
UNSOLVED
hijack log please help
did a trend AV scan and it said I had the troj that was exploiting the brower helper that opened up some popups, could somebody take a look at the log and help? I followed the instructions on the trend site but could not find any of the registry keys that it was asking me to remove. Thanks
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:49:29 PM, on 7/14/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16681)
Boot mode: Nor\al
Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\SYSTEM32\WISPTIS.EXE
C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe
C:\Windows\system32\WTablet\Pen_TabletUser.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Windows\system32\WTablet\Wacom_TabletUser.exe
C:\Windows\OEM02Mon.exe
C:\Program Files\Sigmatel\C-Major Audio\WDM\sttray.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\WLTRAY.EXE
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Trend Micro\Internet Security 14\pccguide.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Windows\System32\rundll32.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\Fingerprint Reader Suite\psqltray.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\rundll32.exe
C:\Windows\system32\Macromed\Flash\FlashUtil9e.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PccVScan.exe
C:\Windows\system32\rundll32.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\regedit.exe
C:\Windows\explorer.exe
C:\Program Files\iTunes\iTunes.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceHelper.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\distnoted.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: Photoshop Elements Device Connect (PhotoshopElementsDeviceConnect) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe (file missing)
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: SigmaTel Audio Service (STacSV) - IDT, Inc. - C:\Windows\system32\STacSV.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: TabletServicePen - Wacom Technology, Corp. - C:\Windows\system32\Pen_Tablet.exe
O23 - Service: TabletServiceWacom - Wacom Technology, Corp. - C:\Windows\system32\Wacom_Tablet.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\Windows\System32\WLTRYSVC.EXE
--
End of file - 4809 bytes
Responses (13)
Solutions (0)
- Thank you for the reply, I am fixing this on behalf of a family member. I do indeed have authoirty to fix it. There is no cracked softwear and I do not believe there is any P2P or torrent capture running on the machine. I have not posted this elsewhere and I have not yet attempted to apply any fixes so far so the log is complete.
Reply
- Download Deckard's SytemScanner to your Desktop.
- Note: You must be logged onto an account with administrator privileges.
1. Close all applications and windows.
2. Double-click on dss.exe to run it, and follow the prompts.
3. When the scan is complete, 2 text files will open - main.txt and extra.txt
4. Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt and extra.txt in your next reply.
** Extra Note: When running DSS, some firewalls may warn that sigcheck.exe is trying to access the internet - please ensure that you allow sigcheck.exe permission to do so. Also, it may happen that your Antivirus flags DSS as suspicious. Please allow the Deckard's System Scanner to run and don't let your Antivirus delete it. (In this case, it may be better to temporary disable your Antivirus)
Message Edited by Bugbatter on 07-14-2008 11:23 PMReply exceeded 20,000 characters so splitting into muti posts
Deckard's System Scanner v20071014.68
Run by Mitchell on 2008-07-15 20:52:18
Computer is in Normal Mode.
---------------------------------------------------------------------------------- Last 5 Restore Point(s) --
14: 2008-07-16 00:15:07 UTC - RP119 - Scheduled Checkpoint
13: 2008-07-14 00:00:53 UTC - RP118 - Scheduled Checkpoint
12: 2008-07-12 15:30:16 UTC - RP117 - Scheduled Checkpoint
11: 2008-07-11 03:01:15 UTC - RP116 - Scheduled Checkpoint
10: 2008-07-09 07:01:33 UTC - RP115 - Windows Update
-- First Restore Point --
1: 2008-06-26 19:55:08 UTC - RP106 - Windows Update
Backed up registry hives.
Performed disk cleanup.-- HijackThis (run as Mitchell.exe) --------------------------------------------
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:55:33 PM, on 7/15/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16681)
Boot mode: NormalRunning processes:
C:\Windows\SYSTEM32\WISPTIS.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\WTablet\Pen_TabletUser.exe
C:\Windows\system32\WTablet\Wacom_TabletUser.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Windows\OEM02Mon.exe
C:\Program Files\Sigmatel\C-Major Audio\WDM\sttray.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\WLTRAY.EXE
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Trend Micro\Internet Security 14\pccguide.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Fingerprint Reader Suite\psqltray.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\explorer.exe
c:\program files\common files\installshield\updateservice\isuspm.exe
C:\Program Files\Common Files\InstallShield\UpdateService\agent.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\iTunes\iTunes.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceHelper.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\distnoted.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Users\Mitchell\Desktop\dss.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\Mitchell.exeR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.deviantart.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by Dell
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [ECenter] C:\Dell\E-Center\EULALauncher.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe
O4 - HKLM\..\Run: [OEM02Mon.exe] C:\Windows\OEM02Mon.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\sttray.exe
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NVHotkey] rundll32.exe C:\Windows\system32\nvHotkey.dll,Start
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\Windows\system32\WLTRAY.exe
O4 - HKLM\..\Run: [PSQLLauncher] "C:\Program Files\Fingerprint Reader Suite\launcher.exe" /startup
O4 - HKLM\..\Run: [DELL Webcam Manager] "C:\Program Files\Dell\Dell Webcam Manager\DellWMgr.exe" /s
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 14\pccguide.exe"
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [MSServer] rundll32.exe C:\Users\Mitchell\AppData\Local\Temp\rqRJBTLb.dll,#1
O4 - HKCU\..\Run: [cmds] rundll32.exe C:\Users\Mitchell\AppData\Local\Temp\pmnkLFVo.dll,c
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: hamachi.lnk = C:\Program Files\Hamachi\hamachi.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: QuickSet.lnk = C:\Program Files\Dell\QuickSet\quickset.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O13 - Gopher Prefix:
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O23 - Service: Adobe Active File Monitor (AdobeActiveFileMonitor) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe (file missing)
O23 - Service: Adobe Active File Monitor V6 (AdobeActiveFileMonitor6.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\system32\aestsrv.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DellAMBrokerService - Unknown owner - C:\Program Files\DellAutomatedPCTuneUp\brkrsvc.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: Photoshop Elements Device Connect (PhotoshopElementsDeviceConnect) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe (file missing)
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: SigmaTel Audio Service (STacSV) - IDT, Inc. - C:\Windows\system32\STacSV.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: TabletServicePen - Wacom Technology, Corp. - C:\Windows\system32\Pen_Tablet.exe
O23 - Service: TabletServiceWacom - Wacom Technology, Corp. - C:\Windows\system32\Wacom_Tablet.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\Windows\System32\WLTRYSVC.EXE--
End of file - 12041 bytes-- File Associations -----------------------------------------------------------
All associations okay.
