074a397da56e815) C:\WINDOWS\system32\DRIVERS\mdmxsdk.sys
    16:23:44:296 0492 mnmdd           (4ae068242760a1fb6e1a44bf4e16afa6) C:\WINDOWS\system32\drivers\mnmdd.sys
    16:23:44:343 0492 Modem           (dfcbad3cec1c5f964962ae10e0bcc8e1) C:\WINDOWS\system32\drivers\Modem.sys
    16:23:44:453 0492 Mouclass        (35c9e97194c8cfb8430125f8dbc34d04) C:\WINDOWS\system32\DRIVERS\mouclass.sys
    16:23:44:484 0492 MountMgr        (a80b9a0bad1b73637dbcbba7df72d3fd) C:\WINDOWS\system32\drivers\MountMgr.sys
    16:23:44:515 0492 MRxDAV          (11d42bb6206f33fbb3ba0288d3ef81bd) C:\WINDOWS\system32\DRIVERS\mrxdav.sys
    16:23:44:609 0492 MRxSmb          (f3aefb11abc521122b67095044169e98) C:\WINDOWS\system32\DRIVERS\mrxsmb.sys
    16:23:44:640 0492 Msfs            (c941ea2454ba8350021d774daf0f1027) C:\WINDOWS\system32\drivers\Msfs.sys
    16:23:44:687 0492 MSKSSRV         (d1575e71568f4d9e14ca56b7b0453bf1) C:\WINDOWS\system32\drivers\MSKSSRV.sys
    16:23:44:703 0492 MSPCLOCK        (325bb26842fc7ccc1fcce2c457317f3e) C:\WINDOWS\system32\drivers\MSPCLOCK.sys
    16:23:44:718 0492 MSPQM           (bad59648ba099da4a17680b39730cb3d) C:\WINDOWS\system32\drivers\MSPQM.sys
    16:23:44:828 0492 mssmbios        (af5f4f3f14a8ea2c26de30f7a1e17136) C:\WINDOWS\system32\DRIVERS\mssmbios.sys
    16:23:44:859 0492 Mup             (2f625d11385b1a94360bfc70aaefdee1) C:\WINDOWS\system32\drivers\Mup.sys
    16:23:45:062 0492 NAVENG          (83518e6cc82bdc3c3db0c12d1c9a2275) C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100612.003\NAVENG.SYS
    16:23:45:140 0492 NAVEX15         (85cf37740fe06c7a2eaa7f6c81f0819c) C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100612.003\NAVEX15.SYS
    16:23:45:281 0492 NDIS            (1df7f42665c94b825322fae71721130d) C:\WINDOWS\system32\drivers\NDIS.sys
    16:23:45:328 0492 NdisTapi        (1ab3d00c991ab086e69db84b6c0ed78f) C:\WINDOWS\system32\DRIVERS\ndistapi.sys
    16:23:45:390 0492 Ndisuio         (f927a4434c5028758a842943ef1a3849) C:\WINDOWS\system32\DRIVERS\ndisuio.sys
    16:23:45:406 0492 NdisWan         (edc1531a49c80614b2cfda43ca8659ab) C:\WINDOWS\system32\DRIVERS\ndiswan.sys
    16:23:45:453 0492 NDProxy         (6215023940cfd3702b46abc304e1d45a) C:\WINDOWS\system32\drivers\NDProxy.sys
    16:23:45:484 0492 NetBIOS         (5d81cf9a2f1a3a756b66cf684911cdf0) C:\WINDOWS\system32\DRIVERS\netbios.sys
    16:23:45:515 0492 NetBT           (74b2b2f5bea5e9a3dc021d685551bd3d) C:\WINDOWS\system32\DRIVERS\netbt.sys
    16:23:45:593 0492 NIC1394         (e9e47cfb2d461fa0fc75b7a74c6383ea) C:\WINDOWS\system32\DRIVERS\nic1394.sys
    16:23:45:687 0492 Npfs            (3182d64ae053d6fb034f44b6def8034a) C:\WINDOWS\system32\drivers\Npfs.sys
    16:23:45:734 0492 Ntfs            (78a08dd6a8d65e697c18e1db01c5cdca) C:\WINDOWS\system32\drivers\Ntfs.sys
    16:23:45:843 0492 Null            (73c1e1f395918bc2c6dd67af7591a3ad) C:\WINDOWS\system32\drivers\Null.sys
    16:23:46:093 0492 nv              (5796a04ccc99542fdfb43f2accd803df) C:\WINDOWS\system32\DRIVERS\nv4_mini.sys
    16:23:46:265 0492 NwlnkFlt        (b305f3fad35083837ef46a0bbce2fc57) C:\WINDOWS\system32\DRIVERS\nwlnkflt.sys
    16:23:46:296 0492 NwlnkFwd        (c99b3415198d1aab7227f2c88fd664b9) C:\WINDOWS\system32\DRIVERS\nwlnkfwd.sys
    16:23:46:343 0492 ohci1394        (ca33832df41afb202ee7aeb05145922f) C:\WINDOWS\system32\DRIVERS\ohci1394.sys
    16:23:46:406 0492 Parport         (5575faf8f97ce5e713d108c2a58d7c7c) C:\WINDOWS\system32\drivers\Parport.sys
    16:23:46:421 0492 PartMgr         (beb3ba25197665d82ec7065b724171c6) C:\WINDOWS\system32\drivers\PartMgr.sys
    16:23:46:484 0492 ParVdm          (70e98b3fd8e963a6a46a2e6247e0bea1) C:\WINDOWS\system32\drivers\ParVdm.sys
