UNSOLVED

lynlap

updated

21 years ago

L

lynlap

22 Posts

0

890

September 18th, 2005 20:00

Repost: Please help! Winfixer problem

Help!  It seems this winfixer keeps coming back, and I've tried spysweeper, adaware, and my own symantec protection, and it keeps coming back.
 
I followed the instructions below, and have downloaded a version of HiJack This to a separate folder, and have run the application, and just copied the notepad notes.  What do I do now?   THANKS SO MUCH FOR ANY HELP!
 
Also, just an FYI, I accidentally downloaded the a version in a temp directory, then noticed the instructions about making a new folder.  What happens to the stuff in the temp folder?   Should I delete it or will it delete my personal stuff?   So, basically I have two versions, one in the CORRECT separate folder, and one in the temp folder....gosh, I'm a MORAN!
 
Logfile of HijackThis v1.99.1
Scan saved at 9:48:40 AM, on 9/18/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Citrix\ICA Client\ssonsvr.exe
C:\Program Files\Connected\AgentSrv.EXE
C:\Program Files\ISS\issSensors\DesktopProtection\blackd.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\WINDOWS\srvany.exe
C:\WINDOWS\System32\locator.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\savroam.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\CCM\CcmExec.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Connected\CBSysTray.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe
C:\Program Files\ISS\issSensors\DesktopProtection\blackice.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\DOCUME~1\I807967\LOCALS~1\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www50.sap.com/useducation/index.asp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://intranet.sap.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://proxy:8083
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy:8080
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.sap.corp;*.sap-ag.de;
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: MSEvents Object - {52B1DFC7-AAFC-4362-B103-868B0683C697} - C:\WINDOWS\System32\hgdcd.dll
O2 - BHO: Plugin Class - {56CD20F0-7C09-11D5-A768-0050042307CE} - C:\Program Files\SAP\SAP Tutor\PlayerIE.dll
O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBarBHO.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [NAV DefAlert] C:\PROGRA~1\Navnt\defalert.exe
O4 - HKLM\..\Run: [AdminCheck] wscript "C:\Program Files\sap\eus\_admincheck.vbs"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKLM\..\RunOnce: [z_Oudescription] C:\Program Files\SAP\EUS\_OUdescription.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: Connected TaskBar Icon.LNK = C:\Program Files\Connected\CBSysTray.exe
O4 - Global Startup: RealSecure(r) Desktop Protector.lnk = ?
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://intranet.sap.com
O15 - Trusted Zone: *.sap.corp (HKLM)
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1126897401079
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1126897369629
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.kodakgallery.com/downloads/BUM/BUM_WIN_IE_1/axofupld.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {BCBC9371-595D-11D4-A96D-00105A1CEF6C} (View22RTE Class) - http://hgtv3.view22.com/view22/app/view22rte.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = dca.sap.corp
O17 - HKLM\Software\..\Telephony: DomainName = dca.sap.corp
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = dca.sap.corp
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = dca.sap.corp,phl.sap.corp,wdf.sap.corp,sap.corp
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = dca.sap.corp,phl.sap.corp,wdf.sap.corp,sap.corp
O20 - Winlogon Notify: hgdcd - C:\WINDOWS\System32\hgdcd.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O20 - Winlogon Notify: PCANotify - C:\WINDOWS\SYSTEM32\PCANotify.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Connected Agent Service (AgentSrv) - Connected Corporation - C:\Program Files\Connected\AgentSrv.EXE
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: pcAnywhere Host Service (awhost32) - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe
O23 - Service: BlackICE - Internet Security Systems, Inc. - C:\Program Files\ISS\issSensors\DesktopProtection\blackd.exe
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: RapApp - Internet Security Systems, Inc. - C:\Program Files\ISS\issSensors\DesktopProtection\RapApp.exe
O23 - Service: Rescue_Account - Unknown owner - C:\WINDOWS\srvany.exe
O23 - Service: SAVRoam - symantec - C:\PROGRA~1\SYMANT~1\SYMANT~1\savroam.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
 
  • dobhar

    2 Intern

    •

    1132 Posts

    284

    0

    Posted September 19th, 2005 04:00

    Hi lynlap... ;)

    My name is dobhar and I will be looking over your log. The log you posted is from the HijackThis log in your temp folder. Please post a log from the "other" folder which should be "HJT" if you followed the instructions. Once you post that log I will go through it and post back.

    If you have any questions please post back as a reply to this Thread\Topic and I will be advised by email so I can return and help you. Do not start another Thread\Topic.