-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------S3 DSproct - \??\c:\program files\dellsupport\gtaction\triggers\dsproct.sys
S3 PTproct - \??\c:\program files\dellautomatedpctuneup\gtaction\triggers\ptproct.sys
-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------R2 Apple Mobile Device - "c:\program files\common files\apple\mobile device support\bin\applemobiledeviceservice.exe"
R2 Bonjour Service - "c:\program files\bonjour\mdnsresponder.exe"
R2 sprtsvc_dellsupportcenter (SupportSoft Sprocket Service (dellsupportcenter)) - c:\program files\dell support center\bin\sprtsvc.exe /service /p dellsupportcenterS2 AdobeActiveFileMonitor (Adobe Active File Monitor) - c:\program files\adobe\photoshop elements 3.0\photoshopelementsfileagent.exe (file missing)
S2 PhotoshopElementsDeviceConnect (Photoshop Elements Device Connect) - c:\program files\adobe\photoshop elements 3.0\photoshopelementsdeviceconnect.exe (file missing)
S3 DSBrokerService - "c:\program files\dellsupport\brkrsvc.exe"
S3 FLEXnet Licensing Service - "c:\program files\common files\macrovision shared\flexnet publisher\fnplicensingservice.exe"
S3 stllssvr - "c:\program files\common files\surething shared\stllssvr.exe"
-- Device Manager: Disabled ----------------------------------------------------No disabled devices found.
-- Files created between 2008-06-15 and 2008-07-15 -----------------------------2008-07-05 13:41:23 0 d-------- C:\Program Files\e frontier
2008-06-24 21:08:13 0 d-------- C:\Windows\lhsp
2008-06-24 21:08:05 0 d-------- C:\Program Files\CFS-Technologies
2008-06-23 21:21:08 0 d-------- C:\Program Files\vixy.net
-- Find3M Report ---------------------------------------------------------------2008-07-15 09:44:26 0 d-------- C:\Users\Mitchell\AppData\Roaming\Hamachi
2008-07-15 09:44:05 27620 --a------ C:\Users\Mitchell\AppData\Roaming\nvModes.001
2008-07-15 09:43:23 0 d-------- C:\Users\Mitchell\AppData\Roaming\WTablet
2008-07-14 20:48:53 0 d-------- C:\Program Files\Trend Micro
2008-07-09 03:13:29 174 --ahs---- C:\Program Files\desktop.ini
2008-07-09 03:02:56 0 d-------- C:\Program Files\Windows Mail
2008-07-05 14:12:40 0 d-------- C:\Users\Mitchell\AppData\Roaming\Poser 7
2008-06-25 01:19:04 0 d-------- C:\Users\Mitchell\AppData\Roaming\WinRAR
2008-06-24 18:15:53 0 d-------- C:\Users\Mitchell\AppData\Roaming\Adobe
2008-05-31 11:46:48 0 d-------- C:\Users\Mitchell\AppData\Roaming\Image Zone Express
2008-04-17 21:18:16 27620 --a------ C:\Users\Mitchell\AppData\Roaming\nvModes.datReply Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.
---------------------------------------------------------------------------------- System Information ----------------------------------------------------------
Microsoft® Windows Vista™ Home Premium (build 6000)
Architecture: X86; Language: EnglishCPU 0: Intel(R) Core(TM)2 Duo CPU T5450 @ 1.66GHz
Percentage of Memory in Use: 49%
Physical Memory (total/avail): 2045.45 MiB / 1036.73 MiB
Pagefile Memory (total/avail): 4309.68 MiB / 2508.68 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1924.38 MiBC: is Fixed (NTFS) - 136.45 GiB total, 89.91 GiB free.
D: is Fixed (NTFS) - 10 GiB total, 3.18 GiB free.
E: is CDROM (CDFS)\\.\PHYSICALDRIVE0 - WDC WD1600BEVS-75RST0 - 149.05 GiB - 4 partitions
\PARTITION0 - Unknown - 101.94 MiB
\PARTITION1 - Installable File System - 10 GiB - D:
\PARTITION2 (bootable) - Installable File System - 136.45 GiB - C:
\PARTITION3 - Extended w/Extended Int 13 - 2.5 GiB-- Security Center -------------------------------------------------------------
AUOptions is scheduled to auto-install.
Windows Internal Firewall is disabled.FW: PC-cillin Internet Security - Firewall v14 (Trend Micro, Inc.)
AV: PC-cillin Internet Security - Virus Protection v14.70.1014 (Trend Micro, Inc.)
AS: PC-cillin Internet Security - Spyware Protection v14.70.1014 (Trend Micro, Inc.)
