I have had another error when going into BT to look at my Bill.  Still Internet Explorer but with new info.

It usually means that there is an error in the code on the page or that something on your computer is blocking the script from running. If the problem is on the page, that is not your fault.  If your computer is not interpreting the page correctly due to malware, browser corruption, etc then you could get false errors.

Some more info from you would be helpful:

What is your operating system?

Version of Internet Explorer?

Anti-Virus? Anti-Spyware?

The more information that the helpers here have, the better they can diagnose the problem. If you do not know the answer to these questions, I can suggest a scan for you to run that will give us more information.

Thank you -

1. I am using Windows XP

2. If I right click on Internet Explorer icon it states it was created on 26th Aug 2011.

Note:  I had a virus, McAfee Total protection did not work as far as I am concerend.  I had to have a complete restore of my computer carried out by company recommended by Dell. So they would have, by remote, set up Internet Explorer I presume.

3.  I am now using Microsoft Security Essentials.  It is up to date and i have carried out a full scan - no problems reported.

4. I also run SpywareBlaster - free version and I do weekly checks.

GillFB,

Thank you for the information. I'm not sure what you are doing weekly checks of with SpywareBlaster. Is it updates that you are checking for?

I still have some other questions, but rather than have you try to find the answers, can you please run the following diagnostic tool?

Please download DDS and save it to your desktop from here or here or here.
Disable any script blocker, and then double click dds.scr to run the tool.

• When done, DDS will open two (2) logs:
  1. DDS.txt
  2. Attach.txt
• Save both reports to your desktop.

-----------------------------------------------------

• Copy/paste both logs to your reply on the forum. Do not attach them.
• Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. Information on A/V control HERE.

Bugbatter

Just had a thought - several days ago I was going to download Roxio I think and then I stopped the download.  I cannot remember what I was doing at the time and thought there was no need as I use Windows Media Player.  It stopped Media Player working.  I went back to System Restore a few days earlier and I was able to carry on 'as normal'.

Thank you again for helping me.

.

DDS (Ver_2011-08-26.01) - NTFSx86

Internet Explorer: 8.0.6001.18702

Run by Gilly at 10:26:56 on 2011-12-20

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2011-08-26.01)

.

Microsoft Windows XP Home Edition

Boot Device: \Device\HarddiskVolume2

Install Date: 26/08/2011 15:05:16

System Uptime: 20/12/2011 10:14:09 (0 hours ago)

.

Motherboard: Dell Inc. |  | 0K216C

Processor: Intel(R) Core(TM)2 Duo CPU     E4600  @ 2.40GHz | Socket 775 | 2394/200mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 294 GiB total, 263.89 GiB free.

D: is Removable

E: is Removable

F: is Removable

G: is Removable

H: is CDROM ()

