UNSOLVED

Robert Cathles

updated

21 years ago

0

442

September 13th, 2005 18:00

IBIS Toolbar - unvise32qt.exe

 
Hey out there, if anyone can help me.
 
I done an intelligent quick scan on Microsoft AntiSpyware today and it returned this result:
 
Name:
IBIS Toolbar Adware
Files:
c:\windows\unvise32qt.exe
Registry Keys:
HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\shareddlls c:\windows\unvise32qt.exe
Threat:
High (5/6)
 
I did not remove this program, but after scanning, ran AutoUpdate and it updated my definitions. After that, I ran a full scan and another quick scan, which both weirdly returned no results.
 
I just wanted to know if anyone out there knows if this is real spyware. I tried searching for it and it says that it should be spyware, and to remove it from the startup (but it was never even there).
 
I would have personally thought that this program was the uninstaller for QuickTime 32 or something, but now I'm not sure. There are further details about the file itself below. Only relevant properties have been included.
 
Company: MindVision
File Version: 2.8.3
Internal Name: UNINSTAL (yes, with one L)
Language: English (United States)
Product Name: Installer VISE 2.8.3
 
Anyone out there have any ideas? Or was Microsoft AntiSpyware detecting a false positive?
Thanks for yor help!
 
I was asked to do a HijackThis! logfile scan (by ky331 on the link above), and so I have posted the results below.
-------------------------------------------------------------------------------------------------------------------------------------------
Logfile of HijackThis v1.99.1
Scan saved at 8:46:48 PM, on 13/09/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\system32\E_S00RP2.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0M2.EXE
C:\Program Files\AdBolish\adbolish.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\IE New Window Maximizer\iemaximizer.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\System32\snmp.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\SAgent4.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\UPHClean\uphclean.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\BitComet\BitComet.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Symantec Shared\AdBlocking\NSMdtr.exe
C:\Documents and Settings\Cathles\Desktop\Robert\Pro\Standalone\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.co.uk/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.google.co.uk/search?q=%s
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.co.uk/myway
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.google.co.uk/search?q=%s
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.google.co.uk/search?q=%s
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.google.co.uk/search?q=%s
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:6711
R3 - URLSearchHook: (no name) - {1CBF31FC-3C23-4BA6-AF16-2CEC501BD837} - (no file)
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\ycomp5_6_2_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: BlogBHO Class - {57F379B3-66C0-4190-92F8-F66FE4613E4D} - C:\Program Files\blogbot\BlogBar.dll
O2 - BHO: UberButton Class - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: YahooTaggedBM Class - {65D886A2-7CA7-479B-BB95-14D1EFB7946A} - C:\Program Files\Yahoo!\Common\YIeTagBm.dll
O2 - BHO: CNisExtBho Class - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: NTIECatcher Class - {C56CB6B0-0D96-11D6-8C65-B2868B609932} - C:\Program Files\Net Transport\NTIEHelper.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\ycomp5_6_2_0.dll
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launch] C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - HKCU\..\Run: [EPSON Stylus Photo RX600] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0M2.EXE /P24 "EPSON Stylus Photo RX600" /M "Stylus Photo RX600" /EF "HKCU"
O4 - HKCU\..\Run: [Popup Killer powered by AdsGone] C:\Program Files\AdBolish\adbolish.exe
O4 - HKCU\..\Run: [Microsoft AntiSpyware (Beta 1)] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKCU\..\Run: [IE New Window Maximizer] C:\Program Files\IE New Window Maximizer\iemaximizer.exe
O4 - HKCU\..\Run: [Epson Staus Monitor 3] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0M2.EXE /P24 "EPSON Stylus Photo RX600" /O6 "USB001" /M "Stylus Photo RX600"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: Add to &BlogBot - res://C:\Program Files\blogbot\BlogBar.dll/MenuAdd.html
O8 - Extra context menu item: Download all by Net Transport - C:\Program Files\Net Transport\NTAddList.html
O8 - Extra context menu item: Download by Net Transport - C:\Program Files\Net Transport\NTAddLink.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Save Flash - res://C:\Program Files\Flash Saving Plugin\FlashSButton.dll/210
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Run WinHTTrack - {36ECAF82-3300-8F84-092E-AFF36D6C7040} - C:\Program Files\HTTrack\WinHTTrackIEBar.dll
O9 - Extra 'Tools' menuitem: Launch WinHTTrack - {36ECAF82-3300-8F84-092E-AFF36D6C7040} - C:\Program Files\HTTrack\WinHTTrackIEBar.dll
O9 - Extra button: BT Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: AdsGone - {ECC5777A-6E88-BFCE-13CE-81F134789E7B} - C:\Program Files\AdBolish\adbolish (file missing)
O9 - Extra 'Tools' menuitem: &AdsGone Settings - {ECC5777A-6E88-BFCE-13CE-81F134789E7B} - C:\Program Files\AdBolish\adbolish (file missing)
O9 - Extra button: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: BlogBot - (Alt-B) - {101B6D40-ECF6-48FC-A603-FEAF3C9F6FDC} - C:\Program Files\blogbot\BlogBar.dll (HKCU)
O9 - Extra button: Flash - {43CF38F3-5AEC-45a3-AD31-04EB06E9C6CA} - C:\Program Files\Flash Saving Plugin\FlashSButton.dll (HKCU)
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by101fd.bay101.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1124457371187
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1124457429750
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{75AA2951-9224-40EE-A131-D6EA05DD8FC0}: NameServer = 194.72.0.114 62.6.40.162
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: EPSON V3 Service2(02) (EPSON_PM_RPCV2_02) - SEIKO EPSON CORPORATION - C:\WINDOWS\system32\E_S00RP2.EXE
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Epson Printer Status Agent4 (StatusAgent4) - SEIKO EPSON CORPORATION - C:\WINDOWS\system32\SAgent4.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\SYSTEM32\YPCSER~1.EXE
-------------------------------------------------------------------------------------------------------------------------------------------
  • dobhar