AS: Spybot - Search and Destroy v1.0.0.5 (Safer Networking Ltd.) Outdated
AS: Windows Defender v1.1.1505.0 (Microsoft Corporation) Disabled[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
-- Environment Variables -------------------------------------------------------ALLUSERSPROFILE=C:\ProgramData
APPDATA=C:\Users\Mitchell\AppData\Roaming
CLASSPATH=.;C:\Program Files\Java\jre1.6.0\lib\ext\QTJava.zip
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=MITCHELL-PC
ComSpec=C:\Windows\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Users\Mitchell
LOCALAPPDATA=C:\Users\Mitchell\AppData\Local
LOGONSERVER=\\MITCHELL-PC
NUMBER_OF_PROCESSORS=2
OS=Windows_NT
Path=C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Program Files\Common Files\Roxio Shared\DLLShared\;C:\Program Files\Common Files\Roxio Shared\DLLShared\;C:\Program Files\Common Files\Roxio Shared\9.0\DLLShared\;C:\Program Files\QuickTime\QTSystem\
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 6 Model 15 Stepping 13, GenuineIntel
PROCESSOR_LEVEL=6
PROCESSOR_REVISION=0f0d
ProgramData=C:\ProgramData
ProgramFiles=C:\Program Files
PROMPT=$P$G
PUBLIC=C:\Users\Public
QTJAVA=C:\Program Files\Java\jre1.6.0\lib\ext\QTJava.zip
RoxioCentral=C:\Program Files\Common Files\Roxio Shared\9.0\Roxio Central33\
SystemDrive=C:
SystemRoot=C:\Windows
TEMP=C:\Users\Mitchell\AppData\Local\Temp
TMP=C:\Users\Mitchell\AppData\Local\Temp
USERDOMAIN=Mitchell-PC
USERNAME=Mitchell
USERPROFILE=C:\Users\Mitchell
windir=C:\Windows
-- User Profiles ---------------------------------------------------------------Mitchell
-- Add/Remove Programs -----------------------------------------------------------> MsiExec.exe /I{95D9B4D8-B091-4fab-80EA-313EB4B82FD6}
--> MsiExec.exe /I{EB997E90-5EB0-4eb5-90D0-90B1D2F0CA03}
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{88564CEF-20A5-4EF2-A05F-309F2EBA9B06}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{A1A5BA3E-9ABF-4037-820B-6151022B8ACB}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{A82F10CB-18B5-4EAC-AEF2-FA49CD565626}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{D5BA7C09-E523-478C-9C37-A1D86C76383E}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{F6366726-BA44-4D6A-8ECE-476E2E616AD1}\setup.exe" -l0x9
32 Bit HP CIO Components Installer --> MsiExec.exe /I{F1E63043-54FC-429B-AB2C-31AF9FBA4BC7}
Adobe Flash Player ActiveX --> C:\Windows\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Photoshop Elements 6.0 --> msiexec /I {F54AC413-D2C6-4A24-B324-370C223C6250}
Adobe Premiere Elements 4.0 --> msiexec /I {3E2C691B-B7E6-4053-B5C3-94B8BC407E7A}
Adobe Premiere Elements 4.0 --> MsiExec.exe /I{3E2C691B-B7E6-4053-B5C3-94B8BC407E7A}
Adobe Premiere Elements 4.0 Templates --> msiexec /I {F85C7118-F3DC-4ED9-AB27-3E7931EA3D88}
Adobe Premiere Elements 4.0 Templates --> MsiExec.exe /I{F85C7118-F3DC-4ED9-AB27-3E7931EA3D88}
Adobe Reader 8.1.0 --> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A81000000003}
Advanced Audio FX Engine --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{88564CEF-20A5-4EF2-A05F-309F2EBA9B06}\setup.exe" -l0x9 /remove
Advanced Video FX Engine --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{D5BA7C09-E523-478C-9C37-A1D86C76383E}\setup.exe" -l0x9 /remove
Apple Mobile Device Support --> MsiExec.exe /I{44734179-8A79-4DEE-BB08-73037F065543}
Apple Software Update --> MsiExec.exe /I{B74F042E-E1B9-4A5B-8D46-387BB172F0A4}
Bonjour --> MsiExec.exe /I{47BF1BD6-DCAC-468F-A0AD-E5DECC2211C3}
Browser Address Error Redirector --> MsiExec.exe /I{62230596-37E5-4618-A329-0D21F529A86F}
Dell Automated PC TuneUp --> MsiExec.exe /X{FE34691C-4298-4667-9758-D7F534DD0B94}
Dell DataSafe Online --> MsiExec.exe /I{4D3C9F4B-4B7D-4E5D-99B9-0123AB0D51ED}
Dell Getting Started Guide --> MsiExec.exe /I{7DB9F1E5-9ACB-410D-A7DC-7A3D023CE045}
Dell Support Center --> MsiExec.exe /X{E3BFEE55-39E2-4BE0-B966-89FE583822C1}
Dell Touchpad --> C:\Program Files\DellTPad\Uninstap.exe ADDREMOVE
Dell Webcam Center --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{A1A5BA3E-9ABF-4037-820B-6151022B8ACB}\setup.exe" -l0x9 /remove
Dell Webcam Manager --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{F6366726-BA44-4D6A-8ECE-476E2E616AD1}\setup.exe" -l0x9 /remove
Dell Wireless WLAN Card --> "C:\Program Files\Dell\Dell Wireless WLAN Card\bcmwlu00.exe" verbose /rootkey="Software\Broadcom\802.11\UninstallInfo" /rootdir="C:\Program Files\Dell\Dell Wireless WLAN Card"
DellSupport --> MsiExec.exe /X{7EFA5E6F-74F7-4AFB-8AEA-AA790BD3A76D}
Easy GIF Animator 4.61 --> "C:\Program Files\Easy GIF Animator\unins000.exe"
Fingerprint Reader Suite 5.6 --> MsiExec.exe /I{A2289997-10A3-48F2-AA03-99180D761661}
Google Desktop --> C:\Program Files\Google\Google Desktop Search\GoogleDesktopSetup.exe -uninstall
Hamachi 1.0.2.5 --> C:\Program Files\Hamachi\uninstall.exe
HijackThis 2.0.2 --> "C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
HP Customer Participation Program 8.0 --> C:\Program Files\HP\Digital Imaging\ExtCapUninstall\hpzscr01.exe -datfile hpqhsc01.dat
