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salmonthefish
3 Posts
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975
July 28th, 2010 13:00
No Clue About This
Hello I have a Dell XPS M1530, I have no idea what this is, but I have no clue if this is a driver problem or a virus problem. I have McAfee virus protection, and it isn't finding anything, and neither does PC Tools. Also, I was able to take a picture of what happens, first picture being what first happened moving down to the most recent photo. Please Help.
Greg
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Posted July 28th, 2010 13:00
It doesn't look to be a virus problem unless you have been experiencing other virus symptoms such as advertisements' audio or redirects while online. I'm not saying definitely not a virus, but first it might be helpful to rule out other causes. I suggest posting on the Dell Laptop forum to see if they can help you. If no luck there, you could try posting diagnostic logs on the Malware Removal forum, but they would need to be run on the machine that you are having a problem with. If this is happening even in Safemode, I don't know how you would run scans and see the reports.
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Posted July 28th, 2010 14:00
You're welcome. Good luck. :emotion-21:
salmonthefish
3 Posts
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Posted July 28th, 2010 13:00
Thank you, at least now I know where to go