    16:23:46:531 0492 PCI             (a219903ccf74233761d92bef471a07b1) C:\WINDOWS\system32\DRIVERS\pci.sys
    16:23:46:562 0492 PCIIde          (ccf5f451bb1a5a2a522a76e670000ff0) C:\WINDOWS\system32\DRIVERS\pciide.sys
    16:23:46:593 0492 Pcmcia          (9e89ef60e9ee05e3f2eef2da7397f1c1) C:\WINDOWS\system32\DRIVERS\pcmcia.sys
    16:23:46:671 0492 PptpMiniport    (efeec01b1d3cf84f16ddd24d9d9d8f99) C:\WINDOWS\system32\DRIVERS\raspptp.sys
    16:23:46:750 0492 PSched          (09298ec810b07e5d582cb3a3f9255424) C:\WINDOWS\system32\DRIVERS\psched.sys
    16:23:46:781 0492 Ptilink         (80d317bd1c3dbc5d4fe7b1678c60cadd) C:\WINDOWS\system32\DRIVERS\ptilink.sys
    16:23:46:812 0492 PxHelp20        (03e0fe281823ba64b3782f5b38950e73) C:\WINDOWS\system32\Drivers\PxHelp20.sys
    16:23:46:890 0492 RasAcd          (fe0d99d6f31e4fad8159f690d68ded9c) C:\WINDOWS\system32\DRIVERS\rasacd.sys
    16:23:46:906 0492 Rasl2tp         (11b4a627bc9614b885c4969bfa5ff8a6) C:\WINDOWS\system32\DRIVERS\rasl2tp.sys
    16:23:46:937 0492 RasPppoe        (5bc962f2654137c9909c3d4603587dee) C:\WINDOWS\system32\DRIVERS\raspppoe.sys
    16:23:46:953 0492 Raspti          (fdbb1d60066fcfbb7452fd8f9829b242) C:\WINDOWS\system32\DRIVERS\raspti.sys
    16:23:47:000 0492 Rdbss           (7ad224ad1a1437fe28d89cf22b17780a) C:\WINDOWS\system32\DRIVERS\rdbss.sys
    16:23:47:015 0492 RDPCDD          (4912d5b403614ce99c28420f75353332) C:\WINDOWS\system32\DRIVERS\RDPCDD.sys
    16:23:47:078 0492 rdpdr           (15cabd0f7c00c47c70124907916af3f1) C:\WINDOWS\system32\DRIVERS\rdpdr.sys
    16:23:47:140 0492 RDPWD           (6728e45b66f93c08f11de2e316fc70dd) C:\WINDOWS\system32\drivers\RDPWD.sys
    16:23:47:156 0492 redbook         (f828dd7e1419b6653894a8f97a0094c5) C:\WINDOWS\system32\DRIVERS\redbook.sys
    16:23:47:218 0492 RimUsb          (f17713d108aca124a139fde877eef68a) C:\WINDOWS\system32\Drivers\RimUsb.sys
    16:23:47:359 0492 RimVSerPort     (2c4fb2e9f039287767c384e46ee91030) C:\WINDOWS\system32\DRIVERS\RimSerial.sys
    16:23:47:375 0492 ROOTMODEM       (d8b0b4ade32574b2d9c5cc34dc0dbbe7) C:\WINDOWS\system32\Drivers\RootMdm.sys
    16:23:47:421 0492 SCDEmu          (ee7a1b6e155258288d99be61190e1112) C:\WINDOWS\system32\drivers\SCDEmu.sys
    16:23:47:468 0492 Secdrv          (90a3935d05b494a5a39d37e71f09a677) C:\WINDOWS\system32\DRIVERS\secdrv.sys
    16:23:47:515 0492 serenum         (0f29512ccd6bead730039fb4bd2c85ce) C:\WINDOWS\system32\DRIVERS\serenum.sys
    16:23:47:546 0492 Serial          (cca207a8896d4c6a0c9ce29a4ae411a7) C:\WINDOWS\system32\DRIVERS\serial.sys
    16:23:47:578 0492 Sfloppy         (8e6b8c671615d126fdc553d1e2de5562) C:\WINDOWS\system32\drivers\Sfloppy.sys
    16:23:47:640 0492 splitter        (ab8b92451ecb048a4d1de7c3ffcb4a9f) C:\WINDOWS\system32\drivers\splitter.sys
    16:23:47:703 0492 sr              (76bb022c2fb6902fd5bdd4f78fc13a5d) C:\WINDOWS\system32\DRIVERS\sr.sys
    16:23:47:843 0492 SRTSP           (e81f6caeab9ad5732e94c07c97866aa2) C:\WINDOWS\System32\Drivers\N360\0308000.029\SRTSP.SYS
    16:23:47:906 0492 SRTSPX          (e28de499d942b08058bffac69d4122b6) C:\WINDOWS\system32\drivers\N360\0308000.029\SRTSPX.SYS
    16:23:47:953 0492 Srv             (89220b427890aa1dffd1a02648ae51c3) C:\WINDOWS\system32\DRIVERS\srv.sys
    16:23:48:062 0492 STHDA           (2a2dc39623adef8ab3703ab9fac4b440) C:\WINDOWS\system32\drivers\sthda.sys
    16:23:48:140 0492 swenum          (3941d127aef12e93addf6fe6ee027e0f) C:\WINDOWS\system32\DRIVERS\swenum.sys
    16:23:48:265 0492 swmidi          (8ce882bcc6cf8a62f2b2323d95cb3d01) C:\WINDOWS\system32\drivers\swmidi.sys
    16:23:48:375 0492 SymEFA          (d0885f6e24259a6c65e68d6ad749910a) C:\WINDOWS\system32\drivers\N360\0308000.029\SYMEFA.SYS
    16:23:48:484 0492 SymEvent        (a54ff04bd6e75dc4d8cb6f3e352635e0) C:\WINDOWS\system32\Drivers\SYMEVENT.SYS