HP Imaging Device Functions 8.0 --> C:\Program Files\HP\Digital Imaging\DeviceManagement\hpzscr01.exe -datfile hpqbud01.dat
HP OCR Software 8.0 --> C:\Program Files\HP\Digital Imaging\OCR\hpzscr01.exe -datfile hpqbud11.dat
HP Photosmart Essential --> MsiExec.exe /X{EB21A812-671B-4D08-B974-2A347F0D8F70}
HP Photosmart, Officejet, PSC and Deskjet All-In-One Driver Software 8.0.B --> C:\Program Files\HP\Digital Imaging\{C916D86C-AB76-49c7-B0E4-A946E0FD9BC2}\setup\hpzscr01.exe -datfile hposcr19.dat -onestop -showdisconnect -forcereboot
HP Print Diagnostic Utility --> MsiExec.exe /I{5E06C076-E4E7-4239-A886-B3D8AC84C166}
HP Solution Center 8.0 --> C:\Program Files\HP\Digital Imaging\eSupport\hpzscr01.exe -datfile hpqbud05.dat
HP Update --> MsiExec.exe /X{8C6027FD-53DC-446D-BB75-CACD7028A134}
HPSSupply --> MsiExec.exe /X{EB75DE50-5754-4F6F-875D-126EDF8E4CB3}
Intel(R) Matrix Storage Manager --> C:\Windows\System32\Imsmudlg.exe
iPod for Windows 2006-01-10 --> C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{3D047C15-C859-45F7-81CE-F2681778069B} /l1033
iTunes --> MsiExec.exe /I{80FD852F-5AAC-4129-B931-06AAFFA43138}
Java(TM) SE Runtime Environment 6 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160000}
Laptop Integrated Webcam Driver (1.03.02.0719) --> C:\Windows\CtDrvIns.exe -uninstall -script OEM002.uns -plugin OEM02Pin.dll -pluginres OEM02Pin.crl -nodisconprompt -langid 0x0409
Lernout & Hauspie TruVoice American English TTS Engine --> RunDll32 advpack.dll,LaunchINFSection C:\Windows\INF\tv_enua.inf, Uninstall
Live! Cam Avatar Creator --> C:\Program Files\InstallShield Installation Information\{65D0C510-D7B6-4438-9FC8-E6B91115AB0D}\setup.exe -runfromtemp -l0x0009 -removeonly /remove
Live! Cam Avatar v1.0 --> C:\Program Files\InstallShield Installation Information\{1D5E29AD-39A9-4D0A-A8B6-46A6FCD8C995}\setup.exe -runfromtemp -l0x0009 -removeonly /remove
Macromedia Extension Manager --> MsiExec.exe /I{5546CDB5-2CE2-498B-B059-5B3BF81FC41F}
Macromedia Flash 8 --> MsiExec.exe /I{2BD5C305-1B27-4D41-B690-7A61172D2FEB}
Macromedia Flash 8 Video Encoder --> MsiExec.exe /X{8BF2C401-02CE-424D-BC26-6C4F9FB446B6}
Macromedia Flash Player 8 --> MsiExec.exe /X{885A63EA-382B-4DD4-A755-14809B8557D6}
Macromedia Flash Player 8 Plugin --> MsiExec.exe /X{91057632-CA70-413C-B628-2D3CDBBB906B}
MediaDirect --> C:\Program Files\InstallShield Installation Information\{9C6978E8-B6D0-4AB7-A7A0-D81A74FBF745}\setup.exe -runfromtemp -l0x0009 -cluninstall
Microsoft Office Standard Edition 2003 --> MsiExec.exe /I{91120409-6000-11D3-8CFE-0150048383C9}
Microsoft Visual C++ 2005 Redistributable --> MsiExec.exe /X{7299052b-02a4-4627-81f2-1818da5d550d}
MSXML 4.0 SP2 (KB936181) --> MsiExec.exe /I{C04E32E0-0416-434D-AFB9-6969D703A9EF}
MSXML 4.0 SP2 (KB941833) --> MsiExec.exe /I{C523D256-313D-4866-B36A-F3DE528246EF}
Music MasterWorks v3.84 --> "C:\Program Files\MusicMasterWorks\unins000.exe"
Music, Photos & Videos Launcher --> MsiExec.exe /I{D7769185-9A7C-48D4-8874-5388743A1DE2}
Netflix Movie Viewer --> MsiExec.exe /X{BCE72AED-3332-4863-9567-C5DCB9052CA2}
NVIDIA Drivers --> C:\Windows\system32\NVUNINST.EXE UninstallGUI
OutlookAddinSetup --> MsiExec.exe /I{9BDEF074-020E-458D-ADC5-8FF68E0C9B56}
Pen Tablet --> C:\Program Files\Tablet\Pen\Remove.exe /u
Poser 7.0.2 --> "C:\Program Files\e frontier\Poser 7\unins000.exe"
Product Documentation Launcher --> MsiExec.exe /I{89CEAE14-DD0F-448E-9554-15781EC9DB24}
QualxServ Service Agreement --> MsiExec.exe /X{0F756CD9-4A1E-409B-B101-601DDC4C03AA}
QuickSet --> MsiExec.exe /I{C4972073-2BFE-475D-8441-564EA97DA161}
QuickTime --> MsiExec.exe /I{BFD96B89-B769-4CD6-B11E-E79FFD46F067}
Roxio Creator Audio --> MsiExec.exe /I{83FFCFC7-88C6-41c6-8752-958A45325C82}
Roxio Creator BDAV Plugin --> MsiExec.exe /I{880AF49C-34F7-4285-A8AD-8F7A3D1C33DC}
Roxio Creator Copy --> MsiExec.exe /I{619CDD8A-14B6-43a1-AB6C-0F4EE48CE048}
Roxio Creator Data --> MsiExec.exe /I{0D397393-9B50-4c52-84D5-77E344289F87}
Roxio Creator DE --> MsiExec.exe /I{C8B0680B-CDAE-4809-9F91-387B6DE00F7C}
Roxio Creator Tools --> MsiExec.exe /I{0394CDC8-FABD-4ed8-B104-03393876DFDF}
Roxio Express Labeler --> MsiExec.exe /I{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}
Roxio MyDVD DE --> MsiExec.exe /I{D639085F-4B6E-4105-9F37-A0DBB023E2FB}
Roxio Update Manager --> MsiExec.exe /I{30465B6C-B53F-49A1-9EBA-A3F187AD502E}
Sonic Activation Module --> MsiExec.exe /I{35E1EC43-D4FC-4E4A-AAB3-20DDA27E8BB0}
Speakonia --> "C:\Program Files\CFS-Technologies\Speakonia\unins000.exe"
Spybot - Search & Destroy --> "C:\Program Files\Spybot - Search & Destroy\unins000.exe"
Trend Micro PC-cillin Internet Security --> C:\PROGRA~1\TRENDM~1\INTERN~1\remove.exe
Trend Micro PC-cillin Internet Security --> MsiExec.exe /X{EA8C73AA-3D75-44C9-87A2-8E945FC5FEE6}
User's Guides --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{5CD29180-A95E-11D3-A4EB-00C04F7BDB2C}\setup.exe"
vixy converter uninstall --> "C:\Program Files\vixy.net\unins000.exe"
Wacom Tablet --> C:\Program Files\Tablet\Wacom\Remove.exe /u