    2 Intern

    1132 Posts

    127

    0

    Posted September 13th, 2005 20:00

    Hi Robert... :)

    My name is dobhar and I will be looking over your log. Please give me some time to go look it over and I will post back as soon as possible.

    If you have any questions please post back as a reply to this Thread\Topic and I will be advised by email so I can return and help you. Do not start another Thread\Topic.

    Thank You and Safe Surfing... :)
  • 127

    0

    Posted September 13th, 2005 21:00

    Phew! Thanks for the info you posted lately. That is really helpful. Almost thought I had spyware that managed to get through my system then!
     
    I updated the definitions using AutoUpdate (as I mentioned) and it upgraded to 5755. MS AntiSpyware scans nice and clean now.
     
    Thank you very much for the info you have researched for me and the speed of your response.
     
    I always thought it was QuickTime, the 'qt' was a bit of a giveaway...
  • dobhar

    2 Intern

    1132 Posts

    127

    0

    Posted September 13th, 2005 21:00

    Hi robert...
     
    **EDIT** Just checked the MSAS site again...there are new defs out "Spyware Definition Version: 5755 (9/13/2005 12:12:31 PM)".  They say these new defs fixes the FP problem and does not mark the "unvise32qt.exe file as bad.
     
    I had the same thing on my work and home PC's yesterday.  I went onto the MS Antispyware Newsgroup and found that it is indeed a " False Positive" and it is because of QuckTime.  The definitions dated 09/10/2005 (Spyware Definition Version: 5753 (9/10/2005 8:26:51 AM)) are the culprit.  For now, until they put out new defs, chose ignore (NOT Always Ignore).  If you don't have QuickTime installed or you uninstalled it choose Quarantine or manually delete the file. I actually uninstalled my old version (Think it was 6.5.2 or something like that) of QuickTime and rescanned my PC...MSAS still found it so the uninstall did not remove the "uninstaller"...LOLOLOL.  I just manually deleted the unvise32qt.exe file.
     