    16:23:48:515 0492 SYMFW           (1e825026436c4eac3e1a11d1e9c33f2c) C:\WINDOWS\System32\Drivers\N360\0308000.029\SYMFW.SYS
    16:23:48:546 0492 SYMIDS          (7a20b7d774ef0f16cf81b898bfeca772) C:\WINDOWS\System32\Drivers\N360\0308000.029\SYMIDS.SYS
    16:23:48:578 0492 SymIM           (c6db9f873b09c63f5cb1de10c08bf6f9) C:\WINDOWS\system32\DRIVERS\SymIM.sys
    16:23:48:593 0492 SymIMMP         (c6db9f873b09c63f5cb1de10c08bf6f9) C:\WINDOWS\system32\DRIVERS\SymIM.sys
    16:23:48:609 0492 SYMNDIS         (5ab7d00ea6b7a6fcd5067c632ec6f039) C:\WINDOWS\System32\Drivers\N360\0308000.029\SYMNDIS.SYS
    16:23:48:656 0492 SYMTDI          (e4fa8bbb96e314e9508865de1a767538) C:\WINDOWS\System32\Drivers\N360\0308000.029\SYMTDI.SYS
    16:23:48:796 0492 sysaudio        (8b83f3ed0f1688b4958f77cd6d2bf290) C:\WINDOWS\system32\drivers\sysaudio.sys
    16:23:48:875 0492 Tcpip           (9aefa14bd6b182d61e3119fa5f436d3d) C:\WINDOWS\system32\DRIVERS\tcpip.sys
    16:23:48:921 0492 TDPIPE          (6471a66807f5e104e4885f5b67349397) C:\WINDOWS\system32\drivers\TDPIPE.sys
    16:23:48:953 0492 TDTCP           (c56b6d0402371cf3700eb322ef3aaf61) C:\WINDOWS\system32\drivers\TDTCP.sys
    16:23:48:984 0492 TermDD          (88155247177638048422893737429d9e) C:\WINDOWS\system32\DRIVERS\termdd.sys
    16:23:49:046 0492 Udfs            (5787b80c2e3c5e2f56c2a233d91fa2c9) C:\WINDOWS\system32\drivers\Udfs.sys
    16:23:49:187 0492 Update          (402ddc88356b1bac0ee3dd1580c76a31) C:\WINDOWS\system32\DRIVERS\update.sys
    16:23:49:250 0492 USBAAPL         (e8c1b9ebac65288e1b51e8a987d98af6) C:\WINDOWS\system32\Drivers\usbaapl.sys
    16:23:49:312 0492 usbccgp         (173f317ce0db8e21322e71b7e60a27e8) C:\WINDOWS\system32\DRIVERS\usbccgp.sys
    16:23:49:359 0492 USBCCID         (6b5e4d5e6e5ecd6acd14aed59768ce5c) C:\WINDOWS\system32\DRIVERS\usbccid.sys
    16:23:49:390 0492 usbehci         (65dcf09d0e37d4c6b11b5b0b76d470a7) C:\WINDOWS\system32\DRIVERS\usbehci.sys
    16:23:49:406 0492 usbhub          (1ab3cdde553b6e064d2e754efe20285c) C:\WINDOWS\system32\DRIVERS\usbhub.sys
    16:23:49:453 0492 USBSTOR         (a32426d9b14a089eaa1d922e0c5801a9) C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS
    16:23:49:468 0492 usbuhci         (26496f9dee2d787fc3e61ad54821ffe6) C:\WINDOWS\system32\DRIVERS\usbuhci.sys
    16:23:49:515 0492 VgaSave         (0d3a8fafceacd8b7625cd549757a7df1) C:\WINDOWS\System32\drivers\vga.sys
    16:23:49:562 0492 VolSnap         (4c8fcb5cc53aab716d810740fe59d025) C:\WINDOWS\system32\drivers\VolSnap.sys
    16:23:49:656 0492 Wanarp          (e20b95baedb550f32dd489265c1da1f6) C:\WINDOWS\system32\DRIVERS\wanarp.sys
    16:23:49:687 0492 wdmaud          (6768acf64b18196494413695f0c3a00f) C:\WINDOWS\system32\drivers\wdmaud.sys
    16:23:49:750 0492 winachsf        (ba6b6fb242a6ba4068c8b763063beb63) C:\WINDOWS\system32\DRIVERS\HSX_CNXT.sys
    16:23:49:843 0492 WmiAcpi         (c42584fd66ce9e17403aebca199f7bdb) C:\WINDOWS\system32\DRIVERS\wmiacpi.sys
    16:23:49:890 0492 WudfPf          (f15feafffbb3644ccc80c5da584e6311) C:\WINDOWS\system32\DRIVERS\WudfPf.sys
    16:23:49:906 0492 WudfRd          (28b524262bce6de1f7ef9f510ba3985b) C:\WINDOWS\system32\DRIVERS\wudfrd.sys
    16:23:49:984 0492 {1E444BE9-B8EC-4ce6-8C2B-6536FB7F4FB7} (8903c6979ea677a9af3d36e0d3709203) C:\Program Files\CyberLink\PowerDVD DX\000.fcl
    16:23:50:531 0492 
    16:23:50:531 0492 Completed
    16:23:50:531 0492 
    16:23:50:531 0492 Results:
    16:23:50:531 0492 Registry objects infected / cured / cured on reboot: 0 / 0 / 0
    16:23:50:531 0492 File objects infected / cured / cured on reboot: 0 / 0 / 0
    16:23:50:531 0492 
    16:23:50:531 0492 KLMD(ARK) unloaded successfully