Windows Live installer --> MsiExec.exe /X{A7E4ECCA-4A8E-4258-8EC8-2DCCF5B11320}
Windows Live Messenger --> MsiExec.exe /X{508CE775-4BA4-4748-82DF-FE28DA9F03B0}
Windows Live OneCare safety scanner --> "C:\Program Files\Windows Live Safety Center\UnInstall.exe"
Windows Live OneCare safety scanner --> MsiExec.exe /X{FE0646A7-19D0-41B4-A2BB-2C35D644270D}
Windows Live Sign-in Assistant --> MsiExec.exe /I{AFA4E5FD-ED70-4D92-99D0-162FD56DC986}
WinRAR archiver --> C:\Program Files\WinRAR\uninstall.exe
-- Application Event Log -------------------------------------------------------Event Record #/Type6698 / Success
Event Submitted/Written: 07/15/2008 08:17:16 PM
Event ID/Source: 12001 / usnjsvc
Event Description:
The Messenger Sharing USN Journal Reader service started successfully.Event Record #/Type6691 / Error
Event Submitted/Written: 07/15/2008 10:57:26 AM
Event ID/Source: 1002 / Application Hang
Event Description:
The program iexplore.exe version 7.0.6000.16681 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Problem Reports and Solutions control panel.
Process ID: 1524
Start Time: 01c8e689a170bfb5
Termination Time: 15Event Record #/Type6673 / Success
Event Submitted/Written: 07/15/2008 09:43:01 AM
Event ID/Source: 5617 / WinMgmt
Event Description:
Event Record #/Type6672 / Success
Event Submitted/Written: 07/15/2008 09:42:59 AM
Event ID/Source: 5615 / WinMgmt
Event Description:
Event Record #/Type6667 / Success
Event Submitted/Written: 07/15/2008 09:42:57 AM
Event ID/Source: 2570 / Adobe Active File Monitor 6.0
Event Description:
Adobe Active File Monitor Service has Started.-- Security Event Log ----------------------------------------------------------
No Errors/Warnings found.
-- System Event Log ------------------------------------------------------------Event Record #/Type36300 / Warning
Event Submitted/Written: 07/15/2008 04:31:51 PM
Event ID/Source: 1003 / Dhcp
Event Description:
Your computer was not able to renew its address from the network (from the DHCP Server) for the Network Card with network address 001F3A5022ED. The following error occurred:
%%121. Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.Event Record #/Type36299 / Warning
Event Submitted/Written: 07/15/2008 04:31:51 PM
Event ID/Source: 1003 / Dhcp
Event Description:
Your computer was not able to renew its address from the network (from the DHCP Server) for the Network Card with network address 7A7905CB9D9C. The following error occurred:
%%121. Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.Event Record #/Type36295 / Warning
Event Submitted/Written: 07/15/2008 04:31:22 PM
Event ID/Source: 1003 / Dhcp
Event Description:
Your computer was not able to renew its address from the network (from the DHCP Server) for the Network Card with network address 7A7905CB9D9C. The following error occurred:
%%121. Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.Event Record #/Type36293 / Warning
Event Submitted/Written: 07/15/2008 04:31:19 PM
Event ID/Source: 1003 / Dhcp
Event Description:
Your computer was not able to renew its address from the network (from the DHCP Server) for the Network Card with network address 001F3A5022ED. The following error occurred:
%%1223. Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.Event Record #/Type36275 / Warning
Event Submitted/Written: 07/15/2008 10:28:03 AM
Event ID/Source: 1003 / Dhcp
Event Description:
Your computer was not able to renew its address from the network (from the DHCP Server) for the Network Card with network address 001F3A5022ED. The following error occurred:
%%121. Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.-- End of Deckard's System Scanner: finished at 2008-07-15 20:57:08 ------------
Reply
-- Registry Dump ---------------------------------------------------------------*Note* empty entries & legit default entries are not shown
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Windows Defender"="C:\Program Files\Windows Defender\MSASCui.exe" [03/05/2008 12:04 AM]
"ECenter"="C:\Dell\E-Center\EULALauncher.exe" [05/25/2007 02:03 AM]
"Apoint"="C:\Program Files\DellTPad\Apoint.exe" [09/07/2007 04:50 AM]
"OEM02Mon.exe"="C:\Windows\OEM02Mon.exe" [08/28/2007 01:51 AM]
"SigmatelSysTrayApp"="C:\Program Files\SigmaTel\C-Major Audio\WDM\sttray.exe" [12/03/2007 12:28 AM]
"NvSvc"="C:\Windows\system32\nvsvc.dll" [09/28/2007 02:24 AM]
"NvCplDaemon"="C:\Windows\system32\NvCpl.dll" [09/28/2007 02:24 AM]
"NvMediaCenter"="C:\Windows\system32\NvMcTray.dll" [09/28/2007 02:24 AM]
"NVHotkey"="C:\Windows\system32\nvHotkey.dll" [09/28/2007 02:24 AM]
"Broadcom Wireless Manager UI"="C:\Windows\system32\WLTRAY.exe" [03/21/2007 03:33 PM]
"PSQLLauncher"="C:\Program Files\Fingerprint Reader Suite\launcher.exe" [04/17/2007 12:50 AM]
"DELL Webcam Manager"="C:\Program Files\Dell\Dell Webcam Manager\DellWMgr.exe" [07/27/2007 06:43 PM]
"IAAnotif"="C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe" [03/21/2007 03:00 PM]
"ISUSScheduler"="C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" [10/03/2006 01:37 PM]
"@"="" []
