wertmd,

Go ahea and post up a HiJackThis log for review, and we'll see if something on your system might be causing that problem.

Mike.

How do you post a "Hijackthislog" message?

wertmd,

See the post at the top of this forum for instructions. If your still having problems, just post back.

Mike.

 

wertmd,

Yes, i'd be glad to.

Download HiJackThis from here. When it's down, unzip it to C:\HJT and run it. Click "Scan" then "Save log" (it'll be the same button). When Notepad pops-up, right-click anywere on the notepad text, then select "Select All", then right-click again, and select "Copy". Now, reply back to this message, then in the message body, right-click and select "Paste"; post the log along with any thing else you might want to add about the problem your system is having. Close both Notepad and HiJackThis; don't 'fix' anything with it just yet, as most of what it reports is 'good'.

Mike.

 

I'm sorry.  I am not computer-literate enough to understand the instructions for the HijackThislog.  Can you help?

I am having the same problem as this guy!
I have run Spybot , Spyware Sweeper , Norton 2005 System works ,with no luck.
I have run hijack this & this is what i got -
Logfile of HijackThis v1.99.0
Scan saved at 22:42:39, on 29/12/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~2\NORTON~2\NPROTECT.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\PROGRA~1\NORTON~2\NORTON~2\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\System32\LXSUPMON.EXE
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\WINDOWS\iau.exe
C:\WINDOWS\stisvsq.exe
C:\WINDOWS\svshost.exe
C:\WINDOWS\lssas.exe
C:\WINDOWS\mservice.exe
C:\WINDOWS\msqdevl.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\?hkntfs.exe
C:\Documents and Settings\Steve Bowers\Application Data\eetu.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\WinRAR\WinRAR.exe
C:\DOCUME~1\STEVEB~1\LOCALS~1\Temp\Rar$EX01.094\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://213.159.117.134/index.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://easy-search.biz
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://213.159.117.134/index.php
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://easy-search.biz
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = http://213.159.117.134/index.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 127.0.0.1:8080
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = local
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {43FB6551-E818-0FB2-8003-64550DF47E18} - C:\WINDOWS\System32\qdbmoae.dll
O2 - BHO: DOMP Class - {4C1B116F-2860-46db-8E6C-B4BFC4DFD683} - C:\WINDOWS\ietlbass.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [CloneCDElbyCDFL] "C:\Program Files\Elaborate Bytes\CloneCD\ElbyCheck.exe" /L ElbyCDFL
O4 - HKLM\..\Run: [MyFastAccess] C:\WINDOWS\system32\myfastupdate.exe
O4 - HKLM\..\Run: [Omnipage] C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [LXSUPMON] C:\WINDOWS\System32\LXSUPMON.EXE RUN
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [Microsoft Internet Acceleration Utility] iau.exe
O4 - HKLM\..\Run: [Internet Connection Wizard] stisvsq.exe
O4 - HKLM\..\Run: [Games Acceleration] svshost.exe
O4 - HKLM\..\Run: [Internet Mail and News] msqdevl.exe
O4 - HKLM\..\Run: [Microsoft Management Console] lssas.exe
O4 - HKLM\..\Run: [Multimedia extensions] mservice.exe
O4 - HKLM\..\Run: [DVD43] "C:\Program Files\DVD Region+CSS Free\DVDRegionFree.exe" /hidden
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [Fjfiq] C:\WINDOWS\System32\?hkntfs.exe
O4 - HKCU\..\Run: [Aida] C:\Documents and Settings\Steve Bowers\Application Data\eetu.exe
O4 - HKCU\..\Run: [Norton SystemWorks] "C:\Program Files\Norton SystemWorks\cfgwiz.exe" /GUID {05858CFD-5CC4-4ceb-AAAF-CF00BF39736A} /MODE CfgWiz
O4 - HKCU\..\Run: [Microsoft Internet Acceleration Utility] iau.exe
O4 - HKCU\..\Run: [Internet Connection Wizard] stisvsq.exe
O4 - HKCU\..\Run: [Games Acceleration] svshost.exe
O4 - HKCU\..\Run: [Internet Mail and News] msqdevl.exe
O4 - HKCU\..\Run: [Microsoft Management Console] lssas.exe
O4 - HKCU\..\Run: [Multimedia extensions] mservice.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O13 - DefaultPrefix: http://ehttp.cc/?
O13 - WWW Prefix: http://ehttp.cc/?
O13 - WWW. Prefix: http://ehttp.cc/?
O15 - Trusted Zone: *.05p.com
O15 - Trusted Zone: *.clickspring.net
O15 - Trusted Zone: *.flingstone.com
O15 - Trusted Zone: *.mt-download.com
O15 - Trusted Zone: *.my-internet.info
O15 - Trusted Zone: *.scoobidoo.com
O15 - Trusted Zone: *.searchbarcash.com
O15 - Trusted Zone: *.searchmiracle.com
O15 - Trusted Zone: *.skoobidoo.com
O15 - Trusted Zone: *.windupdates.com
O15 - Trusted Zone: *.05p.com (HKLM)
O15 - Trusted Zone: *.clickspring.net (HKLM)
O15 - Trusted Zone: *.flingstone.com (HKLM)
O15 - Trusted Zone: *.mt-download.com (HKLM)
O15 - Trusted Zone: *.my-internet.info (HKLM)
O15 - Trusted Zone: *.scoobidoo.com (HKLM)
O15 - Trusted Zone: *.searchbarcash.com (HKLM)
O15 - Trusted Zone: *.searchmiracle.com (HKLM)
O15 - Trusted Zone: *.skoobidoo.com (HKLM)
O15 - Trusted Zone: *.windupdates.com (HKLM)
O15 - Trusted IP range: 206.161.125.149
O15 - Trusted IP range: 206.161.125.149 (HKLM)
O16 - DPF: {f760cb9e-c60f-4a89-890e-fae8b849493e} -
O17 - HKLM\System\CCS\Services\Tcpip\..\{7AA99DF8-E5DA-43A5-AD5D-670B59E77023}: NameServer = 80.225.252.58 80.225.252.50
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: LexBce Server - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~2\NPROTECT.EXE
O23 - Service: NVIDIA Display Driver Service - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~2\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Ulead Burning Helper - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
O23 - Service: TrueVector Internet Monitor - Zone Labs Inc. - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe

Please help this is driving me mad!

Henry,

That system is loaded to the gills!

-

Let's start here...

Mike , i tried doing everything you said. the trendmicro scan would not work, but I think this is down to Internet Explorer not working. I am having to use Firefox.
So I ran my Norton 2005 instead , then followed the other operations as directed.
The hjt log is as follows :
Logfile of HijackThis v1.99.0
Scan saved at 19:41:32, on 30/12/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~2\NORTON~2\NPROTECT.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\PROGRA~1\NORTON~2\NORTON~2\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\system32\myfastupdate.exe
C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\System32\LXSUPMON.EXE
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\WINDOWS\stisvsq.exe
C:\WINDOWS\svshost.exe
C:\WINDOWS\msqdevl.exe
C:\WINDOWS\lssas.exe
C:\WINDOWS\mservice.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\?hkntfs.exe
C:\Documents and Settings\Steve Bowers\Application Data\eetu.exe
C:\WINDOWS\iau.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Messenger\msmsgs.exe
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://easy-search.biz
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://easy-search.biz
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 127.0.0.1:8080
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = local
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: DOMP Class - {4C1B116F-2860-46db-8E6C-B4BFC4DFD683} - C:\WINDOWS\ietlbass.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [CloneCDElbyCDFL] "C:\Program Files\Elaborate Bytes\CloneCD\ElbyCheck.exe" /L ElbyCDFL
O4 - HKLM\..\Run: [MyFastAccess] C:\WINDOWS\system32\myfastupdate.exe
O4 - HKLM\..\Run: [Omnipage] C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [LXSUPMON] C:\WINDOWS\System32\LXSUPMON.EXE RUN
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [Microsoft Internet Acceleration Utility] iau.exe
O4 - HKLM\..\Run: [Internet Connection Wizard] stisvsq.exe
O4 - HKLM\..\Run: [Games Acceleration] svshost.exe
O4 - HKLM\..\Run: [Internet Mail and News] msqdevl.exe
O4 - HKLM\..\Run: [Microsoft Management Console] lssas.exe
O4 - HKLM\..\Run: [Multimedia extensions] mservice.exe
O4 - HKLM\..\Run: [DVD43] "C:\Program Files\DVD Region+CSS Free\DVDRegionFree.exe" /hidden
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [Fjfiq] C:\WINDOWS\System32\?hkntfs.exe
O4 - HKCU\..\Run: [Aida] C:\Documents and Settings\Steve Bowers\Application Data\eetu.exe
O4 - HKCU\..\Run: [Norton SystemWorks] "C:\Program Files\Norton SystemWorks\cfgwiz.exe" /GUID {05858CFD-5CC4-4ceb-AAAF-CF00BF39736A} /MODE CfgWiz
O4 - HKCU\..\Run: [Microsoft Internet Acceleration Utility] iau.exe
O4 - HKCU\..\Run: [Internet Connection Wizard] stisvsq.exe
O4 - HKCU\..\Run: [Games Acceleration] svshost.exe
O4 - HKCU\..\Run: [Internet Mail and News] msqdevl.exe
O4 - HKCU\..\Run: [Microsoft Management Console] lssas.exe
O4 - HKCU\..\Run: [Multimedia extensions] mservice.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O13 - WWW. Prefix: http://ehttp.cc/?