  • kevinf80_1d0ac6

    2 Intern

    •

    1131 Posts

    2175

    0

    Posted June 12th, 2010 16:00

    Hi TroutusaDavid,

    Ok lets try a different tack and see what we can find, proceed as follows ;-

    Step 1

    Please download Malwarebytes Anti-Malware and save it to your desktop.
    Alernative D/L mirror
    Alternative D/L mirror

    MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to ALLOW the changes. Instructions available HERE
    • Make sure you are connected to the Internet.
    • Double-click on mbam-setup.exe to install the application.
    • When the installation begins, follow the prompts and do not make any changes to default settings.
    • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware

    Then click Finish.

    MBAM will automatically start and you will be asked to update the program before performing a scan.
    • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
    • If you encounter any problems while downloading the definition updates, manually download them from HERE and just double-click on mbam-rules.exe to install.

    On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
    • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
    • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
    • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
    • Click OK to close the message box and continue with the removal process.

    Back at the main Scanner screen:
    • Click on the Show Results button to see a list of any malware that was found.
    • Make sure that everything is checked, and click Remove Selected.
    • When removal is completed, a log report will open in Notepad.
    • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
    • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
    • Exit MBAM when done.

    Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

    Step 2

    We will continue with ComboFix.exe. Please visit this webpage for download links, and instructions for running the tool: Combofix

    Don`t forget Combofix must be saved to your desktop. <----- Very important

    Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

    Please include the C:\ComboFix.txt in your next reply for further review.

    Note: Do not click combofix's window with your mouse while it's running. That action may cause it to stall.

    Examples of how to disable realtime protection available at the following link :-

    Disable realtime protection

    Step 3

    Download Security Check by screen317 from HERE or HERE.
    Save it to your Desktop.
    Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box. Press any key when asked.
    A Notepad document should open automatically called checkup.txt; please post the contents of that document.

    Step 4

    Re-open HJT, carry out a scan and save the log; copy/paste to next reply.

    What i`d like to see in your reply ;-


    • :emotion-30: Log from Malwarebytes
      :emotion-30: Log from Combofix
      :emotion-30: Log from Security Checks
      :emotion-30: Fresh HJT log
      [/list

      Kevin
  • 2175

    0

    Posted June 12th, 2010 18:00

    MBAM won't run. I've installed/uninstalled 3 times. (With reboots in between.) I've tried double clicking the desktop icon, but nothing starts. I've tried starting the program with the task window thinking I would see a process added if somethng was runnign in the background, but none ever appear.

  • kevinf80_1d0ac6

    2 Intern

    •

    1131 Posts

    2175

    0

    Posted June 13th, 2010 02:00

    Hi David,

    You probably a protective Rootkit infection, hence MB not running. Leave the previous instructions for now and try the following :-

    Download Combofix from either of these links and save to your Desktop that is very important :-

    Link 1
    Link 2
    Link 3

    Using ComboFix

    If you get a successful download and it will not run, delete it. Re-download again from the link that worked, but rename it to EXPLORER before saving to your desktop. Very Important

    The first thing you should do is print out this guide, as we will close all the open windows and programs, including your web browser, before starting the ComboFix program.

    To download ComboFix, simply left-click on one of the links above and you will see a prompt similar to the figure below.

    user posted image

    Click on the Save button, and when it asks you where to save it, make sure you save it directly to your Windows Desktop. An image showing this is below.

    user posted image

    When you have the Save as screen configured to save ComboFix.exe to the Desktop, click on the Save button. ComboFix will now start downloading to your computer. If you are on a dialup, this may take a few minutes. When ComboFix has finished downloading you will now see an icon on your desktop similar to the one below.

    user posted image
    ComboFix Icon

    We are almost ready to start ComboFix, but before we do so, we need to take some preventative measures so that there are no conflicts with other programs when running ComboFix. At this point you should do the following:
    • Close all open Windows including this one.
    • Close or disable all running Antivirus, Antispyware, and Firewall programs as they may interfere with the proper running of ComboFix.

    Click HERE to see a list of list of programs that should be disabled, please note; this list is not all inclusive.

    Once these two steps have been completed, double-click on the ComboFix icon found on your desktop. Please note, that once you start ComboFix you should not click anywhere on the ComboFix window as it can cause the program to stall. In fact, when ComboFix is running, do not touch your computer at all. The scan could take a while, so please be patient.

    Once you double-click on the icon, you may see a screen similar to the one below.

    user posted image
    Windows Open File Security Warning

    Windows is issuing this prompt because ComboFix does not have a digital signature. This is perfectly normal and safe and you can click on the Run button to continue. If you are using Windows Vista, and receive UAC prompt asking if you would like to continue running the program, you should press the Continue button.

    You will now see the first ComboFix screen as shown below. The screen says wait Combofix is preparing to run

    user posted image
    ComboFix is Preparing to Run

    ComboFix is now preparing to run and when it has finished you will see a screen showing the authorized locations to download Combofix. This screen, press the OK button and you will now see the Disclaimer screen shown below.

    user posted image
    ComboFix Disclaimer


    If you do not agree to the disclaimer, then click on the No button to exit the program. Otherwise, to continue you should press the Yes button to continue. If you decided to continue, then ComboFix will create a System Restore point so that if any problems occur while using the program you can restore back to your previous configuration. When ComboFix has finished creating the restore point, it will then backup your Windows Registry as shown in the image below.

    user posted image
    ComboFix is backing up the Windows Registry

    Once the Windows Registry has finished being backed up, ComboFix will attempt to detect if you have the Windows Recovery Console installed. If you already have it installed, you can skip to this section and continue reading. Otherwise you will see the following message as shown below:

    user posted image
    ComboFix Recovery Console

    At the above message box, please click on the Yes button in order for ComboFix to continue. Please follow the steps and instructions given by ComboFix in order to finish the installation of the Recovery Console. Once it has finished installing, you will be presented with the screen shown below.

    user posted image
    ComboFix Recovery Console Finished

    You should now press the Yes button to continue. If at any time during the Recovery Console installation you receive a message stating that it failed to install, please allow ComboFix to continue with the scan of your computer. When it is done, and a log has been created, you can then perform the manual install of the Recovery Console using the steps found in the Manually installing the Windows Recovery Console section.