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

RP50: 26/09/2011 08:51:47 - Software Distribution Service 3.0

RP51: 27/09/2011 11:54:57 - Installed Rapport

RP52: 27/09/2011 18:15:37 - Software Distribution Service 3.0

RP53: 28/09/2011 18:21:03 - System Checkpoint

RP54: 28/09/2011 22:07:30 - Software Distribution Service 3.0

RP55: 29/09/2011 09:22:00 - Software Distribution Service 3.0

RP56: 30/09/2011 12:17:49 - Software Distribution Service 3.0

RP57: 01/10/2011 13:42:19 - System Checkpoint

RP58: 02/10/2011 09:31:45 - Software Distribution Service 3.0

RP59: 03/10/2011 14:21:11 - Software Distribution Service 3.0

RP60: 04/10/2011 17:11:05 - Software Distribution Service 3.0

RP61: 05/10/2011 18:58:26 - System Checkpoint

RP62: 06/10/2011 08:26:50 - Software Distribution Service 3.0

RP63: 07/10/2011 08:54:15 - Software Distribution Service 3.0

RP64: 08/10/2011 09:01:07 - System Checkpoint

RP65: 08/10/2011 22:17:41 - Software Distribution Service 3.0

RP66: 10/10/2011 09:34:41 - Software Distribution Service 3.0

RP67: 11/10/2011 09:44:37 - Software Distribution Service 3.0

RP68: 12/10/2011 18:43:41 - Software Distribution Service 3.0

RP69: 12/10/2011 19:25:40 - Software Distribution Service 3.0

RP70: 13/10/2011 19:37:37 - Software Distribution Service 3.0

RP71: 14/10/2011 21:28:19 - Software Distribution Service 3.0

RP72: 16/10/2011 10:02:01 - Software Distribution Service 3.0

RP73: 17/10/2011 10:38:33 - Software Distribution Service 3.0

RP74: 18/10/2011 17:02:56 - Software Distribution Service 3.0

RP75: 19/10/2011 22:20:57 - Software Distribution Service 3.0

RP76: 21/10/2011 13:00:03 - Software Distribution Service 3.0

RP77: 22/10/2011 13:05:30 - System Checkpoint

RP78: 23/10/2011 11:35:04 - Software Distribution Service 3.0

RP79: 24/10/2011 18:52:41 - Software Distribution Service 3.0

RP80: 26/10/2011 09:53:35 - System Checkpoint

RP81: 27/10/2011 10:33:10 - Software Distribution Service 3.0

RP82: 28/10/2011 12:08:13 - System Checkpoint

RP83: 28/10/2011 16:48:06 - Software Distribution Service 3.0

RP84: 29/10/2011 21:19:43 - Software Distribution Service 3.0

RP85: 30/10/2011 22:41:36 - Software Distribution Service 3.0

RP86: 01/11/2011 08:31:09 - Software Distribution Service 3.0

RP87: 02/11/2011 09:17:58 - Software Distribution Service 3.0

RP88: 04/11/2011 10:38:36 - Software Distribution Service 3.0

RP89: 05/11/2011 11:07:53 - System Checkpoint

RP90: 05/11/2011 23:04:43 - Software Distribution Service 3.0

RP91: 07/11/2011 08:57:53 - Software Distribution Service 3.0

RP92: 08/11/2011 09:18:30 - Software Distribution Service 3.0

RP93: 09/11/2011 09:36:44 - Software Distribution Service 3.0

RP94: 09/11/2011 22:28:54 - Software Distribution Service 3.0

RP95: 10/11/2011 12:49:40 - Software Distribution Service 3.0

RP96: 10/11/2011 19:26:45 - Software Distribution Service 3.0

RP97: 10/11/2011 23:24:03 - Installed Rapport

RP98: 11/11/2011 18:04:20 - Software Distribution Service 3.0

RP99: 12/11/2011 23:03:55 - Software Distribution Service 3.0

RP100: 14/11/2011 18:14:01 - Software Distribution Service 3.0

RP101: 15/11/2011 19:02:28 - Software Distribution Service 3.0

RP102: 16/11/2011 19:49:24 - System Checkpoint

RP103: 17/11/2011 11:08:03 - Software Distribution Service 3.0

RP104: 18/11/2011 13:08:20 - Software Distribution Service 3.0

RP105: 20/11/2011 12:17:22 - Software Distribution Service 3.0

RP106: 21/11/2011 18:37:01 - Software Distribution Service 3.0

RP107: 22/11/2011 19:10:49 - System Checkpoint

RP108: 23/11/2011 08:48:42 - Software Distribution Service 3.0

RP109: 24/11/2011 09:24:51 - Software Distribution Service 3.0

RP110: 25/11/2011 12:39:49 - Software Distribution Service 3.0

RP111: 26/11/2011 13:04:06 - System Checkpoint

RP112: 27/11/2011 09:22:18 - Software Distribution Service 3.0

RP113: 28/11/2011 15:56:50 - Software Distribution Service 3.0

RP114: 29/11/2011 16:21:00 - System Checkpoint

RP115: 30/11/2011 09:39:16 - Software Distribution Service 3.0

RP116: 01/12/2011 11:13:14 - Software Distribution Service 3.0

RP117: 03/12/2011 09:14:45 - Software Distribution Service 3.0

RP118: 04/12/2011 09:16:07 - Software Distribution Service 3.0

RP119: 05/12/2011 09:27:22 - Software Distribution Service 3.0

RP120: 06/12/2011 09:51:14 - Software Distribution Service 3.0

RP121: 06/12/2011 17:02:39 - Restore Operation

RP122: 06/12/2011 17:17:32 - Software Distribution Service 3.0

RP123: 06/12/2011 19:50:22 - After Real Player installed nearly and then used system restore to get back

RP124: 08/12/2011 22:50:12 - Software Distribution Service 3.0

RP125: 10/12/2011 09:24:12 - Software Distribution Service 3.0

RP126: 11/12/2011 09:36:49 - Software Distribution Service 3.0

RP127: 12/12/2011 10:47:16 - Software Distribution Service 3.0

RP128: 13/12/2011 15:07:07 - Software Distribution Service 3.0

RP129: 19/12/2011 11:59:52 - Software Distribution Service 3.0

RP130: 19/12/2011 23:26:39 - Software Distribution Service 3.0

.

