Start a Conversation
UNSOLVED

Pbaff

updated

18 years ago

P

Pbaff

1 Message

0

2829

September 2nd, 2008 03:00

Virtumonde

I have a Dimension 5100 desktop with windows XP and I have the Virtumonde trojan on my computer.  I have ran AVG, Adaware SE, and Spybot several times (AVG and Spybot in safe mode) and I can't seem to get rid of it at all.  I have also run the Vundofix but it didn't find any problems with the system.  I am completly out of ideas on how to fix this thing so any help would be appreciated.

 

 

On a side note, I don't need any of the files or programs, all I need is for the computer to be running without messing up every 35 seconds.   

  • K

    ky331

    5 Journeyman

    •

    15623 Posts

    •

    45050 Points

    247

    0

    Posted September 2nd, 2008 13:00

    there are many different versions of "vundo"/"virtumonde", and several tools that can be used to fix the problem.  

     

    rather than "guess" [and have you try a wrong approach], the best way to proceed is to generate and submit a diagnostic log file, so that an expert can determine what "type" of vundo infection you have, and then, offer you appropriate help:

     

     

    Download the latest version of Trend Micro's HiJackThis (HJT) [version 2.0.2]   installer   from
    .
    Save it to your Desktop.
    .
    Double-click on the     HJTInstall.exe    file you just downloaded, and click on the   Install   button, to install HJT in the suggested/default folder,
    C:\Program Files\Trend Micro\HijackThis
    .
    ( As part of the installation, a shortcut to the HJT   program  will be placed on your Desktop, and another shortcut in your START menu [for easy-access to using HJT in the future ---
    you only need to run the  program  again, but not the  installer ] ).
    .
    After installation, HJT will automatically open and start running.  
    [If this is your   first time  running HJT, please read and accept the EULA (End-User License Agreement)]
    .
    Click on  Do a System Scan and Save a LogFile

     

    This will automatically open NotePad

     

    Copy the entire file from NotePad:  EDIT/SelectAll, EDIT/Copy

     

    Then go to the forum dedicated for HiJack This logs (**NOT** back here), and  PASTE the results there:

     

    http://forums.us.dell.com/supportforums/board?board.id=si_hijack

     

    Be sure to include a detailed description of any problems/errors/warnings you are encountering.  

    Also, please indicate the steps you've already taken, if any, in terms of running anti-malware scanners or malware removal tools.

     
    When you submit your HJT log, please make sure the box under your text which shows "Automatically convert carriage returns to HTML line breaks" is checked, or your log may not format correctly... it should consist of separate/readable lines, not one large "jumble".
     

    Hopefully, one of the HJT experts will get to it as quickly as possible.

     

    WARNING:  HiJack This is a VERY POWERFUL tool.  While it's  completely safe  for you to download, generate, and post your log (as described above), you should *NOT* attempt to do anything else (in particular, do NOT use it to delete/fix any entries) until you are advised to do so by a forum expert!!   Improper use of this tool can severely damage your system.

Dell Support Resources

Latest Solutions

View More