    ComboFix will now disconnect your computer from the Internet, so do not be surprised or concerned if you receive any warnings stating that you are no longer on the Internet. When ComboFix has finished it will automatically restore your Internet connection.

    user posted image
    ComboFix is scanning the computer for infections

    ComboFix will now start scanning your computer for known infections. This procedure can take some time, so please be patient.

    user posted image
    Stages of the ComboFix AutoScan

    While the program is scanning your computer, it will change your clock format, so do not be concerned when you see this happen. When ComboFix is finished it will restore your clock settings to their previous settings. You will also see the text in the ComboFix window being updated as it goes through the various stages of its scan. An example of this can be seen below.

    user posted image
    34th Stage of the ComboFix AutoScan

    At the time of this writing there are a total of 50 stages as shown in the image below, so please be patient. The amount of stages will go up as time goes on, so if the amount of stages is different when you run it, please do not be concerned.

    user posted image
    ComboFix is preparing the log report

    When ComboFix has finished running, you will see a screen stating that it is preparing the log report as shown below.

    user posted image
    ComboFix is almost done!

    This can take a while, so please be patient. If you see your Windows desktop disappear, do not worry. This is normal and ComboFix will restore your desktop before it is finished. Eventually you will see a new screen that states the program is almost finished and telling you the programs log file, or report, will be located at C:\ComboFix.txt. This can be seen in the image below.

    When ComboFix has finished, it will automatically close the program and change your clock back to its original format. It will then display the log file automatically for you as shown below.

    user posted image
    ComboFix Log File

    You should now post this log in your next reply.

    Copy and paste the log in you reply from here.. C:\ComboFix.txt if you don`t see it on your desk top.

    kevinf80
  • 2175

    0

    Posted June 13th, 2010 14:00

    Kevin:

    Combofix ran just fine. Here's the log text:

    ComboFix 10-06-12.04 - PRECISION 06/13/2010  16:21:48.1.2 - x86
    Microsoft Windows XP Professional  5.1.2600.3.1252.1.1033.18.2046.1463 [GMT -4:00]
    Running from: c:\documents and settings\PRECISION\Desktop\ComboFix.exe
    AV: Norton Security Suite *On-access scanning disabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
    FW: Norton Security Suite *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}
    .

    (((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
    .

    c:\documents and settings\PRECISION\Application Data\IQManager
    c:\documents and settings\PRECISION\Application Data\msplyi4d
    c:\documents and settings\PRECISION\Application Data\msplyi4d\config.ini
    c:\documents and settings\PRECISION\Application Data\msplyi4d\msplyi4d.exe
    c:\windows\system32\cbyabc.dll
    c:\windows\system32\khijge.dll
    c:\windows\system32\ReadMe.txt

    .
    (((((((((((((((((((((((((   Files Created from 2010-05-13 to 2010-06-13  )))))))))))))))))))))))))))))))
    .

    2010-06-12 22:59 . 2010-04-29 19:39 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
    2010-06-12 22:59 . 2010-06-12 22:59 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
    2010-06-12 22:59 . 2010-04-29 19:39 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
    2010-06-12 22:34 . 2010-06-12 22:34 -------- d-----w- c:\documents and settings\PRECISION\Application Data\Malwarebytes
    2010-06-12 22:33 . 2010-06-12 23:06 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
    2010-06-10 01:07 . 2010-06-10 01:07 388096 ----a-r- c:\documents and settings\PRECISION\Application Data\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
    2010-06-10 00:52 . 2010-06-10 00:52 -------- d-----w- c:\program files\Trend Micro
    2010-06-09 13:16 . 2010-05-06 10:41 743424 -c----w- c:\windows\system32\dllcache\iedvtool.dll
    2010-06-08 23:01 . 2010-06-13 20:29 -------- d-----w- c:\program files\Common Files\Akamai
    2010-06-08 20:17 . 2010-06-08 20:19 -------- d-----w- c:\documents and settings\All Users\Application Data\WinZip
    2010-06-08 12:41 . 2010-06-08 12:41 -------- d-----w- c:\program files\HTML Help Workshop
    2010-05-31 01:13 . 2010-05-31 01:13 -------- d-----w- c:\program files\Dopewars
    2010-05-20 04:04 . 2010-05-20 04:04 -------- d-----w- c:\documents and settings\All Users\Application Data\ALM
    2010-05-20 03:52 . 2010-05-20 03:52 -------- d-----w- c:\program files\Adobe Media Player
    2010-05-20 03:46 . 2010-05-20 03:46 -------- d-----w- c:\program files\Common Files\Adobe AIR