==== Installed Programs ======================

.

Adobe AIR

Adobe Flash Player 10 ActiveX

Adobe Photoshop Elements 6.0

Adobe Reader X (10.1.1)

BT Broadband Desktop Help

BT Yahoo! Toolbar

BTHomeHub

Dell Resource CD

EPSON TWAIN 5

Google Chrome

Google Toolbar for Internet Explorer

Google Update Helper

GoToAssist Corporate

High Definition Audio Driver Package - KB888111

Hotfix for Windows XP (KB2570791)

Hotfix for Windows XP (KB2633952)

Hotfix for Windows XP (KB915800-v4)

Hotfix for Windows XP (KB952287)

Hotfix for Windows XP (KB976002-v5)

hp LaserJet 1010 Series

Intel(R) Graphics Media Accelerator Driver

Intel(R) PRO Network Connections 12.1.12.0

Malwarebytes' Anti-Malware version 1.51.2.1300

Microsoft Antimalware

Microsoft Application Error Reporting

Microsoft Compression Client Pack 1.0 for Windows XP

Microsoft Office 2007 Service Pack 2 (SP2)

Microsoft Office Excel MUI (English) 2007

Microsoft Office Outlook MUI (English) 2007

Microsoft Office PowerPoint MUI (English) 2007

Microsoft Office Proof (English) 2007

Microsoft Office Proof (French) 2007

Microsoft Office Proof (Spanish) 2007

Microsoft Office Proofing (English) 2007

Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)

Microsoft Office Publisher MUI (English) 2007

Microsoft Office Shared MUI (English) 2007

Microsoft Office Shared Setup Metadata MUI (English) 2007

Microsoft Office Small Business 2007

Microsoft Office Word MUI (English) 2007

Microsoft Security Client

Microsoft Security Essentials

Microsoft Software Update for Web Folders  (English) 12

Microsoft User-Mode Driver Framework Feature Pack 1.0

MSN

PowerDVD

Rapport

Realtek High Definition Audio Driver

Roxio Creator Audio

Roxio Creator Copy

Roxio Creator Data

Roxio Creator DE

Roxio Creator Tools

Roxio Express Labeler 3

Roxio Update Manager

Security Update for 2007 Microsoft Office System (KB2288621)

Security Update for 2007 Microsoft Office System (KB2288931)

Security Update for 2007 Microsoft Office System (KB2345043)

Security Update for 2007 Microsoft Office System (KB2553089)

Security Update for 2007 Microsoft Office System (KB2553090)

Security Update for 2007 Microsoft Office System (KB2584063)

Security Update for 2007 Microsoft Office System (KB969559)

Security Update for 2007 Microsoft Office System (KB976321)

Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition

Security Update for Microsoft Office InfoPath 2007 (KB979441)

Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition

Security Update for Microsoft Office Publisher 2007 (KB2596705) 32-Bit Edition

Security Update for Microsoft Office system 2007 (972581)

Security Update for Microsoft Office system 2007 (KB974234)

Security Update for Microsoft Office Visio Viewer 2007 (KB973709)

Security Update for Microsoft Office Word 2007 (KB2344993)

Security Update for Microsoft Windows (KB2564958)

Security Update for Windows Internet Explorer 8 (KB2510531)

Security Update for Windows Internet Explorer 8 (KB2544521)

Security Update for Windows Internet Explorer 8 (KB2559049)

Security Update for Windows Internet Explorer 8 (KB2586448)

Security Update for Windows Internet Explorer 8 (KB2618444)

Security Update for Windows Internet Explorer 8 (KB982381)

Security Update for Windows Media Player (KB2378111)

Security Update for Windows Media Player (KB954155)

Security Update for Windows Media Player (KB973540)

Security Update for Windows Media Player (KB975558)

Security Update for Windows Media Player (KB978695)

Security Update for Windows Search 4 - KB963093

Security Update for Windows XP (KB2079403)

Security Update for Windows XP (KB2115168)

Security Update for Windows XP (KB2229593)

Security Update for Windows XP (KB2296011)

Security Update for Windows XP (KB2347290)