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [05/11/2007 05:06 AM]
"Google Desktop Search"="C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" [03/04/2008 04:50 PM]
"pccguide.exe"="C:\Program Files\Trend Micro\Internet Security 14\pccguide.exe" [08/27/2007 05:21 AM]
"PCMService"="C:\Program Files\Dell\MediaDirect\PCMService.exe" [11/01/2007 05:39 PM]
"ISUSPM Startup"="C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [10/03/2006 01:35 PM]
"QuickTime Task"="C:\Program Files\QuickTime\QTTask.exe" [02/01/2008 12:13 AM]
"dscactivate"="C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe" [11/15/2007 10:24 AM]
"HP Software Update"="C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" [12/10/2006 10:52 PM]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [02/19/2008 02:10 PM]
"DellSupportCenter"="C:\Program Files\Dell Support Center\bin\sprtcmd.exe" [11/15/2007 10:23 AM][HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"WindowsWelcomeCenter"="oobefldr.dll,ShowWelcomeCenter" []
"MsnMsgr"="C:\Program Files\Windows Live\Messenger\MsnMsgr.exe" [10/18/2007 12:34 PM]
"ehTray.exe"="C:\Windows\ehome\ehTray.exe" [11/02/2006 08:35 AM]
"DellSupportCenter"="C:\Program Files\Dell Support Center\bin\sprtcmd.exe" [11/15/2007 10:23 AM]
"SpybotSD TeaTimer"="C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe" [01/28/2008 12:43 PM]
"MSServer"="C:\Users\Mitchell\AppData\Local\Temp\rqRJBTLb.dll,#1" []
"cmds"="C:\Users\Mitchell\AppData\Local\Temp\pmnkLFVo.dll,c" []
"DellSupport"="C:\Program Files\DellSupport\DSAgnt.exe" [03/15/2007 02:09 PM]C:\Users\Mitchell\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
hamachi.lnk - C:\Program Files\Hamachi\hamachi.exe [4/21/2008 8:14:12 PM]C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe [1/2/2007 10:40:10 PM]
QuickSet.lnk - C:\Program Files\Dell\QuickSet\quickset.exe [9/7/2007 6:27:08 PM][HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"=2 (0x2)
"DisableCAD"=1 (0x1)[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\psfus]
C:\Windows\system32\psqlpwd.dll 04/17/2007 01:04 AM 86528 C:\Windows\System32\psqlpwd.dll[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"appinit_dlls"=C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
"Notification Packages"= scecli psqlpwd[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\AppInfo]
@="Service"[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\KeyIso]
@="Service"[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\NTDS]
@="Service"[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ProfSvc]
@="Service"[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sacsvr]
@="Service"[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SWPRV]
@="Service"[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\TabletInputService]
@="Service"[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\TBS]
@="Service"[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\TrustedInstaller]
@="Service"[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\VDS]
@="Service"[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\volmgr.sys]
@="Driver"[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\volmgrx.sys]
@="Driver"[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{533C5B84-EC70-11D2-9505-00C04F79DEAF}]
@="Volume shadow copy"[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{6BDD1FC1-810F-11D0-BEC7-08002BE2092F}]
@="IEEE 1394 Bus host controllers"[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{D48179BE-EC20-11D1-B6B8-00C04FA372A7}]
@="SBP2 IEEE 1394 Devices"[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{D94EE5D8-D189-4994-83D2-F68D7D41B0E6}]
@="SecurityDevices"[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalSystemNetworkRestricted hidserv UxSms WdiSystemHost Netman trkwks AudioEndpointBuilder WUDFSvc irmon sysmain IPBusEnum dot3svc PcaSvc EMDMgmt TabletInputService wlansvc WPDBusEnum
HPZ12 Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt hpqcxs08 hpqddsvc
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{0c200e5e-41e8-11dd-b32f-001d093d57b9}]
AutoRun\command- F:\setupSNK.exe[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{0c200e63-41e8-11dd-b32f-001d093d57b9}]
AutoRun\command- G:\LaunchU3.exe[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{5b53786b-eed7-11dc-bbdf-001d093d57b9}]
AutoRun\command- F:\StormF1.exe
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\>{22d6f312-b0f6-11d0-94ab-0080c74c7e95}]
C:\Windows\system32\unregmp2.exe /ShowWMP[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{6BF52A52-394A-11d3-B153-00C04F79FAA6}]
%SystemRoot%\system32\unregmp2.exe /FirstLogon /Shortcuts /RegBrowsers /ResetMUI-- Hosts -----------------------------------------------------------------------
127.0.0.1 www.007guard.com
127.0.0.1 007guard.com
127.0.0.1 010402.com
127.0.0.1 www.032439.com
127.0.0.1 032439.com
127.0.0.1 www.1001-search.info
127.0.0.1 1001-search.info
127.0.0.1 www.100888290cs.com
127.0.0.1 100888290cs.com
127.0.0.1 www.100sexlinks.com8201 more entries in hosts file.