    .
    ((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2010-06-13 20:29 . 2010-02-11 20:27 17365 ----a-w- c:\windows\system32\nvModes.dat
    2010-06-13 03:56 . 2010-02-27 17:37 -------- d-----w- c:\documents and settings\PRECISION\Application Data\SolSuite
    2010-06-13 02:33 . 2010-02-27 02:07 -------- d-----w- c:\program files\PokerStars.NET
    2010-06-13 00:36 . 2010-03-01 23:28 68096 ----a-w- c:\documents and settings\PRECISION\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
    2010-06-12 23:01 . 2010-02-27 18:53 -------- d-----w- c:\program files\Common Files\Adobe
    2010-06-09 16:56 . 2010-03-03 20:39 -------- d-----w- c:\documents and settings\PRECISION\Application Data\uTorrent
    2010-06-09 13:49 . 2010-02-11 21:59 -------- d-----w- c:\documents and settings\All Users\Application Data\Microsoft Help
    2010-06-04 00:14 . 2010-02-27 17:34 -------- d-----w- c:\program files\CCleaner
    2010-06-03 21:39 . 2010-03-03 01:42 256 ----a-w- c:\windows\system32\pool.bin
    2010-05-22 02:19 . 2010-03-03 20:40 -------- d-----w- c:\program files\uTorrent
    2010-05-07 01:40 . 2010-05-07 01:40 37888 ----a-w- c:\windows\system32\b_syspol32.dll
    2010-05-06 10:41 . 2008-04-14 12:00 916480 ----a-w- c:\windows\system32\wininet.dll
    2010-05-03 23:47 . 2010-05-03 23:45 -------- d-----w- c:\program files\iTunes
    2010-05-03 23:45 . 2010-05-03 23:45 -------- d-----w- c:\program files\iPod
    2010-05-03 23:45 . 2010-03-07 00:25 -------- d-----w- c:\program files\Common Files\Apple
    2010-05-03 23:39 . 2010-05-03 23:39 -------- d-----w- c:\program files\Bonjour
    2010-05-03 23:30 . 2010-05-03 23:30 73000 ----a-w- c:\documents and settings\All Users\Application Data\Apple Computer\Installer Cache\iTunes 9.1.1.12\SetupAdmin.exe
    2010-05-02 05:22 . 2008-04-14 12:00 1851264 ----a-w- c:\windows\system32\win32k.sys
    2010-04-20 05:30 . 2008-04-14 12:00 285696 ----a-w- c:\windows\system32\atmfd.dll
    2010-04-16 23:48 . 2010-04-16 23:48 -------- d-----w- c:\program files\Calculator.NET
    2010-04-08 17:20 . 2010-04-08 17:20 91424 ----a-w- c:\windows\system32\dnssd.dll
    2010-04-08 17:20 . 2010-04-08 17:20 107808 ----a-w- c:\windows\system32\dns-sd.exe
    2010-04-08 00:43 . 2010-04-08 00:42 301541 ----a-w- c:\documents and settings\PRECISION\mpod.exe
    2010-04-06 22:53 . 2010-04-06 22:53 372193 ----a-w- c:\documents and settings\PRECISION\msplyi4d.exe
    .

    (((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown
    REGEDIT4

    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "RoboForm"="c:\program files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe" [2010-02-27 160328]
    "Windows Live Sync"="c:\program files\Windows Live\Sync\WindowsLiveSync.exe" [2009-10-23 1171784]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2006-10-29 7401472]
    "SigmatelSysTrayApp"="stsystra.exe" [2006-10-29 397312]
    "GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2008-10-25 31072]
    "PDVDDXSrv"="c:\program files\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2007-10-30 128296]
    "PWRISOVM.EXE"="c:\program files\PowerISO\PWRISOVM.EXE" [2007-04-09 200704]
    "BlackBerryAutoUpdate"="c:\program files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe" [2010-03-11 648536]
    "QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2010-03-18 421888]
    "iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-04-28 142120]
    "AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2010-04-13 47392]
    "AdobeCS4ServiceManager"="c:\program files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" [2008-08-14 611712]

    c:\documents and settings\All Users\Start Menu\Programs\Startup\
    Windows Search.lnk - c:\program files\Windows Desktop Search\WindowsSearch.exe [2008-5-26 123904]

    [hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
    "{56F9679E-7826-4C84-81F3-532071A8BCC5}"= "c:\program files\Windows Desktop Search\MSNLNamespaceMgr.dll" [2009-05-25 304128]

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SymEFA.sys]
    @="FSFilter Activity Monitor"

    [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
    "EnableFirewall"= 0 (0x0)

    [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
    "%windir%\\Network Diagnostic\\xpnetdiag.exe"=
    "%windir%\\system32\\sessmgr.exe"=
    "c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
    "c:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=
    "c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
    "c:\\Program Files\\uTorrent\\uTorrent.exe"=
    "c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
    "c:\\Program Files\\iTunes\\iTunes.exe"=
    "c:\\Program Files\\Windows Live\\Sync\\WindowsLiveSync.exe"=

    [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
    "1032:TCP"= 1032:TCP:Akamai NetSession Interface
    "5000:UDP"= 5000:UDP:Akamai NetSession Interface

    R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360\0308000.029\SymEFA.sys [2/26/2010 6:16 PM 310320]
    R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\N360\0308000.029\BHDrvx86.sys [2/26/2010 6:16 PM 259632]
    R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\N360\0308000.029\cchpx86.sys [2/26/2010 6:16 PM 482432]
    R1 IDSxpx86;IDSxpx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100604.004\IDSXpx86.sys [6/8/2010 7:18 PM 331640]
    R2 {1E444BE9-B8EC-4ce6-8C2B-6536FB7F4FB7};{1E444BE9-B8EC-4ce6-8C2B-6536FB7F4FB7};c:\program files\CyberLink\PowerDVD DX\000.fcl [2/12/2010 10:48 PM 39408]
    R2 Akamai;Akamai NetSession Interface;c:\windows\System32\svchost.exe -k Akamai [4/14/2008 8:00 AM 14336]
    R2 N360;Norton Security Suite;c:\program files\Norton Security Suite\Engine\3.8.0.41\ccSvcHst.exe [2/26/2010 6:16 PM 117640]
    R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [5/27/2010 9:30 PM 102448]
    S0 cerc6;cerc6;

    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
    Akamai REG_MULTI_SZ    Akamai
    .
    Contents of the 'Scheduled Tasks' folder

    2010-06-08 c:\windows\Tasks\AppleSoftwareUpdate.job
    - c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 17:34]

    2010-06-13 c:\windows\Tasks\OGALogon.job
    - c:\windows\system32\OGAEXEC.exe [2009-08-03 20:07]
    .
    .
    ------- Supplementary Scan -------
    .
    uStart Page = hxxp://my.yahoo.com/
    uInternet Settings,ProxyOverride = *.local
    IE: Append Link Target to Existing PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
    IE: Customize Menu - file://c:\program files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
    IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
    IE: Fill Forms - file://c:\program files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
    IE: RoboForm Toolbar - file://c:\program files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
    IE: Save Forms - file://c:\program files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
    IE: { {FA9B9510-9FCB-4ca0-818C-5D0987B47C4D} - c:\program files\PokerStars.NET\PokerStarsUpdate.exe
    .
    - - - - ORPHANS REMOVED - - - -