Security Update for Windows XP (KB2360937)

Security Update for Windows XP (KB2387149)

Security Update for Windows XP (KB2393802)

Security Update for Windows XP (KB2412687)

Security Update for Windows XP (KB2419632)

Security Update for Windows XP (KB2423089)

Security Update for Windows XP (KB2440591)

Security Update for Windows XP (KB2443105)

Security Update for Windows XP (KB2476490)

Security Update for Windows XP (KB2478960)

Security Update for Windows XP (KB2478971)

Security Update for Windows XP (KB2479943)

Security Update for Windows XP (KB2481109)

Security Update for Windows XP (KB2483185)

Security Update for Windows XP (KB2485663)

Security Update for Windows XP (KB2503665)

Security Update for Windows XP (KB2506212)

Security Update for Windows XP (KB2507618)

Security Update for Windows XP (KB2507938)

Security Update for Windows XP (KB2508272)

Security Update for Windows XP (KB2508429)

Security Update for Windows XP (KB2509553)

Security Update for Windows XP (KB2524375)

Security Update for Windows XP (KB2535512)

Security Update for Windows XP (KB2536276-v2)

Security Update for Windows XP (KB2544893-v2)

Security Update for Windows XP (KB2544893)

Security Update for Windows XP (KB2555917)

Security Update for Windows XP (KB2562937)

Security Update for Windows XP (KB2566454)

Security Update for Windows XP (KB2567053)

Security Update for Windows XP (KB2567680)

Security Update for Windows XP (KB2570222)

Security Update for Windows XP (KB2570947)

Security Update for Windows XP (KB2592799)

Security Update for Windows XP (KB2618451)

Security Update for Windows XP (KB2619339)

Security Update for Windows XP (KB2620712)

Security Update for Windows XP (KB2624667)

Security Update for Windows XP (KB2633171)

Security Update for Windows XP (KB2639417)

Security Update for Windows XP (KB923561)

Security Update for Windows XP (KB946648)

Security Update for Windows XP (KB950762)

Security Update for Windows XP (KB950974)

Security Update for Windows XP (KB951376-v2)

Security Update for Windows XP (KB952004)

Security Update for Windows XP (KB952954)

Security Update for Windows XP (KB954459)

Security Update for Windows XP (KB956572)

Security Update for Windows XP (KB956744)

Security Update for Windows XP (KB956802)

Security Update for Windows XP (KB956844)

Security Update for Windows XP (KB958644)

Security Update for Windows XP (KB959426)

Security Update for Windows XP (KB960803)

Security Update for Windows XP (KB960859)

Security Update for Windows XP (KB961501)

Security Update for Windows XP (KB969059)

Security Update for Windows XP (KB970430)

Security Update for Windows XP (KB971657)

Security Update for Windows XP (KB972270)

Security Update for Windows XP (KB973507)

Security Update for Windows XP (KB973869)

Security Update for Windows XP (KB973904)

Security Update for Windows XP (KB974112)

Security Update for Windows XP (KB974318)

Security Update for Windows XP (KB974392)

Security Update for Windows XP (KB974571)

Security Update for Windows XP (KB975025)

Security Update for Windows XP (KB975467)

Security Update for Windows XP (KB975560)

Security Update for Windows XP (KB975562)

Security Update for Windows XP (KB975713)

Security Update for Windows XP (KB977816)

Security Update for Windows XP (KB977914)

Security Update for Windows XP (KB978338)

Security Update for Windows XP (KB978542)

Security Update for Windows XP (KB978601)

Security Update for Windows XP (KB978706)

Security Update for Windows XP (KB979309)

Security Update for Windows XP (KB979482)

Security Update for Windows XP (KB979687)

Security Update for Windows XP (KB980436)

Security Update for Windows XP (KB981322)

Security Update for Windows XP (KB981997)

Security Update for Windows XP (KB982132)

Security Update for Windows XP (KB982665)

SpywareBlaster 4.4

Update for 2007 Microsoft Office System (KB967642)

Update for Microsoft Office 2007 suites (KB2596651) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2596789) 32-Bit Edition

Update for Microsoft Office 2007 System (KB2539530)

Update for Microsoft Office Excel 2007 (KB2596596) 32-Bit Edition

Update for Microsoft Office Outlook 2007 (KB2583910)

Update for Outlook 2007 Junk Email Filter (KB2596560)

Update for Windows Internet Explorer 8 (KB2447568)