-- End of Deckard's System Scanner: finished at 2008-07-15 20:57:08 ------------Deckard's System Scanner v20071014.6
Reply - We will need to change some configurations before we begin cleaning, so that our tools do not conflict with TeaTimer.
Please disable Spybot's TeaTimer via MSCONFIG:
http://www.netsquirrel.com/msconfig/msconfig_vista.htmlWhen you get to the Startup tab, UNcheck the entry for TeaTimer until this is over...
1. Open Spybot
2. Click Mode -> Advanced Mode
3. Click Yes
4. Click Tools (located in the bottom left corner) -> Resident
5. Uncheck 'Resident "TeaTimer" (Protection of over-all system settings) active'
6. Then close Spybot.
Reboot.
Verify that TeaTimer is not running.
After ALL cleaning of your system has been completed and we have confirmed that your computer is clean, reverse these steps and re-enable the protection applets for TeaTimer.
After you have disbled TeaTimer, please post a fresh Hijackthis log so we can continue.Reply Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:01:30 PM, on 7/16/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16681)
Boot mode: NormalRunning processes:
C:\Windows\SYSTEM32\WISPTIS.EXE
C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\WTablet\Pen_TabletUser.exe
C:\Windows\system32\WTablet\Wacom_TabletUser.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Windows\OEM02Mon.exe
C:\Program Files\Sigmatel\C-Major Audio\WDM\sttray.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PccGuide.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\WLTRAY.EXE
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Fingerprint Reader Suite\psqltray.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Windows\system32\Macromed\Flash\FlashUtil9e.exe
C:\Windows\system32\DllHost.exeR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.deviantart.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by Dell
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [ECenter] C:\Dell\E-Center\EULALauncher.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe
O4 - HKLM\..\Run: [OEM02Mon.exe] C:\Windows\OEM02Mon.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\sttray.exe
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NVHotkey] rundll32.exe C:\Windows\system32\nvHotkey.dll,Start
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\Windows\system32\WLTRAY.exe
O4 - HKLM\..\Run: [PSQLLauncher] "C:\Program Files\Fingerprint Reader Suite\launcher.exe" /startup
O4 - HKLM\..\Run: [DELL Webcam Manager] "C:\Program Files\Dell\Dell Webcam Manager\DellWMgr.exe" /s
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 14\pccguide.exe"
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [MSServer] rundll32.exe C:\Users\Mitchell\AppData\Local\Temp\rqRJBTLb.dll,#1
O4 - HKCU\..\Run: [cmds] rundll32.exe C:\Users\Mitchell\AppData\Local\Temp\pmnkLFVo.dll,c
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: hamachi.lnk = C:\Program Files\Hamachi\hamachi.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: QuickSet.lnk = C:\Program Files\Dell\QuickSet\quickset.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O13 - Gopher Prefix:
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O23 - Service: Adobe Active File Monitor (AdobeActiveFileMonitor) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe (file missing)
O23 - Service: Adobe Active File Monitor V6 (AdobeActiveFileMonitor6.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\system32\aestsrv.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DellAMBrokerService - Unknown owner - C:\Program Files\DellAutomatedPCTuneUp\brkrsvc.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: Photoshop Elements Device Connect (PhotoshopElementsDeviceConnect) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe (file missing)
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: SigmaTel Audio Service (STacSV) - IDT, Inc. - C:\Windows\system32\STacSV.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: TabletServicePen - Wacom Technology, Corp. - C:\Windows\system32\Pen_Tablet.exe
O23 - Service: TabletServiceWacom - Wacom Technology, Corp. - C:\Windows\system32\Wacom_Tablet.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\Windows\System32\WLTRYSVC.EXE--
End of file - 11520 bytesReply
Please download Malwarebytes' Anti-Malware from Here or Here
- Make sure you are connected to the Internet.
- Double-click on Download_mbam-setup.exe to install the application.
- When the installation begins, follow the prompts and do not make any changes to default settings.
- When installation has finished, make sure you leave both of these checked:
- Update Malwarebytes' Anti-Malware
- Launch Malwarebytes' Anti-Malware
- Then click Finish.
- MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
- If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
- On the Scanner tab:
- Make sure the "Perform Quick Scan" option is selected.
- Then click on the Scan button.
- The next screen will ask you to select the drives to scan. Leave all the drives selected and click on the Start Scan button.
- The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
- When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
- Click OK to close the message box and continue with the removal process.
- Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
- Make sure that everything is checked, and click Remove Selected.
- When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. :(see Note below)
- The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
- Copy and paste the contents of that report in your next reply and exit MBAM.
- Please include a fresh HijackThis log as well.
Notes:
**If you encounter this message:"c:\program files\malwarebytes' Anti-Malware\mbamext.dll Unable to register the dll/ocx: RegSvr32 failed with exit code 0x5" Click on ignore mbamext.dll
**If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
Reply Malwarebytes' Anti-Malware 1.20
Database version: 962
Windows 6.0.60004:12:20 PM 7/17/2008
mbam-log-7-17-2008 (16-12-20).txtScan type: Quick Scan
Objects scanned: 38106
Time elapsed: 6 minute(s), 55 second(s)Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 2
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 8Memory Processes Infected:
(No malicious items detected)Memory Modules Infected:
(No malicious items detected)Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\rdfa (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\MS Juan (Trojan.Vundo) -> Quarantined and deleted successfully.Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\MSServer (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\cmds (Malware.Trace) -> Quarantined and deleted successfully.Registry Data Items Infected:
(No malicious items detected)Folders Infected:
(No malicious items detected)Files Infected:
C:\Users\Mitchell\Local Settings\Temporary Internet Files\Content.IE5\85NW21XG\kb456456[1] (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Users\Mitchell\Local Settings\Temporary Internet Files\Content.IE5\JTJL5LDX\file[1].exe (Trojan.Fakealert) -> Quarantined and deleted successfully.