    Here is a quote from the MS Newsgroup...
    There are two choices, ignore, and ignore always.  In either case, the choice relates only to the specific named threat - i.e. IBIS toolbar. You really don't want to ignore always the IBIS toolbar--it is very real and there are several live threads about it in these groups right now. So--choose Ignore, or choose quarantine, and unquarantine the file after the definitions are revised to eliminate this false positive.

    The problem happens if you are running an older version of QuickTime.  They also say that this FP will not happen if you are running the latest version of QuickTime.
     
    I will look through your log and post back later... :)

    Message Edited by dobhar on 09-13-2005 05:16 PM

  • dobhar

    2 Intern

    1132 Posts

    127

    0

    Posted September 13th, 2005 22:00

    Hi Robert...
     
    No problem...glad to help... :)
     
    Your right I thought the same thing when I saw the file name with "qt"... :)
     
    Your HJT looks clean to me except for one minor little "malware" leftover.  It is of not consequence but lets remove it.  I'm also going to add my {All Clean} speech to this post...it has some good info and some recommendations of some tools to help you keep your PC "Nasty" free.
    _____________________________________________
     
    - Close all Windows and Programs
    - Start HijackThis...
    - Select\check the following entries, Double-check to make sure that only these entries are checked.

      R3 - URLSearchHook: (no name) - {1CBF31FC-3C23-4BA6-AF16-2CEC501BD837} - (no file)

    - Click the " Fix checked" button.
    - Close HijackThis
    - Done
    _____________________________________________
     
    Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
    1. Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and reenable system restore to make sure there are no infected files found in a restore point. You can find instructions on how to enable and reenable system restore here:

      Managing Windows Millenium System Restore or Windows XP System Restore Guide

      Renable system restore with instructions from tutorial above
    2. Make your Internet Explorer more secure - This can be done by following these simple instructions:

      1. From within Internet Explorer click on the Tools menu and then click on Options.
      2. Click once on theSecurity tab
      3. Click once on the Internet icon so it becomes highlighted.
      4. Click once on the Custom Level button.
        1. Change the Download signed ActiveX controls to Prompt
        2. Change the Download unsigned ActiveX controls to Disable
        3. Change the Initialize and script ActiveX controls not marked as safe to Disable
        4. Change the Installation of desktop items to Prompt
        5. Change the Launching programs and files in an IFRAME to Prompt
        6. Change the Navigate sub-frames across different domains to Prompt
        7. When all these settings have been made, click on the OK button.
        8. If it prompts you as to whether or not you want to save the settings, press the Yes button.
      5. Next press the Apply button and then the OK to exit the Internet Properties page.
    3. Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future. See this link for a listing of some online & their stand-alone antivirus programs:
      Virus, Spyware, and Malware Protection and Removal Resources
    4. Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.
    5. Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly. For a tutorial on Firewalls and a listing of some available ones see the link below:
      Understanding and Using Firewalls
    6. Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
    7. Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software. A tutorial on installing & using this product can be found here:
      Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers
    8. Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot. A tutorial on installing & using this product can be found here:
      Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer
    9. Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs. A tutorial on installing & using this product can be found here:
      Using SpywareBlaster to protect your computer from Spyware and Malware
    10. Install IE-SPYAD - IE-SPYAD adds a list of sites and domains associated with advertisers, marketers, and crapware pushers to the Restricted sites zone of Internet Explorer. A tutorial on installing & using IE-SPYAD can be found here:
      Using IE-Spyad to enhance your privacy and security
    11. Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.


    Follow this list and your potential for being infected again will reduce dramatically.

    Glad I was able to help

    Take care and Safe surfing...

  • dobhar

    2 Intern

    1132 Posts

    127

    0

    Posted September 14th, 2005 03:00

    This thread is now considered complete and I have stopped monitoring it for replies. If you still require assistance please start a brand new thread and post a fresh new HijackThis log. One of our volunteers will be glad to help you. :)

    Thank You and safe surfing... :D