Update for Windows XP (KB2345886)

Update for Windows XP (KB2467659)

Update for Windows XP (KB2541763)

Update for Windows XP (KB2607712)

Update for Windows XP (KB2616676)

Update for Windows XP (KB2641690)

Update for Windows XP (KB898461)

Update for Windows XP (KB951978)

Update for Windows XP (KB955759)

Update for Windows XP (KB968389)

Update for Windows XP (KB971029)

Update for Windows XP (KB971737)

Update for Windows XP (KB973687)

Update for Windows XP (KB973815)

WebFldrs XP

Windows Internet Explorer 8

Windows Media Format 11 runtime

Windows Media Player 11

Windows Search 4.0

Windows XP Service Pack 3

Yahoo! Software Update

.

==== End Of File ===========================

Microsoft Windows XP Home Edition  5.1.2600.3.1252.1.1033.18.2037.1271 [GMT 0:00]

.

AV: Microsoft Security Essentials *Enabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}

.

============== Running Processes ===============

.

C:\WINDOWS\system32\svchost -k DcomLaunch

svchost.exe

c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe

C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe

C:\WINDOWS\System32\svchost.exe -k netsvcs

C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup

svchost.exe

svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\igfxtray.exe

C:\WINDOWS\system32\hkcmd.exe

C:\WINDOWS\system32\igfxpers.exe

C:\WINDOWS\system32\igfxsrvc.exe

C:\WINDOWS\RTHDCPL.EXE

C:\Program Files\Microsoft Security Client\msseces.exe

C:\Program Files\Adobe\Photoshop Elements 6.0\apdproxy.exe

C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe

C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe

C:\Program Files\BT Broadband Desktop Help\btbb\BTHelpNotifier.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\Windows Desktop Search\WindowsSearch.exe

svchost.exe

C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe

C:\Program Files\Common Files\Motive\McciCMService.exe

C:\Program Files\Hewlett-Packard\Toolbox2.0\Javasoft\JRE\1.3.1\bin\javaw.exe

C:\WINDOWS\system32\svchost.exe -k imgsvc

C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

C:\WINDOWS\system32\SearchIndexer.exe

C:\Program Files\Internet Explorer\IEXPLORE.EXE

C:\Program Files\Trusteer\Rapport\bin\RapportService.exe

C:\Program Files\Internet Explorer\IEXPLORE.EXE

C:\WINDOWS\system32\SearchProtocolHost.exe

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://www.bt.yahoo.com

uInternet Settings,ProxyOverride =

BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll

BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.7.7018.1622\swg.dll

BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn\YTSingleInstance.dll

TB: BT Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll

TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

uRun: [CTFMON.EXE] c:\windows\system32\ctfmon.exe

uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"

uRun: [Google Update] "c:\documents and settings\gilly\local settings\application data\google\update\GoogleUpdate.exe" /c

uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background

mRun: [IgfxTray] c:\windows\system32\igfxtray.exe

mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe

mRun: [Persistence] c:\windows\system32\igfxpers.exe

mRun: [RTHDCPL] RTHDCPL.EXE

mRun: [Alcmtr] ALCMTR.EXE

mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey

mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"

mRun: [Adobe Photo Downloader] "c:\program files\adobe\photoshop elements 6.0\apdproxy.exe"

mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"

mRun: [ ]

mRun: [StatusClient] c:\program files\hewlett-packard\toolbox2.0\apache tomcat 4.0\webapps\toolbox\statusclient\StatusClient.exe /auto

mRun: [TomcatStartup] c:\program files\hewlett-packard\toolbox2.0\hpbpsttp.exe

mRun: [btbb_McciTrayApp] "c:\program files\bt broadband desktop help\btbb\BTHelpNotifier.exe"

dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe

IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000

IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe

IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL

DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/E/5/6/E5611B10-0D6D-4117-8430-A67417AA88CD/LegitCheckControl.cab

TCP: DhcpNameServer = 192.168.1.254

TCP: Interfaces\{3165F794-DCCB-4171-BA4E-3A0F04098910} : DhcpNameServer = 192.168.1.254

Notify: GoToAssist - c:\program files\citrix\gotoassist\615\G2AWinLogon.dll

Notify: igfxcui - igfxdev.dll

SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll

.

============= SERVICES / DRIVERS ===============

.