    Thank You and Safe Surfing... :)
  • lynlap

    22 Posts

    284

    0

    Posted September 19th, 2005 12:00

    Hi dohbar:

    I hope I got it right this time, here you go....

     

    Logfile of HijackThis v1.99.1
    Scan saved at 9:13:42 AM, on 9/19/2005
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\csrss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\System32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Citrix\ICA Client\ssonsvr.exe
    C:\Program Files\Connected\AgentSrv.EXE
    C:\Program Files\ISS\issSensors\DesktopProtection\blackd.exe
    C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
    C:\WINDOWS\srvany.exe
    C:\WINDOWS\System32\locator.exe
    C:\PROGRA~1\SYMANT~1\SYMANT~1\savroam.exe
    C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\System32\CCM\CcmExec.exe
    C:\WINDOWS\System32\alg.exe
    C:\WINDOWS\System32\wbem\wmiprvse.exe
    C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
    C:\WINDOWS\AGRSMMSG.exe
    C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
    C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
    C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Connected\CBSysTray.exe
    C:\WINDOWS\System32\wbem\wmiprvse.exe
    C:\Program Files\ISS\issSensors\DesktopProtection\blackice.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\WINDOWS\explorer.exe
    C:\WINDOWS\system32\wuauclt1.exe
    C:\hjt\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www50.sap.com/useducation/index.asp
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://intranet.sap.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://proxy:8083
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy:8080
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.sap.corp;*.sap-ag.de;
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: MSEvents Object - {52B1DFC7-AAFC-4362-B103-868B0683C697} - C:\WINDOWS\System32\hgdcd.dll
    O2 - BHO: Plugin Class - {56CD20F0-7C09-11D5-A768-0050042307CE} - C:\Program Files\SAP\SAP Tutor\PlayerIE.dll
    O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBarBHO.dll
    O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
    O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
    O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll
    O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
    O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
    O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
    O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [NAV DefAlert] C:\PROGRA~1\Navnt\defalert.exe
    O4 - HKLM\..\Run: [AdminCheck] wscript "C:\Program Files\sap\eus\_admincheck.vbs"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
    O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
    O4 - HKLM\..\RunOnce: [z_Oudescription] C:\Program Files\SAP\EUS\_OUdescription.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
    O4 - Global Startup: Connected TaskBar Icon.LNK = C:\Program Files\Connected\CBSysTray.exe
    O4 - Global Startup: RealSecure(r) Desktop Protector.lnk = ?
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML
    O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
    O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
    O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
    O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
    O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
    O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
    O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
    O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
    O9 - Extra button: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O14 - IERESET.INF: START_PAGE_URL=http://intranet.sap.com
    O15 - Trusted Zone: *.sap.corp (HKLM)
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1126897401079
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1126897369629
    O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.kodakgallery.com/downloads/BUM/BUM_WIN_IE_1/axofupld.cab
    O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
    O16 - DPF: {BCBC9371-595D-11D4-A96D-00105A1CEF6C} (View22RTE Class) - http://hgtv3.view22.com/view22/app/view22rte.cab
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = dca.sap.corp
    O17 - HKLM\Software\..\Telephony: DomainName = dca.sap.corp
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = dca.sap.corp
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = dca.sap.corp,phl.sap.corp,wdf.sap.corp,sap.corp
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = dca.sap.corp,phl.sap.corp,wdf.sap.corp,sap.corp
    O20 - Winlogon Notify: hgdcd - C:\WINDOWS\System32\hgdcd.dll
    O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
    O20 - Winlogon Notify: PCANotify - C:\WINDOWS\SYSTEM32\PCANotify.dll
    O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: Connected Agent Service (AgentSrv) - Connected Corporation - C:\Program Files\Connected\AgentSrv.EXE
    O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
    O23 - Service: pcAnywhere Host Service (awhost32) - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe
    O23 - Service: BlackICE - Internet Security Systems, Inc. - C:\Program Files\ISS\issSensors\DesktopProtection\blackd.exe
    O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
    O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
    O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
    O23 - Service: RapApp - Internet Security Systems, Inc. - C:\Program Files\ISS\issSensors\DesktopProtection\RapApp.exe
    O23 - Service: Rescue_Account - Unknown owner - C:\WINDOWS\srvany.exe
    O23 - Service: SAVRoam - symantec - C:\PROGRA~1\SYMANT~1\SYMANT~1\savroam.exe
    O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe

     

  • dobhar

    2 Intern

    •

    1132 Posts

    284

    0

    Posted September 19th, 2005 16:00

    Hi lynlap...