O15 - Trusted Zone: *.skoobidoo.com
O15 - Trusted Zone: *.windupdates.com
O15 - Trusted Zone: *.skoobidoo.com (HKLM)
O15 - Trusted Zone: *.windupdates.com (HKLM)
O15 - Trusted IP range: 206.161.125.149
O15 - Trusted IP range: (HKLM)
O16 - DPF: {f760cb9e-c60f-4a89-890e-fae8b849493e} -
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: LexBce Server - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~2\NPROTECT.EXE
O23 - Service: NVIDIA Display Driver Service - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~2\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Ulead Burning Helper - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
O23 - Service: TrueVector Internet Monitor - Zone Labs Inc. - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe

Hopefully you can see something from this,

henrbowers

Henry,

Ok, let do this the hard way ... :)

-

Reboot into "Safe Mode".

---

Now, let's run HiJackThis, then:

1.  click "Config..."
2.  click "Misc Tools"
3.  click "Delete a file on reboot"
4.  browse to, then double-click on each of the file(s) below, one at a time:

   C:\WINDOWS\stisvsq.exe
    C:\WINDOWS\svshost.exe
    C:\WINDOWS\msqdevl.exe
    C:\WINDOWS\lssas.exe
    C:\WINDOWS\mservice.exe
        C:\Documents and Settings\Steve Bowers\Application Data\eetu.exe
    C:\WINDOWS\iau.exe
    C:\WINDOWS\ietlbass.dll

5.  when prompted to "Reboot Now", after selecting each file, select "No"

---

Now, let's open a command prompt and unregister the dll(s) we're going to remove, by entering the following:

regsvr32  /u  ietlbass.dll

It's ok, if these aren't found.

---

Run HiJackThis and click " Scan", then check(tick) the following, if present:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank 

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://easy-search.biz 
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://easy-search.biz 

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank 

O2 - BHO: DOMP Class - {4C1B116F-2860-46db-8E6C-B4BFC4DFD683} - C:\WINDOWS\ietlbass.dll 

O4 - HKLM\..\Run: [Microsoft Internet Acceleration Utility] iau.exe 
O4 - HKLM\..\Run: [Internet Connection Wizard] stisvsq.exe 
O4 - HKLM\..\Run: [Games Acceleration] svshost.exe 
O4 - HKLM\..\Run: [Internet Mail and News] msqdevl.exe 
O4 - HKLM\..\Run: [Microsoft Management Console] lssas.exe 
O4 - HKLM\..\Run: [Multimedia extensions] mservice.exe 
O4 - HKCU\..\Run: [Fjfiq] C:\WINDOWS\System32\?hkntfs.exe 
O4 - HKCU\..\Run: [Aida] C:\Documents and Settings\Steve Bowers\Application Data\eetu.exe 
O4 - HKCU\..\Run: [Microsoft Internet Acceleration Utility] iau.exe 
O4 - HKCU\..\Run: [Internet Connection Wizard] stisvsq.exe 
O4 - HKCU\..\Run: [Games Acceleration] svshost.exe 
O4 - HKCU\..\Run: [Internet Mail and News] msqdevl.exe 
O4 - HKCU\..\Run: [Microsoft Management Console] lssas.exe 
O4 - HKCU\..\Run: [Multimedia extensions] mservice.exe 
O4 - Global Startup: Digital Line Detect.lnk = ? 
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ? 