R0 RapportKELL;RapportKELL;c:\windows\system32\drivers\RapportKELL.sys [2011-11-7 56208]

R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2011-4-18 165648]

R1 MpKsl804fa37c;MpKsl804fa37c;c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{82ac7327-0df9-4cb5-87ae-4bbebcfca563}\MpKsl804fa37c.sys [2011-12-20 29904]

R1 RapportCerberus_34302;RapportCerberus_34302;c:\documents and settings\all users\application data\trusteer\rapport\store\exts\rapportcerberus\34302\RapportCerberus32_34302.sys [2011-12-19 228208]

R1 RapportEI;RapportEI;c:\program files\trusteer\rapport\bin\RapportEI.sys [2011-11-7 71440]

R1 RapportPG;RapportPG;c:\program files\trusteer\rapport\bin\RapportPG.sys [2011-11-7 164112]

R2 RapportMgmtService;Rapport Management Service;c:\program files\trusteer\rapport\bin\RapportMgmtService.exe [2011-11-7 931640]

R3 RapportIaso;RapportIaso;c:\documents and settings\all users\application data\trusteer\rapport\store\exts\rapportms\baseline\RapportIaso.sys [2011-11-7 21520]

S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2011-8-26 136176]

S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2011-8-26 136176]

.

=============== Created Last 30 ================

.

2011-12-20 10:14:38 29904 ----a-w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{82ac7327-0df9-4cb5-87ae-4bbebcfca563}\MpKsl804fa37c.sys

2011-12-20 10:14:33 56200 ----a-w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{82ac7327-0df9-4cb5-87ae-4bbebcfca563}\offreg.dll

2011-12-19 12:00:00 6823496 ----a-w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{82ac7327-0df9-4cb5-87ae-4bbebcfca563}\mpengine.dll

2011-12-06 17:05:17 -------- d-----w- c:\windows\system32\wbem\repository\FS

2011-12-06 17:05:17 -------- d-----w- c:\windows\system32\wbem\Repository

.

==================== Find3M  ====================

.

2011-11-23 13:25:32 1859584 ----a-w- c:\windows\system32\win32k.sys

2011-11-07 21:28:38 56208 ----a-w- c:\windows\system32\drivers\RapportKELL.sys

2011-11-04 19:20:51 916992 ----a-w- c:\windows\system32\wininet.dll

2011-11-04 19:20:51 43520 ------w- c:\windows\system32\licmgr10.dll

2011-11-04 19:20:51 1469440 ------w- c:\windows\system32\inetcpl.cpl

2011-11-04 11:23:59 385024 ------w- c:\windows\system32\html.iec

2011-11-01 16:07:10 1288704 ----a-w- c:\windows\system32\ole32.dll

2011-10-28 05:31:48 33280 ----a-w- c:\windows\system32\csrsrv.dll

2011-10-25 13:37:08 2148864 ----a-w- c:\windows\system32\ntoskrnl.exe

2011-10-25 12:52:02 2027008 ----a-w- c:\windows\system32\ntkrnlpa.exe

2011-10-18 11:13:22 186880 ----a-w- c:\windows\system32\encdec.dll

2011-10-10 14:22:41 692736 ----a-w- c:\windows\system32\inetcomm.dll

2011-09-28 07:06:50 599040 ----a-w- c:\windows\system32\crypt32.dll

2011-09-26 10:41:20 611328 ------w- c:\windows\system32\uiautomationcore.dll

2011-09-26 10:41:20 220160 ----a-w- c:\windows\system32\oleacc.dll

2011-09-26 10:41:14 20480 ----a-w- c:\windows\system32\oleaccrc.dll

.

============= FINISH: 10:27:26.00 ===============

Bugbatter

I really am not sure what I am doing - I hope this is right but it seems to be taking a huge amount of space on this forum.

Finally,

1. I did not understand how to 'disable any script blocker'.

2. I did not disable my MSE - the above worked so was that OK?

That's good.  

No - used computer a lot since computer was wiped clean and started again.  It has just started to appear a few weeks ago.  

Each time it asks if i want to run scrips on this page I answer 'No' - because I do not understand it.  Is that right?

Would it help if I record what I am doing each time I get the message?

You did just fine. I still do not see any malware in there. Was this the first time you tried to visit the site since the work was done on your computer in August? Does the error happen on only one website and are you still seeing it?

It sounds as if the error is on the page, or your security is blocking it. If you answer "Yes" that would clear it up. Do you get the same error if you use another computer to access that page?