C:\Users\Mitchell\Local Settings\Temporary Internet Files\Content.IE5\LNSRPZ7O\css4[1] (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Users\Mitchell\Local Settings\Temporary Internet Files\Content.IE5\N5C8EAGI\kb456456[1] (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Users\Mitchell\Local Settings\Temporary Internet Files\Content.IE5\N5C8EAGI\kb456456[2] (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Users\Mitchell\Local Settings\Temporary Internet Files\Content.IE5\N5C8EAGI\kb767887[1] (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Users\Mitchell\Local Settings\Temporary Internet Files\Content.IE5\N5C8EAGI\kb767887[2] (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Users\Mitchell\Local Settings\Temporary Internet Files\Content.IE5\N5C8EAGI\kb767887[3] (Trojan.Vundo) -> Quarantined and deleted successfully.Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:15:24 PM, on 7/17/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16681)
Boot mode: NormalRunning processes:
C:\Windows\SYSTEM32\WISPTIS.EXE
C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\WTablet\Pen_TabletUser.exe
C:\Windows\system32\WTablet\Wacom_TabletUser.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Windows\OEM02Mon.exe
C:\Program Files\Sigmatel\C-Major Audio\WDM\sttray.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PccGuide.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\WLTRAY.EXE
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Fingerprint Reader Suite\psqltray.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Windows\system32\Macromed\Flash\FlashUtil9e.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Windows\system32\NOTEPAD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exeR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.deviantart.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by Dell
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [ECenter] C:\Dell\E-Center\EULALauncher.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe
O4 - HKLM\..\Run: [OEM02Mon.exe] C:\Windows\OEM02Mon.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\sttray.exe
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NVHotkey] rundll32.exe C:\Windows\system32\nvHotkey.dll,Start
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\Windows\system32\WLTRAY.exe
O4 - HKLM\..\Run: [PSQLLauncher] "C:\Program Files\Fingerprint Reader Suite\launcher.exe" /startup
O4 - HKLM\..\Run: [DELL Webcam Manager] "C:\Program Files\Dell\Dell Webcam Manager\DellWMgr.exe" /s
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 14\pccguide.exe"
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: hamachi.lnk = C:\Program Files\Hamachi\hamachi.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: QuickSet.lnk = C:\Program Files\Dell\QuickSet\quickset.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O13 - Gopher Prefix:
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O23 - Service: Adobe Active File Monitor (AdobeActiveFileMonitor) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe (file missing)
O23 - Service: Adobe Active File Monitor V6 (AdobeActiveFileMonitor6.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\system32\aestsrv.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DellAMBrokerService - Unknown owner - C:\Program Files\DellAutomatedPCTuneUp\brkrsvc.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: Photoshop Elements Device Connect (PhotoshopElementsDeviceConnect) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe (file missing)
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: SigmaTel Audio Service (STacSV) - IDT, Inc. - C:\Windows\system32\STacSV.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: TabletServicePen - Wacom Technology, Corp. - C:\Windows\system32\Pen_Tablet.exe
O23 - Service: TabletServiceWacom - Wacom Technology, Corp. - C:\Windows\system32\Wacom_Tablet.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\Windows\System32\WLTRYSVC.EXE--
End of file - 11354 bytesReply

Bugbatter
4 Apprentice
•
20487 Posts
513
0
Posted July 15th, 2008 00:00
Thank you for using Dell Community Forums.
I am reviewing your log.
In the meantime, you can help me by doing the following:
* Have you have posted this issue on another forum? If so, please provide a link to the topic.
* If you are using any cracked software, please remove it.
Definition of cracked software:
http://en.wikipedia.org/wiki/Software_cracking
* If you are using any P2P (file sharing) programs, please remove them before we clean your computer. That includes torrents.
The nature of such software and the high incidence of malware in files downloaded with them is counter productive to restoring your PC to a healthy state. If you have music files in those programs' folders that you want to save, please move those music files to another directory.
A list of P2P's is here: http://www.dellcommunity.com/supportforums/board/message?board.id=si_virus&thread.id=69430
* If this computer belongs to someone else, do you have authority to apply the fixes we will use?
* Have you already fixed entries using HijackThis? If so, please restore all the backups and then post another log.
* After we begin working, please print or copy all instructions to Notepad in order to assist you when carrying out procedures.
Please follow all instructions in sequence. Do not, on your own, install/re-install any programs or run any fixes or scanners that you have not been instructed to use because this may cause conflicts with the tools that I am using.
* During the course of our cleanup please do not do any online work or surfing until we have verified that your system is clean.
* We may be using some specialized tools during our fix. Certain embedded files that are part of legitimate programs or specialized fix tools such as process.exe, restart.exe, SmiUpdate.exe, reboot.exe, ws2fix.exe, prcviewer.exe and nircmd.exe may at times be detected by some anti-virus/anti-malware scanners as a "RiskTool", "Hacking tool", "Potentially unwanted tool", or even "malware (virus/trojan)" when that is not the case.
Such programs have legitimate uses in contexts where an authorized user or administrator has knowingly installed it. These detections do not necessarily mean the file is malware or a bad program. It means it has the potential for being misused by others. Anti-virus scanners cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert you or even automatically remove them.
* Your log is incomplete. Please rerun HijackThis and post a fresh log.
* If your replies do not fit in one post while we are handling your issue, please reply to yourself until all text is submitted. It may take several posts.
Instructions posted for this user are customized for this user only. The tools used may cause damage if used on a computer with different infections. If you think you have similar problems, please post a HijackThis log at the top of this board to start a new forum topic.