    HKU-Default-Run-pmnkkisys - cbyabc.dll
    HKU-Default-Run-gedcdedrv - khijge.dll

     

    **************************************************************************

    catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
    Rootkit scan 2010-06-13 16:30
    Windows 5.1.2600 Service Pack 3 NTFS

    scanning hidden processes ... 

    scanning hidden autostart entries ...

    scanning hidden files ... 

    scan completed successfully
    hidden files: 0

    **************************************************************************

    [HKEY_LOCAL_MACHINE\System\ControlSet001\Services\Akamai]
    "ServiceDll"="C:/Program Files/Common Files/Akamai/rswin_3697.dll"
    --

    [HKEY_LOCAL_MACHINE\System\ControlSet001\Services\N360]
    "ImagePath"="\"c:\program files\Norton Security Suite\Engine\3.8.0.41\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files\Norton Security Suite\Engine\3.8.0.41\diMaster.dll\" /prefetch:1"

    [HKEY_LOCAL_MACHINE\System\ControlSet001\Services\Akamai]
    "ServiceDll"="C:/Program Files/Common Files/Akamai/rswin_3697.dll"

    [HKEY_LOCAL_MACHINE\System\ControlSet001\Services\{1E444BE9-B8EC-4ce6-8C2B-6536FB7F4FB7}]
    "ImagePath"="\??\c:\program files\CyberLink\PowerDVD DX\000.fcl"
    .
    --------------------- DLLs Loaded Under Running Processes ---------------------

    - - - - - - - > 'winlogon.exe'(1320)
    c:\program files\Common Files\Adobe\Adobe Drive CS4\AdobeDriveCS4_NP.dll

    - - - - - - - > 'explorer.exe'(1212)
    c:\windows\system32\WININET.dll
    c:\windows\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.4053_x-ww_e6967989\MSVCR80.dll
    c:\program files\Windows Desktop Search\deskbar.dll
    c:\program files\Windows Desktop Search\en-us\dbres.dll.mui
    c:\program files\Windows Desktop Search\dbres.dll
    c:\program files\Windows Desktop Search\wordwheel.dll
    c:\program files\Windows Desktop Search\en-us\msnlExtRes.dll.mui
    c:\program files\Windows Desktop Search\msnlExtRes.dll
    c:\windows\system32\ieframe.dll
    c:\windows\system32\webcheck.dll
    c:\windows\system32\WPDShServiceObj.dll
    c:\windows\system32\PortableDeviceTypes.dll
    c:\windows\system32\PortableDeviceApi.dll
    .
    ------------------------ Other Running Processes ------------------------
    .
    c:\windows\System32\SCardSvr.exe
    c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    c:\program files\Bonjour\mDNSResponder.exe
    c:\windows\system32\nvsvc32.exe
    c:\windows\system32\SearchIndexer.exe
    c:\windows\stsystra.exe
    c:\windows\system32\wscntfy.exe
    c:\windows\system32\SearchProtocolHost.exe
    c:\program files\iPod\bin\iPodService.exe
    c:\windows\system32\SearchFilterHost.exe
    .
    **************************************************************************
    .
    Completion time: 2010-06-13  16:34:29 - machine was rebooted
    ComboFix-quarantined-files.txt  2010-06-13 20:34

    Pre-Run: 28,170,711,040 bytes free
    Post-Run: 28,120,567,808 bytes free

    WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
    [boot loader]
    timeout=2
    default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
    [operating systems]
    c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
    multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

    - - End Of File - - 38086B1B3E3DF1275B86C8BA9D2E6059

  • kevinf80_1d0ac6

    2 Intern

    •

    1131 Posts

    2175

    0

    Posted June 13th, 2010 15:00

    Hi TroutusaDavid,

    Lets try again from where we left off, please proceed as follows :-

    Step 1

    Please download Malwarebytes Anti-Malware and save it to your desktop.
    Alernative D/L mirror
    Alternative D/L mirror

    MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to ALLOW the changes. Instructions available HERE

    • Make sure you are connected to the Internet.
    • Double-click on mbam-setup.exe to install the application.
    • When the installation begins, follow the prompts and do not make any changes to default settings.
    • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware


    Then click Finish.

    MBAM will automatically start and you will be asked to update the program before performing a scan.

    • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
    • If you encounter any problems while downloading the definition updates, manually download them from HERE and just double-click on mbam-rules.exe to install.


    On the Scanner tab:

    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
    • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
    • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
    • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
    • Click OK to close the message box and continue with the removal process.


    Back at the main Scanner screen:

    • Click on the Show Results button to see a list of any malware that was found.
    • Make sure that everything is checked, and click Remove Selected.
    • When removal is completed, a log report will open in Notepad.
    • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
    • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
    • Exit MBAM when done.


    Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

    Step 2

    Run ESET Online Scan

    • Hold down Control and click on the following link to open ESET OnlineScan in a new window.ESET OnlineScan
    • Click the user posted image button.
    • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)

     

    • Click on user posted image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the user posted image icon on your desktop.

     

    • Check user posted image
    • Click the user posted image button.
    • Accept any security warnings from your browser.
    • Check user posted image
    • Push the Start button.
    • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
    • When the scan completes, push user posted image
    • Push user posted image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    • Push the user posted image button.
    • Push user posted image


    You can refer to this animation by neomage if needed.

    Step 3

    Download Security Check by screen317 from HERE or HERE.
    Save it to your Desktop.
    Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box. Press any key when asked.
    A Notepad document should open automatically called checkup.txt; please post the contents of that document.