    Got your new log...I will go through it and post something back as soon as possible.

    I do have one question though...Is this your ISP?
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = dca.sap.corp
    O17 - HKLM\Software\..\Telephony: DomainName = dca.sap.corp
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = dca.sap.corp
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = dca.sap.corp,phl.sap.corp,wdf.sap.corp,sap.corp
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = dca.sap.corp,phl.sap.corp,wdf.sap.corp,sap.corp


    Please advise soon...

    Thanks,
  • lynlap

    22 Posts

    284

    0

    Posted September 19th, 2005 18:00

    Hi again:

     

    ISP?  I'm not sure what you mean?  I use aol or yahoo, but I'm also on my work laptop which I use at home too.  Does that help?

  • dobhar

    2 Intern

    •

    1132 Posts

    284

    0

    Posted September 19th, 2005 22:00

    Hi lynlap...

    Your Internet provider... Does SAP mean anything to you? => http://www50.sap.com/useducation/index.asp? or http://intranet.sap.com. Are you running a SAP program?

    ISP - Short for Internet Service Provider, a company that provides access to the Internet. For a monthly fee, the service provider gives you a software package, username, password and access phone number. Equipped with a modem, you can then log on to the Internet and browse the World Wide Web and USENET, and send and receive e-mail.

    In addition to serving individuals, ISPs also serve large companies, providing a direct connection from the company's networks to the Internet. ISPs themselves are connected to one another through Network Access Points (NAPs).

    ______________________________________________________________

    Let's get to it...
    _____________________________________________________

    Please print out or copy these instructions\tutorials to Notepad as the internet will be unavailble to you at certain points of the removal process. Make sure to work through all the Steps in the exact order in which they are listed below. If there's anything that you don't understand, ask your question(s) before moving on with the fixes.
    _____________________________________________________

    Step 1.
    ==========

    We need to uninstall some programs (if found in list) using " Add or Remove Programs" in the Control Panel:
    - Get into Control Panel.
    - Double-click " Add or Remove Programs".
    - Look in the Currently installed programs box for each program listed below and if it is there:
    - Click on it to select it.
    - Click " Change/Remove" (or " Change") button.
    - If you are prompted to confirm the removal of the program, click " Yes"

    ViewPoint

    Step 2.
    ==========

    Please download and install CCleaner from http://www.ccleaner.com/download123.asp
    (Note: DO NOT run this program yet)

    Step 3.
    ==========

    Please download VundoFix.exe from http://www.atribune.org/downloads/VundoFix.exe to your desktop.
    - Double-click VundoFix.exe to extract the files...This will create a VundoFix folder on your desktop.
    - After the files are extracted, please reboot your computer into Safe Mode.

    Step 4.
    ==========

    - Reboot computer into " Safe Mode" Using the F8 method:
    - As soon as the BIOS is loaded begin tapping the F8 key until the Boot Menu appears
    - Use the arrow keys to select the Safe Mode menu item
    (Note: For additional help in booting into Safe Mode, see the following site - http://www.pchell.com/support/safemode.shtml)

    Step 5.
    ==========

    We need to make sure all Hidden Files are showing so please:
    * Open " My Computer" then click on " Tools" and from the drop down menu select " Folder Options".
    * Select the " View" tab.
    * Under the " Hidden files and folders" heading SELECT " Show hidden files and folders".
    * UNCHECK the " Hide file extensions for known types option".
    * UNCHECK the " Hide protected operating system files (recommended) option".
    * Click " Yes" to confirm.
    * Click " OK"

    Step 6.
    ==========

    - Make sure SpySweeper is " Disabled or closed" as it may interfer with this fix
    - Open the VundoFix folder on your Desktop
    - Double-click on KillVundo.bat to run it
    - You will first be presented with a warning and a list of forums to seek help at. It should look like this:

    VundoFix V2.1 by Atri
    By pressing enter you agree that you are using this at your own risk
    Please seek assistance at one of the following forums:
    http://www.atribune.org/forums
    http://www.247fixes.com/forums
    http://www.geekstogo.com/forum
    http://forums.net-integration.net


    - At this point press enter one time.
    - Next you will see:

    Type in the filepath as instructed by the forum staff
    Then Press Enter, Then F6, Then Enter Again to continue with the fix.


