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davidearnest

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davidearnest

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September 30th, 2007 14:00

JS/Linker.H@troj

My F-Secure (through Charter Communications) is detecting the JS/Linker.H@troj trojan.  F-Secure cannot delete it, nor can I delete it manually.  The F-Secure website lists this as a known trojan, but provides no information about how to rid my computer of it.  Tech support has been non-responsive and I cannot find anything on the internet about it other than what it is and offers to purchase programs to get rid of it.  Any suggestions?  Thanks,   Dave
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    ky331

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    Posted September 30th, 2007 14:00

    Unless you can locate some more definitive information on the particular trojan, it might be best for you to generate and post a HiJackThis log, in the HJT forum, and wait for some help there:

    Download the latest version of Trend Micro's HiJackThis (HJT) [version 2.0.2]   installer   from
     
    Save it to your Desktop.
     
    Double-click on the     HJTInstall.exe    file you just downloaded, and click on the   Install   button, to install HJT in the suggested/default folder,
    C:\Program Files\Trend Micro\HijackThis
     
    ( As part of the installation, a shortcut to the HJT   program  will be placed on your Desktop, and another shortcut in your START menu [for easy-access to using HJT in the future ---
    you only need to run the  program  again, but not the  installer ] ).
     
    After installation, HJT will automatically open and start running.  
    [If this is your   first time  running HJT, please read and accept the EULA (End-User License Agreement)]
     
     
    Click on  Do a System Scan and Save a LogFile

     

    This will automatically open NotePad

     

    Copy the entire file from NotePad:  EDIT/SelectAll, EDIT/Copy

     

    Then go to the forum dedicated for HiJack This logs (**NOT** back here), and  PASTE the results there:

     

    http://forums.us.dell.com/supportforums/board?board.id=si_hijack

     

    Be sure to include a detailed description of any problems/errors/warnings you are encountering.  

    Also, please indicate the steps you've already taken, if any, in terms of running anti-malware scanners or malware removal tools.

     
    When you submit your HJT log, please make sure the box under your text which shows "Automatically convert carriage returns to HTML line breaks" is checked, or your log may not format correctly... it should consist of separate/readable lines, not one large "jumble".
     

    Hopefully, one of the HJT experts will get to it as quickly as possible.

     

    WARNING:  HiJack This is a VERY POWERFUL tool.  While it's  completely safe  for you to download, generate, and post your log (as described above), you should *NOT* attempt to do anything else (in particular, do NOT use it to delete/fix any entries) until you are advised to do so by a forum expert!!   Improper use of this tool can severely damage your system.

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