    Step 4

    Re-open HJT do a scan and save the log, copy/paste to next reply

    What i`d like to see in your reply :-

    • Log from Malwarebytes
    • Log from Eset
    • Log from Security Checks
    • Fresh HJT log
    • How is your system, any specific errors



    Kevin

  • 2175

    0

    Posted June 13th, 2010 17:00

    MBAM Log:

    Malwarebytes' Anti-Malware 1.46
    www.malwarebytes.org

    Database version: 4052

    Windows 5.1.2600 Service Pack 3
    Internet Explorer 8.0.6001.18702

    6/13/2010 5:48:17 PM
    mbam-log-2010-06-13 (17-48-17).txt

    Scan type: Quick scan
    Objects scanned: 123777
    Time elapsed: 6 minute(s), 39 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 1

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    (No malicious items detected)

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    C:\Documents and Settings\PRECISION\msplyi4d.exe (Trojan.Agent.Gen) -> Quarantined and deleted successfully.
    ----------------------------------------------------------

    ESET Scan:

    C:\Documents and Settings\PRECISION\Local Settings\Application Data\nvwroleClient\nvwroleClient.dll a variant of Win32/Agent.QRF trojan cleaned by deleting - quarantined
    C:\Qoobox\Quarantine\C\WINDOWS\system32\cbyabc.dll.vir a variant of Win32/Kryptik.DOX trojan cleaned by deleting - quarantined
    C:\Qoobox\Quarantine\C\WINDOWS\system32\khijge.dll.vir a variant of Win32/Kryptik.DNB trojan cleaned by deleting - quarantined

    -------------------------

    Screen317 results:

     Results of screen317's Security Check version 0.99.4 
     Windows XP Service Pack 3 
     Internet Explorer 8 
    ``````````````````````````````
    Antivirus/Firewall Check:

     Windows Firewall Disabled! 
     ESET Online Scanner v3  
     Antivirus up to date! 
    ```````````````````````````````
    Anti-malware/Other Utilities Check:

     Malwarebytes' Anti-Malware   
     HijackThis 2.0.2   
     CCleaner    
     Adobe Flash Player  
    ````````````````````````````````
    Process Check: 
    objlist.exe by Laurent

     Norton ccSvcHst.exe
    ````````````````````````````````
    DNS Vulnerability Check:

     GREAT! (Not vulnerable to DNS cache poisoning)

    ``````````End of Log````````````

     

    ---------------------------------

    HijackThis:

    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 7:37:59 PM, on 6/13/2010
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\Norton Security Suite\Engine\3.8.0.41\ccSvcHst.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\WINDOWS\system32\SearchIndexer.exe
    C:\Program Files\Norton Security Suite\Engine\3.8.0.41\ccSvcHst.exe
    C:\WINDOWS\stsystra.exe
    C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
    C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
    C:\Program Files\PowerISO\PWRISOVM.EXE
    C:\Program Files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe
    C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
    C:\Program Files\Windows Live\Sync\WindowsLiveSync.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Windows Desktop Search\WindowsSearch.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\SearchProtocolHost.exe
    C:\Program Files\Trend Micro\HijackThis\Trend Micro\HiJackThis\HiJackThis.exe
    C:\WINDOWS\system32\SearchProtocolHost.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Security Suite\Engine\3.8.0.41\coIEPlg.dll
    O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Security Suite\Engine\3.8.0.41\IPSBHO.DLL
    O2 - BHO: RoboForm - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
    O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
    O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
    O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
    O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Security Suite\Engine\3.8.0.41\coIEPlg.dll
    O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
    O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
    O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
    O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
    O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Program Files\PowerISO\PWRISOVM.EXE
    O4 - HKLM\..\Run: [BlackBerryAutoUpdate] C:\Program Files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe /background
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
    O4 - HKLM\..\Run: [AdobeCS4ServiceManager] "C:\Program Files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin
    O4 - HKLM\..\Run: [Adobe Acrobat Speed Launcher] "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe"
    O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe"
    O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
    O4 - HKCU\..\Run: [Windows Live Sync] "C:\Program Files\Windows Live\Sync\WindowsLiveSync.exe" /background
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
    O8 - Extra context menu item: Append Link Target to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
    O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
    O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
    O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
    O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
    O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
    O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
    O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
    O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
    O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
    O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
    O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
    O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
    O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
    O9 - Extra button: PokerStars.net - {FA9B9510-9FCB-4ca0-818C-5D0987B47C4D} - C:\Program Files\PokerStars.NET\PokerStarsUpdate.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1267140217703
    O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} (OnlineScanner Control) - http://download.eset.com/special/eos/OnlineScanner.cab
    O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
    O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton Security Suite\Engine\3.8.0.41\coIEPlg.dll
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Norton Security Suite (N360) - Symantec Corporation - C:\Program Files\Norton Security Suite\Engine\3.8.0.41\ccSvcHst.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe

    --
    End of file - 9965 bytes

  • kevinf80_1d0ac6

    2 Intern

    •

    1131 Posts

    2175

    0

    Posted June 14th, 2010 09:00

    Hi TroutusaDavid,

    Re-open Malwarebytes, check for updates and then run a quick scan as before. Let me see the log also how is your system responding, any specific issues.

    Kevin

  • 219

    0

    Posted June 14th, 2010 16:00

    Kevin:

    Malwarebytes ran just fine and completed the scan in very little time. Here's the log text:

    Malwarebytes' Anti-Malware 1.46
    www.malwarebytes.org

    Database version: 4052

    Windows 5.1.2600 Service Pack 3
    Internet Explorer 8.0.6001.18702

    6/14/2010 6:13:39 PM
    mbam-log-2010-06-14 (18-13-39).txt

    Scan type: Quick scan
    Objects scanned: 128639
    Time elapsed: 9 minute(s), 3 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 0

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    (No malicious items detected)

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    (No malicious items detected)

    I really appreciate your help!