    -At this point please type the following file path (Note: make sure to enter it exactly as below!):
    C:\WINDOWS\System32\hgdcd.dll
    - Press Enter, then press the F6 key, then press Enter one more time to continue with the fix.
    - Next you will see:

    Please type in the second filepath as instructed by the forum staff
    Then Press Enter, Then F6, Then Enter again to continue with the fix.


    - At this point please type the following file path (Note: make sure to enter it exactly as below!):
    C:\WINDOWS\System32\dcdgh.*
    - Press Enter, then press the F6 key, then press Enter one more time to continue with the fix.
    - The fix will run then HijackThis will open...
    - Select\check the following entries below, Double-check to make sure that only these entries are checked...

    O2 - BHO: MSEvents Object - {52B1DFC7-AAFC-4362-B103-868B0683C697} - C:\WINDOWS\System32\hgdcd.dll
    O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBarBHO.dll
    O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll
    O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML
    O16 - DPF: {BCBC9371-595D-11D4-A96D-00105A1CEF6C} (View22RTE Class) - http://hgtv3.view22.com/view22/app/view22rte.cab
    O20 - Winlogon Notify: hgdcd - C:\WINDOWS\System32\hgdcd.dll


    If you or an Administrator set these entries below in "Green" by using Spybot Search & Destroy, leave them. Otherwise, select them also and fix...
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present


    - Click the " Fix checked" button...
    - After you have fixed these items, close HijackThis and Press any key to Force a reboot of your computer.
    - Pressing any key will cause a " Blue Screen of Death". This is normal, do not worry!
    - Once your machine reboots, reboot into " Normal Mode" and continue with the instructions below.

    Step 7.
    ==========

    We now need to cleanup all the Temp, Temorary Internet Files, Recycle Bin, etc...
    - Start the CCleaner program
    - Get into " Options" => Select " Advanced" => Deselect\uncheck " Only delete files in Windows Temp folders older than 48 hours"
    - We are only going to work with the "Cleaner" section. (Note: Do not use the "Issues" section)
    - click on the Run Cleaner button in the lower right-hand corner
    - After complete close program

    Step 8.
    ==========

    Delete the following folder(s) in BOLD only. (Note: Don't be concern if can't find but advise if not found)
    Folder(s)...
    C:\Program Files\ Viewpoint <<<= Delete This Folder

    Step 9.
    ==========

    Run Panda's online virus scan from http://www.pandasoftware.com/products/activescan.htm and perform a full system scan.
    - Once you are on the Panda site click the " Scan your PC" button
    - A new window will open...click the big " Check Now" button
    - Enter your Country
    - Enter your State/Province
    - Enter your e-mail address and click send
    - Select either Home User or Company
    - Click the big Scan Now button
    - If it wants to install an ActiveX component allow it
    - It will start downloading the files it requires for the scan (Note: It will take a couple minutes)
    - Click on " Local Disks" to start the scan
    - Post Panda scan results in your next reply

    Step 10.
    ==========

    - Post a fresh new HijackTHis log
    - Post the Vundofix.txt log
    - Post the Panda ActiveScan results
  • lynlap

    22 Posts

    284

    0

    Posted September 20th, 2005 01:00

    Hi dohbar:

    Sorry for the questions, but my first question is this:

    For step one, the only program I'm suppose to remove is VIEWPOINT?

  • lynlap

    22 Posts

    284

    0

    Posted September 20th, 2005 01:00

    Hi again!

    Wow, ok, let me do this one step at a time, I'm not very computer literate, so wish me luck.

    Oh and yes, SAP is my company, so those links are fine.  Will all this hurt my SAP files?

     

    Thanks!

  • lynlap

    22 Posts

    284

    0

    Posted September 20th, 2005 02:00

    OK, I figured out the safe mode question, so ignore that one.

     

  • lynlap

    22 Posts

    284

    0

    Posted September 20th, 2005 02:00

    Hi dobhar:

    I'm on step 4, booting in safe mode.  I'm having problems.  I had 3 choices of safe mode:

    • safe mode
    • safe mode networking
    • safe mode command prompt

     

    I chose safe mode.  Then it went through steps until I had to log on, and it would not accept my user name and password..   Did I chose the wrong one?  I can't seem to boot in safe mode, so now I'm stuck.

     

     

  • dobhar

    2 Intern

    •

    1132 Posts

    304

    0

    Posted September 20th, 2005 03:00

    Yes please...I need a NEW fresh log to work with.

    Thanks,