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present 
(Unless you've set these with a anti-spyware program like SpyBot's Immunize feature, have HiJackThis fix this.)

O13 - WWW. Prefix: http://ehttp.cc/? 

O15 - Trusted Zone: *.skoobidoo.com 
O15 - Trusted Zone: *.windupdates.com 
O15 - Trusted Zone: *.skoobidoo.com (HKLM) 
O15 - Trusted Zone: *.windupdates.com (HKLM) 
O15 - Trusted IP range: 206.161.125.149 
O15 - Trusted IP range: (HKLM) 

O16 - DPF: {f760cb9e-c60f-4a89-890e-fae8b849493e} - 

Now, with all windows closed except HiJackThis, click "Fix checked".

Reboot your computer normally.

---

Mike , I could not find the eetu.exe where you said. I found it in the windows/prefetch as a pf file, so I left it alone.
Everthing else i followed through , not all the items were there for the hjt scan to check . Anyway here is my lastest log :
Logfile of HijackThis v1.99.0
Scan saved at 00:08:09, on 31/12/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~2\NORTON~2\NPROTECT.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\NORTON~2\NORTON~2\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\system32\myfastupdate.exe
C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\System32\LXSUPMON.EXE
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\?hkntfs.exe
C:\Documents and Settings\Steve Bowers\Application Data\eetu.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://easy-search.biz
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 127.0.0.1:8080
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = local
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [CloneCDElbyCDFL] "C:\Program Files\Elaborate Bytes\CloneCD\ElbyCheck.exe" /L ElbyCDFL
O4 - HKLM\..\Run: [MyFastAccess] C:\WINDOWS\system32\myfastupdate.exe
O4 - HKLM\..\Run: [Omnipage] C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [LXSUPMON] C:\WINDOWS\System32\LXSUPMON.EXE RUN
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [DVD43] "C:\Program Files\DVD Region+CSS Free\DVDRegionFree.exe" /hidden
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [Fjfiq] C:\WINDOWS\System32\?hkntfs.exe
O4 - HKCU\..\Run: [Aida] C:\Documents and Settings\Steve Bowers\Application Data\eetu.exe
O4 - HKCU\..\Run: [Norton SystemWorks] "C:\Program Files\Norton SystemWorks\cfgwiz.exe" /GUID {05858CFD-5CC4-4ceb-AAAF-CF00BF39736A} /MODE CfgWiz
O4 - HKCU\..\Run: [Microsoft Internet Acceleration Utility] iau.exe
O4 - HKCU\..\Run: [Internet Connection Wizard] stisvsq.exe
O4 - HKCU\..\Run: [Games Acceleration] svshost.exe
O4 - HKCU\..\Run: [Internet Mail and News] msqdevl.exe
O4 - HKCU\..\Run: [Microsoft Management Console] lssas.exe
O4 - HKCU\..\Run: [Multimedia extensions] mservice.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O13 - WWW. Prefix: http://ehttp.cc/?
O15 - Trusted Zone: *.skoobidoo.com
O15 - Trusted Zone: *.windupdates.com
O15 - Trusted Zone: *.skoobidoo.com (HKLM)
O15 - Trusted Zone: *.windupdates.com (HKLM)
O15 - Trusted IP range: 206.161.125.149
O15 - Trusted IP range: (HKLM)
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: LexBce Server - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~2\NPROTECT.EXE
O23 - Service: NVIDIA Display Driver Service - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~2\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Ulead Burning Helper - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
O23 - Service: TrueVector Internet Monitor - Zone Labs Inc. - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe

Is this any better?
Thanks for your help , it is much appriecated.

henrbowers

ps . happy new year